Originally Posted by
Kates70
thanks for the clarification. we also got the renewal email and i was suprised that early check in was removed, as well as the breakfast. i also book with FSPP, so the only benefit to me is the "guaranteed" upgrade using credits, vs. the "if available" upgrade with FSPP.
By the way, don't forget to read the Terms and Conditions so you don't have a misunderstanding like I did. We recently stayed at Four Seasons Hualalai and I was confused when they told me they didn't participate in certain parts of the program (since they were the hotel that presented us with the membership card). Sure enough, fine print from 2013 program says:
Late Check-Out is not available at Four Seasons Hotel New York, Four Seasons Resort Hualalai at Historic Ka’upulehu, Four Seasons Resort Maui at Wailea, Four Seasons Hotel London at Park Lane, Four Seasons Hotel George V Paris, and Four Seasons Hotel Hong Kong.
They were able to provide us with late check out anyway, but i guess they are just keeping their options open.