2010 OnePass Program Changes
#76




Join Date: Jan 2004
Location: AMS,BRE,ABE
Programs: AY-G, LH *S, DL, UA, BA, AA, all hotel programmes
Posts: 1,351
Wow -- that looks good! What happened with Amtrak? There will be no more EQM earning opportunities, but it looks like RDM earning will remain. Will there be any changes to the codeshare arrangements and/or mileage redemption with Amtrak? One could ask similar questions about US Helicopter.
#77


Join Date: Jan 2009
Posts: 609
Some travel sites give you more points if you buy through their site with their credit card. Or with expedia, if you book a flight+hotel you get ThankYou points. Speaking of ThankYou points, I can now use them for flying without having to worry if I'll get 100% EQM or not now! (5% mtvU card for the win)
#78

Join Date: Mar 2009
Location: Lot et Garonne, France
Programs: Hertz Gold, BAEC, FR Top Tier
Posts: 239
While I agree overall the changes are positive, yet I find there to be a large devaluation for Europe based members, it seems that all awards leaving europe have increased in value including Asia. I can't believe you can fly from New York to Singapore via FRA for less miles than FRA-SIN.
I am honestly a little disappointed, now to decide if I book tickets before October first or not.
Very appreciated of the heads up though, truly world class communications from Continental.
Cheers,
Timo
I am honestly a little disappointed, now to decide if I book tickets before October first or not.
Very appreciated of the heads up though, truly world class communications from Continental.
Cheers,
Timo
Whilst most of the changes are good news for US-based guys (& I also applaud Scott for his marketing nous in announcing these changes so early), the overall impact on us non-US based guys seems pretty negative.
As xyzzy points out above (#27), there seems to be a drop from 200% to 125% in EQMs for pointy end fares, and the miles needed for reward tix to US (and let's fact it, we are unlikely to fly anywhere else on CO from Europe) have increased. I might benefit from the SDC free change, I guess, but that's about it. Looks like I'll find it very difficult to justify paying for the pointy end again (whether cash or reward) - and that saddens me greatly!
Sorry to be negative when so many of you seem pleased - this is just my European perspective
#79




Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Marriott LT Titan, Avis PC, Hilton Gold
Posts: 9,912
You are still better off buying direct from CO. If you need to make changes, refunds, etc. you then deal with CO. If you buy ticket from someone else then you have to deal with them for ticket changes.
#80




