New Four Seasons by Invitation loyalty program
#91
Join Date: Mar 2012
Programs: Delta PM, AMEX Cent, Hertz Gold, Priority Pass, Delta AMEX Reserve
Posts: 58
New Four Seasons by Invitation loyalty program
Just got an email that the program is extended for 2013. 2012 credits roll over and must be used by June 30, 2013.
#92

Join Date: May 2012
Location: Here, there you know how it goes.
Posts: 1,518
Also want to add that the email states upgrade credits cannot be used from December 15th up to, and including, January 6th. The new FSBI program for 2013 begins January 7th and expires December 15th, 2013.
There are a few changes. Beginning in 2013, credits are earned at the rate of 1 credit for every 3 nights stay, instead of the current 1 per 2.
There's also a, I believe, new clause stating "Benefits afforded to invited guests during the term of the 2013 By Invitation Promotion cannot be combined with other Four Seasons or partner promotional offers and programs." Not sure yet what implications this has.
I was really hoping FS would make these stackable. I've got a pile of them, but can't ever seem to use them as I always book through a FSPP.
Wonder what the thinking is of having the 2012 credits expire on June 30th?
Last edited by aa213bb; Nov 9, 2012 at 7:07 pm Reason: Additional info
#93
Moderator: Luxury Hotels and FlyerTalk Evangelist


Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 18,234
Just got the email as well. As noted above, it's a pretty lousy program and, for me at least, absolutely no incentive to book FS. And if it turns out to be uncombinable with FSPP or Vituoso, then it will be completely useless.
#94


Join Date: Feb 2004
Location: Atlanta and the Big Island, Hawaii
Programs: DL Diamond, SPG Gold. I share these affiliations so that you can ask me questions about the programs
Posts: 834
I've heard they are going to come out with a corporate loyalty card. It will be interesting to see how the benefits for these two cards compare.
Last edited by Goodmorning2U; Nov 10, 2012 at 7:47 am
#95




Join Date: Oct 2003
Location: Asheville, NC
Programs: Virtuoso, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club, Dorchester Diamond Club, InternovaSelect
Posts: 1,862
The only thing that has not combinable is the upgrade. If you use an upgrade credit, you're not (technically) eligible for a second FSPP or Virtuoso upgrade ... although, in practice, a well-run hotel will always want to do the best they can for its best clients and highest producing TAs.
I think it's a poorly written sentence, and I can't believe that it applies to FSPP amenities, just to "promotional offers," whatever that means.
#96
FlyerTalk Evangelist

Join Date: Dec 2001
Location: A metal nomad
Programs: Mucci des Delices Exotiques,Order of the Platinum Hairbrush,Her Royal Diamond
Posts: 25,062
I got the same email. Still haven't used my credits and they keep piling up.
#97




Join Date: Oct 2003
Location: Asheville, NC
Programs: Virtuoso, FSPP, STARS, MO FAN Club, PEN Club, Bellini Club, Dorchester Diamond Club, InternovaSelect
Posts: 1,862
What is not allowed is a doubling-up of upgrades - i.e., if you redeem a By Invitation upgrade certificate, you don't get a second upgrade.
#98
Join Date: Nov 2012
Location: Toronto, Canada
Programs: Air Canada Altitude 35K
Posts: 14
thanks for the clarification. we also got the renewal email and i was suprised that early check in was removed, as well as the breakfast. i also book with FSPP, so the only benefit to me is the "guaranteed" upgrade using credits, vs. the "if available" upgrade with FSPP.
#99
Original Poster


Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Ag, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt
Posts: 4,719
thanks for the clarification. we also got the renewal email and i was suprised that early check in was removed, as well as the breakfast. i also book with FSPP, so the only benefit to me is the "guaranteed" upgrade using credits, vs. the "if available" upgrade with FSPP.
#101
Join Date: Nov 2012
Location: Toronto, Canada
Programs: Air Canada Altitude 35K
Posts: 14
thanks for the clarification. we also got the renewal email and i was suprised that early check in was removed, as well as the breakfast. i also book with FSPP, so the only benefit to me is the "guaranteed" upgrade using credits, vs. the "if available" upgrade with FSPP.
Late Check-Out is not available at Four Seasons Hotel New York, Four Seasons Resort Hualalai at Historic Kaupulehu, Four Seasons Resort Maui at Wailea, Four Seasons Hotel London at Park Lane, Four Seasons Hotel George V Paris, and Four Seasons Hotel Hong Kong.
They were able to provide us with late check out anyway, but i guess they are just keeping their options open.
#102
Join Date: Apr 2008
Posts: 148
I just received an email from Four Seasons saying "As an enrolled guest of our 50th Birthday Promotion, which ended December 15, 2012, you are part of a select group that is automatically pre-enrolled in our exciting, new 2013 By Invitation Promotion, beginning January 7th."
I wonder if all members of the 50th Anniversary by Invitation program are automatically enrolled in the 2013 program, or are there some kind of criteria?
The followings are mentioned as the 2013 By Invitation benefits:
"Upgrade credits, Customised experience , Complimentary basic Internet,
Late check-out, Exclusive access, Exclusive reservation number"
Can anyone give examples of "customised experience" and "exclusive access"?
KrazeeJoe
I wonder if all members of the 50th Anniversary by Invitation program are automatically enrolled in the 2013 program, or are there some kind of criteria?
The followings are mentioned as the 2013 By Invitation benefits:
"Upgrade credits, Customised experience , Complimentary basic Internet,
Late check-out, Exclusive access, Exclusive reservation number"
Can anyone give examples of "customised experience" and "exclusive access"?
KrazeeJoe
#103
Moderator: Luxury Hotels and FlyerTalk Evangelist


Join Date: Sep 2002
Location: Palo Alto, California,USA
Posts: 18,234
I got it too and as noted here, they cleverly (?) left a period in December and early January where there was no program in force so I got no credit for a stay then. Not that I have been able to use the credit ever anyhow! If you book through a FSPP, you already get the upgrade if available (apparently it's not confirmable either way) and they don't allow you to "stack" them.
There is no customised experience or exclusive access that I've ever seen, this is simply puffery. The only additional benefit for someone who uses FSPP is free internet in those hotels that still charge for it. This is one meaningless program unless maybe if you are on a corporate rate.
There is no customised experience or exclusive access that I've ever seen, this is simply puffery. The only additional benefit for someone who uses FSPP is free internet in those hotels that still charge for it. This is one meaningless program unless maybe if you are on a corporate rate.
#104
Join Date: Jul 2009
Posts: 983
I got it too and as noted here, they cleverly (?) left a period in December and early January where there was no program in force so I got no credit for a stay then. Not that I have been able to use the credit ever anyhow! If you book through a FSPP, you already get the upgrade if available (apparently it's not confirmable either way) and they don't allow you to "stack" them.
There is no customised experience or exclusive access that I've ever seen, this is simply puffery. The only additional benefit for someone who uses FSPP is free internet in those hotels that still charge for it. This is one meaningless program unless maybe if you are on a corporate rate.
There is no customised experience or exclusive access that I've ever seen, this is simply puffery. The only additional benefit for someone who uses FSPP is free internet in those hotels that still charge for it. This is one meaningless program unless maybe if you are on a corporate rate.
#105

Join Date: May 2012
Location: Here, there you know how it goes.
Posts: 1,518
I got it too and as noted here, they cleverly (?) left a period in December and early January where there was no program in force so I got no credit for a stay then. Not that I have been able to use the credit ever anyhow! If you book through a FSPP, you already get the upgrade if available (apparently it's not confirmable either way) and they don't allow you to "stack" them.
There is no customised experience or exclusive access that I've ever seen, this is simply puffery. The only additional benefit for someone who uses FSPP is free internet in those hotels that still charge for it. This is one meaningless program unless maybe if you are on a corporate rate.
There is no customised experience or exclusive access that I've ever seen, this is simply puffery. The only additional benefit for someone who uses FSPP is free internet in those hotels that still charge for it. This is one meaningless program unless maybe if you are on a corporate rate.
I agree. Frankly, one gets better perks as an "informal" frequent guest by placing a nice five-minute call to a GM in advance of a stay, and often ones that go above and beyond anything that could be outlined on paper (real suite upgrades, significant F&B amenities, VIP designation, etc).
Initially I was excited about it, but with my discovery of FT, FSPP, and the Luxury Travel forum, I've never once used these credits -- I'm sitting on a pile of them, and doubt I'll ever have a chance to use them.
The ONE tweak that would immediately cause me to change my stance, is if they would allow these to be both stackable and confirmable on booking.
I'd be quite the happy FS'er at that point.

