IC The Palazzo Master Thread
May 11, 2011 | 4:09 am
#122
Join Date: Nov 2006
Location: I hate my location and hope to flee from it soon.
Programs: Hyatt PL, PC Spire/RA, HH GOLD, SPG Green, Marriott Silver, Skywards B, CSA Gold, Lufthansa Paper,UA
Posts: 1,212
May 11, 2011 | 10:13 am
#124
Ambassador: World of Hyatt
Join Date: Apr 2000
Location: San Diego,CA
Posts: 11,130
Of course they are 
You are missing a very big point here, unlike other IC hotels
THIS IS A CASINO PROPERTY! (sorry to shout)
The upper level suites ARE NOT (in 98% of the instances) controlled by the front desk!!! They are controlled by the CASINO!
The front desk has incentive to revenue upgrade (if they are light on players); for $400 to $1000/night for the Penthouse, and if they get a fish on the line for the revenue upgrade; the casino will release it... but, there are MUCH MORE powerful peeps controlling the rooms than the hotel GM. The hotel GM is just a paper-pusher. He/she has little 'real' control in a casino hotel; but he/she does have to have a nice smile.
Often, they use those upper level rooms to throw a bone to a smaller player if capacity is light. Smaller player = $25K to $50K credit line.
RAs have to embrace the (pretty decent) benefits (some limited upgrades, lounge, mini-bar, check-in efficiencies, gym/spa upgraded upgraded access etc...); but RAs also have to be realistic that they are very far from the 'top dog' status they get at non-casino ICs.
Of course, everything is YMMV, and it never hurts to ask (beg!)
You are missing a very big point here, unlike other IC hotels
THIS IS A CASINO PROPERTY! (sorry to shout)
The upper level suites ARE NOT (in 98% of the instances) controlled by the front desk!!! They are controlled by the CASINO!
The front desk has incentive to revenue upgrade (if they are light on players); for $400 to $1000/night for the Penthouse, and if they get a fish on the line for the revenue upgrade; the casino will release it... but, there are MUCH MORE powerful peeps controlling the rooms than the hotel GM. The hotel GM is just a paper-pusher. He/she has little 'real' control in a casino hotel; but he/she does have to have a nice smile.
Often, they use those upper level rooms to throw a bone to a smaller player if capacity is light. Smaller player = $25K to $50K credit line.
RAs have to embrace the (pretty decent) benefits (some limited upgrades, lounge, mini-bar, check-in efficiencies, gym/spa upgraded upgraded access etc...); but RAs also have to be realistic that they are very far from the 'top dog' status they get at non-casino ICs.
Of course, everything is YMMV, and it never hurts to ask (beg!)
Back then Las Vegas was a small exciting intimate city without too much traffic
Over the years we have seen a number of these partnerships come and go
Planet Hollywood and SPG had about the best going nice strip view suites for SPG Platinums.I'm sure the really good vip suites went to the high rollers
None the less it was a great situation while it lasted. The Westin on the other hand couldnt compare as well as the property had very few suites to begin with. To their credit they did offer some interesting perks along the way to keep things interesting.
In the end the success or failure of this relationship will depend on the overall satisfaction and expectations of elite members
May 11, 2011 | 10:21 am
#125
Join Date: Jun 2005
Location: PBI | Formerly CLT, LHR & AMS (with just a bit of PSP)
Programs: Proud AA CK Spouse, AA Plat, HH Diamond, BonVoy Titanium, Caesars7* (comp), Wynn Black, HR Icon
Posts: 8,208
I agree with you as this has been the pecking order in Las Vegas even before loyalty programs came into existence.
Back then Las Vegas was a small exciting intimate city without too much traffic
Over the years we have seen a number of these partnerships come and go
Planet Hollywood and SPG had about the best going nice strip view suites for SPG Platinums.I'm sure the really good vip suites went to the high rollers
None the less it was a great situation while it lasted. The Westin on the other hand couldnt compare as well as the property had very few suites to begin with. To their credit they did offer some interesting perks along the way to keep things interesting.