Join Date: Feb 2009
Location: Washington, DC
Programs: AAdvantage, Skymiles, Marriott Bonvoy
Posts: 227
Also the connecting flights I specifically want are not offered on co.com. So I either have to do it through a travel agent, or by calling CO directly. Travel is not until Nov 05-12. But I'm not sure if the tickets have to be issued after Oct 27th, or if it's just travel after Oct 27. Does anyone know?
#81
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Also the connecting flights I specifically want are not offered on co.com. So I either have to do it through a travel agent, or by calling CO directly. Travel is not until Nov 05-12. But I'm not sure if the tickets have to be issued after Oct 27th, or if it's just travel after Oct 27. Does anyone know?
#82
Original Poster
Company Representative, United Airlines
Join Date: May 2006
Location: Chicago, Houston, or somewhere in between
Posts: 2,176
Hi Everyone, I’ve edited my original post to make some clarifications about the front cabin earning changes. Specifically, I had erroneously left out B class, the EQM amounts (which will be 150% EQMs for F, C, J, D, Z, Y and B for all members worldwide), and the fact this applied to travel on Continental. Sorry for the omission. Continental.com will be updated accordingly. Here are some answers to your other questions.
Hi sbm12, we do plan to participate in the Star Alliance Upgrade Award program, however, the launch date is yet to be finalized. That's why we didn't include it in the announcement.
Thanks sbm12, nice catches. Will address.
Hi cova, good question. If you have a reward booked before Oct, 27, 2009, you will be able to make changes without an additional collection provided you stick with the carriers listed on your original ticket. If you change carriers, then you'll be subject to the new reward amount.
That’s correct, cova, BusinessFirst is categorized as Business Class.
Yes, within 24 hours of your original departure and your original fare class needs to be available. If it's not, you'll be able to stand by for no fee.
Hi xyzzy, no need to read too deep into this. There are no anticipated changes to our codeshare agreements with these carriers. With this change, our Elite Qualification earnings will essentially be limited to Continental, Copa, our Virgin Atlantic codeshares and our Star Alliance members.
Hi Hartmann, as of now, Emirates will remain as partner for reward redemption.
Hi SuperG1955, there are no changes to our current Elite level thresholds.
Hi mfhstid, Virgin Atlantic's Premium Economy product will not be a part of our travel reward redemption offering, nor will any of our future partners’ comparable product. For Virgin Atlantic, we offer reward options in their Economy Class and Upper Class, the latter of which is considered Business Class. In some markets, we will charge a higher mileage amount due to some contractual restrictions, and when applicable, it's denoted as such on the new reward charts.
Hi jrzyshawn, you'll be able to do this after Oct. 27 when the change goes into effect. You will however, be required to redeposit and re-redeem your reward.
Hi Funnyguy, I knew you'd be happy with this change. Unfortunately, you'll have to wait until Oct. 27 to redeem at the new levels.
Hi benolaa, we'll continue to purpose O class on Continental flights as an internal-only bucket used for Platinum-only inventory on BusinessFirst itineraries. Our pricing will be set up to recognize this as Business Class, and will have no impact to our reward pricing for three-cabin first class rewards on Star Alliance members.
Thanks sbm12, looks like I left an important word out in my original post. If you are an Elite member, you will receive a new membership card by late Oct., which will reflect your Star Alliance elite level.
Hi Alpha Golf, nothing to announce at this time. Our first order of business has been to get our programs ready for entry into Star Alliance.
Hi bajrbajr, to clarify, our reward fees apply based on the Elite status of the account from which the miles were redeemed. So, if a reward was redeemed from a Platinum member's account (regardless of whether it's the member traveling) the Platinum-level fees (or lack thereof) will apply. Really... it's a good thing.
Hi flyldavid, the full Elite Qualification credit changes apply to the date of travel, not the date of purchase.
Also, there is a typo on the EasyPass page. In the ** details for the routing note via the USA you have the word "included" where you probably mean to have "include." And, if I may, I'd suggest/request that you change that to read "via" rather than "include." I spent a few minutes just now trying to figure out if USAir was more expensive for any particular reason. 