In the end the success or failure of this relationship will depend on the overall satisfaction and expectations of elite members
Back then Las Vegas was a small exciting intimate city without too much traffic
Over the years we have seen a number of these partnerships come and go
Planet Hollywood and SPG had about the best going nice strip view suites for SPG Platinums.I'm sure the really good vip suites went to the high rollers
None the less it was a great situation while it lasted. The Westin on the other hand couldnt compare as well as the property had very few suites to begin with. To their credit they did offer some interesting perks along the way to keep things interesting.
In the end the success or failure of this relationship will depend on the overall satisfaction and expectations of elite members
My suggestion for V/P (which has worked for me in the past, albeit with comp suites) is to ALWAYS BOOK a bella (2 bedded) suite. In many cases, the bella (2 bedded) suites are in higher demand; because they also often have sofa beds. So, in theory, the room can accommodate 4-6 people. On a busy weekend, many of the LA 'club folk' (as well as families) will need a room to cram in a LOT of people. On more than one occasion, I've been asked if I'd give up my bella (2 bedded) and accept an upgrade to a larger (often one bedroom executive) one king bed suite.
May 11, 2011 | 2:32 pm
#127
Join Date: May 2010
Location: Tampa, FL
Programs: PC Royal Amb
Posts: 86
48 Hour Sale
http://www.palazzo.com/EP48REW.aspx
Valid for 2 night min stays June-August.
Looks like it's the same price as Best Flex on the IC site, but you do get some additional benefits like double SouthWest Rapid Rewards plus some discounts at the spa and restaurants.
Valid for 2 night min stays June-August.
Looks like it's the same price as Best Flex on the IC site, but you do get some additional benefits like double SouthWest Rapid Rewards plus some discounts at the spa and restaurants.
May 11, 2011 | 3:28 pm
#128
Join Date: Jun 2005
Location: PBI | Formerly CLT, LHR & AMS (with just a bit of PSP)
Programs: Proud AA CK Spouse, AA Plat, HH Diamond, BonVoy Titanium, Caesars7* (comp), Wynn Black, HR Icon
Posts: 8,208
Looking forward to trying both IHG partner properties
I can't cry too much for you after leaving Venetian you seem to be suffering quite well
However seems to me they lost a very valuable customer.If I were in their shoes I would be wooing you back with all the bells and whistles possible............
I can't cry too much for you after leaving Venetian you seem to be suffering quite well
However seems to me they lost a very valuable customer.If I were in their shoes I would be wooing you back with all the bells and whistles possible............
I was being over-comp'ed (well, everyone was) at "V/P" right after the opening of Palazzo.
When it comes to gaming, it's very important (as a player) to understand your 'value' based on your play. You can do these calculations relatively accurately, of course, always making a few assumptions.
With that being said, I don't play very much in Vegas. Atlantic City is my main market. The recession + opening of Palazzo added a ton of inventory and a drop in convention business at "V/P". It was the perfect time for casino marketing to make things very very *sweet* for players; therefore lowering the overall criteria. That's over now, since business is returning to normal levels (more so the convention bookings) at "V/P".
May 11, 2011 | 7:48 pm
#129
Join Date: Sep 2010
Location: Southern Md
Programs: Marriott Lifetime Plat / Hilton Gold / IHG Plat
Posts: 252
Sorry I missed you in Vegas Bking....
I will be in ATL City 5-19 thru 5-22 for a bachelor party....
I almost made sapphire on my first time using Mlife... i figured id give them a try and see what I get... I was close, but was mainly gambling at HET and now Mlife.... lets see i have over 30 dollars in express comps, no tbad for only playing a total of 6 hours there....
I will be in ATL City 5-19 thru 5-22 for a bachelor party....