Question:
I have a RT Reward ticket to Germany for next May/June 2010.
Outbound on AF to MUC, then MUC to TXL on AF (via CDG), then return from TXL to USA on CO. This was a 50K reward, with one stopover.
The new chart shows 55K for USA-Europe Saverpass.
If I wanted to change a segment - say MUC to TXL on a nonstop LH - do I have to completely reticket and pay the 5k extra miles? Same if I want to change the IAD-CDG-MUC on AF to a non-stop IAD-MUC on LH or UA?
I have a RT Reward ticket to Germany for next May/June 2010.
Outbound on AF to MUC, then MUC to TXL on AF (via CDG), then return from TXL to USA on CO. This was a 50K reward, with one stopover.
The new chart shows 55K for USA-Europe Saverpass.
If I wanted to change a segment - say MUC to TXL on a nonstop LH - do I have to completely reticket and pay the 5k extra miles? Same if I want to change the IAD-CDG-MUC on AF to a non-stop IAD-MUC on LH or UA?
That’s correct, cova, BusinessFirst is categorized as Business Class.
Wow -- that looks good! What happened with Amtrak? There will be no more EQM earning opportunities, but it looks like RDM earning will remain. Will there be any changes to the codeshare arrangements and/or mileage redemption with Amtrak? One could ask similar questions about US Helicopter.
I wonder. Upper Class on VS is one of three, not two cabins, because of Premium Economy. The same applies to some of NZ, BD and SK longhaul services, where Premium Econ is one of three cabins. In all those cases, however, the forward cabin is clearly C/J class, and not F - just like CO's BF class. So it would be wrong to charge them as an F redemption, which I hope CO won't try to do. The problem is there is some ambiguity in the regulations as they stand.
I am very pleased to see that reward travel to Tel Aviv is back down to 75K.
When Continental raised it to 90K in January, I planned to collect United miles and use them on the Continental flight to Tel Aviv for 75K. Luckily I didn't collect so many.
I only booked one 90K award this year, and was going to book two others this week. Of course I will now wait until October 27.
Any chance we can get the 75K before October 27 (for a flight in December)?
When Continental raised it to 90K in January, I planned to collect United miles and use them on the Continental flight to Tel Aviv for 75K. Luckily I didn't collect so many.
I only booked one 90K award this year, and was going to book two others this week. Of course I will now wait until October 27.
Any chance we can get the 75K before October 27 (for a flight in December)?
Thanks sbm12, looks like I left an important word out in my original post. If you are an Elite member, you will receive a new membership card by late Oct., which will reflect your Star Alliance elite level.
Correct me if I'm wrong here...
I don’t like the change in the redeposit fees for PE.
Currently, I can put several passengers in one reservation and not be charged to redeposit any of them because they were from my (PE) OP account.
As the new changes read, “These fees will apply per customer instead of per reservation.”
So I can redeposit my ticket without a fee, but others (even within my reservation and from my PE account) will be charged a redeposit fee.
I do like the "no Saturday Night stay required" for saver pass domestic tickets!
I don’t like the change in the redeposit fees for PE.
Currently, I can put several passengers in one reservation and not be charged to redeposit any of them because they were from my (PE) OP account.
As the new changes read, “These fees will apply per customer instead of per reservation.”
So I can redeposit my ticket without a fee, but others (even within my reservation and from my PE account) will be charged a redeposit fee.
I do like the "no Saturday Night stay required" for saver pass domestic tickets!
"100% Elite Qualification Miles and Elite Qualification Points can be earned on discounted fares regardless of where the ticket is purchased or issued. "
This is effective October 27th. As in travel after Oct 27th? or Tickets issued after Oct 27th? If I buy a ticket TODAY for travel in November, on expedia in L-class will I get 100EQM?
This is effective October 27th. As in travel after Oct 27th? or Tickets issued after Oct 27th? If I buy a ticket TODAY for travel in November, on expedia in L-class will I get 100EQM?

#83
FlyerTalk Evangelist
Join Date: Dec 2002
Programs: UA Gold MM; AA Gold MM; WN A-List; IHG Diamond Ambassador; Marriott Gold; Hyatt Explorist
Posts: 24,529
I'm very pleased with the elimination of 50% elite qualifying mileage penalty on discounted fares and the restoration of the 500-mile minimum. ^
I'm hoping that OnePass members flying on UA will earn a minimum of 100% elite qualifying miles on all fares and regardless of where the ticket was purchased and vice versa for MileagePlus members flying on CO. CO Insider, are you at liberty to shed further light on this?
I'm hoping that OnePass members flying on UA will earn a minimum of 100% elite qualifying miles on all fares and regardless of where the ticket was purchased and vice versa for MileagePlus members flying on CO. CO Insider, are you at liberty to shed further light on this?
Last edited by SAT Lawyer; Sep 10, 2009 at 10:41 am
#84




Join Date: Feb 2009
Location: Washington, DC
Programs: AAdvantage, Skymiles, Marriott Bonvoy
Posts: 227
#85
FlyerTalk Evangelist