I almost made sapphire on my first time using Mlife... i figured id give them a try and see what I get... I was close, but was mainly gambling at HET and now Mlife.... lets see i have over 30 dollars in express comps, no tbad for only playing a total of 6 hours there....
May 11, 2011 | 8:23 pm
#130
FlyerTalk Evangelist
Join Date: Dec 2003
Location: LAX
Posts: 11,556
This actually reminded me that there was time when hotel status meant smth at casino properties. When Paris, Ballys Flamingo were affiliated with Hilton chain we stayed at Paris on several occasions. I recall receiving pretty decent suites (Giverny, Charlemagne, LeMans) just for being hilton diamond.
Hilton Reno (now Grand Sierra) also had some outdated but huge suites. Those days are long gone.
Hilton Reno (now Grand Sierra) also had some outdated but huge suites. Those days are long gone.
May 17, 2011 | 3:24 am
#134
Join Date: May 2011
Location: South Island, NZ
Programs: IHG Ambassador, Air NZ Silver, Emirates Silver
Posts: 568
hi, just wanting to get the lowdown on a few things. my partner and I are travelling to Vegas in late august. we are going with his brother who is an RA.(The boys will be celebrating a milestone birthday (twins). we have recently discussed going to venetian as opposed to Bellagio now that it is part of the IHG. so my questions are as follows
1. assuming brother books 2 rooms they are all covered under the RA and we get the upgrade as well.
2. I think it sounds like Palazzo is better than Venetian. anyone care to comment. the pool at the venetian sounds awful (noise).... I want some relaxing pool time... so am thinking palazzo more agreeable. also the hotel is a bit more modern???
i'm sure i"ll have many more questions. these are just the most obvious for now. it appears from what i have read so far, that it should be booked directly through IHG.
i was looking forward to our stay at the bellagio, but now with IHG being part of V/P it makes sense to change.
any thoughts welcome.
1. assuming brother books 2 rooms they are all covered under the RA and we get the upgrade as well.
2. I think it sounds like Palazzo is better than Venetian. anyone care to comment. the pool at the venetian sounds awful (noise).... I want some relaxing pool time... so am thinking palazzo more agreeable. also the hotel is a bit more modern???
i'm sure i"ll have many more questions. these are just the most obvious for now. it appears from what i have read so far, that it should be booked directly through IHG.
i was looking forward to our stay at the bellagio, but now with IHG being part of V/P it makes sense to change.
any thoughts welcome.
May 17, 2011 | 4:12 am
#135
Join Date: Oct 2009
Posts: 5,045
hi, just wanting to get the lowdown on a few things. my partner and I are travelling to Vegas in late august. we are going with his brother who is an RA.(The boys will be celebrating a milestone birthday (twins). we have recently discussed going to venetian as opposed to Bellagio now that it is part of the IHG. so my questions are as follows
1. assuming brother books 2 rooms they are all covered under the RA and we get the upgrade as well.
2. I think it sounds like Palazzo is better than Venetian. anyone care to comment. the pool at the venetian sounds awful (noise).... I want some relaxing pool time... so am thinking palazzo more agreeable. also the hotel is a bit more modern???
i'm sure i"ll have many more questions. these are just the most obvious for now. it appears from what i have read so far, that it should be booked directly through IHG.
i was looking forward to our stay at the bellagio, but now with IHG being part of V/P it makes sense to change.
any thoughts welcome.
1. assuming brother books 2 rooms they are all covered under the RA and we get the upgrade as well.
2. I think it sounds like Palazzo is better than Venetian. anyone care to comment. the pool at the venetian sounds awful (noise).... I want some relaxing pool time... so am thinking palazzo more agreeable. also the hotel is a bit more modern???
i'm sure i"ll have many more questions. these are just the most obvious for now. it appears from what i have read so far, that it should be booked directly through IHG.
i was looking forward to our stay at the bellagio, but now with IHG being part of V/P it makes sense to change.
any thoughts welcome.