Join Date: Nov 2004
Location: ORD
Programs: UA 1K
Posts: 16,934
Stepping in from the UA side.
About the question of earning miles on discount fares when flying various *members. I would think that the deal for CO would be more or less the same as for UA pax, and some of the partners are much stingier that others. For a general idea, see the chart in the UA FAQ:
http://www.flyertalk.com/forum/unite...y-partner.html
Since the miles granted are the decision of the individual *airline, I would think the list will be very similar for CO pax. Even frequent fliers sometimes get tripped up, and the lack of miles on cheap LH fares has been a well-documented source of frustration and confusion to many MP members.
On the issue of your *Gold card. LH in particular is adament about the need to have that card for admission into their Senator lounges. Maybe they'll find a way to temporarily let CO people in with their old CO card, but many people report having been turned away even when presenting other evidence of their status - BP, printout, etc. LH runs by the rules. Period. Don't expect to get let in without a card that has the *Gold logo on it.
About the question of earning miles on discount fares when flying various *members. I would think that the deal for CO would be more or less the same as for UA pax, and some of the partners are much stingier that others. For a general idea, see the chart in the UA FAQ:
http://www.flyertalk.com/forum/unite...y-partner.html
Since the miles granted are the decision of the individual *airline, I would think the list will be very similar for CO pax. Even frequent fliers sometimes get tripped up, and the lack of miles on cheap LH fares has been a well-documented source of frustration and confusion to many MP members.
On the issue of your *Gold card. LH in particular is adament about the need to have that card for admission into their Senator lounges. Maybe they'll find a way to temporarily let CO people in with their old CO card, but many people report having been turned away even when presenting other evidence of their status - BP, printout, etc. LH runs by the rules. Period. Don't expect to get let in without a card that has the *Gold logo on it.
#86




Join Date: Oct 2004
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#87
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Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
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Posts: 38,610
Elite Qualification for F, C, J, D, Z, Y and B will be 1.5 Elite Qualification Points (instead of 2) and the Elite Qualification Miles earned will be 150%. These changes will apply to all OnePass members worldwide for travel on Continental
#88
Join Date: Feb 2009
Location: SEA
Programs: UA SP, DL SM MM, AS 75K, SPG Platinum, Hyatt Diamond.
Posts: 2,596
Stepping in from the UA side.
About the question of earning miles on discount fares when flying various *members. I would think that the deal for CO would be more or less the same as for UA pax, and some of the partners are much stingier that others. For a general idea, see the chart in the UA FAQ:
http://www.flyertalk.com/forum/unite...y-partner.html
Since the miles granted are the decision of the individual *airline, I would think the list will be very similar for CO pax. Even frequent fliers sometimes get tripped up, and the lack of miles on cheap LH fares has been a well-documented source of frustration and confusion to many MP members.
On the issue of your *Gold card. LH in particular is adament about the need to have that card for admission into their Senator lounges. Maybe they'll find a way to temporarily let CO people in with their old CO card, but many people report having been turned away even when presenting other evidence of their status - BP, printout, etc. LH runs by the rules. Period. Don't expect to get let in without a card that has the *Gold logo on it.
About the question of earning miles on discount fares when flying various *members. I would think that the deal for CO would be more or less the same as for UA pax, and some of the partners are much stingier that others. For a general idea, see the chart in the UA FAQ:
http://www.flyertalk.com/forum/unite...y-partner.html
Since the miles granted are the decision of the individual *airline, I would think the list will be very similar for CO pax. Even frequent fliers sometimes get tripped up, and the lack of miles on cheap LH fares has been a well-documented source of frustration and confusion to many MP members.
On the issue of your *Gold card. LH in particular is adament about the need to have that card for admission into their Senator lounges. Maybe they'll find a way to temporarily let CO people in with their old CO card, but many people report having been turned away even when presenting other evidence of their status - BP, printout, etc. LH runs by the rules. Period. Don't expect to get let in without a card that has the *Gold logo on it.
#89
A FlyerTalk Posting Legend




Join Date: Apr 2001
Location: PSM
Posts: 69,232
On the issue of your *Gold card. LH in particular is adament about the need to have that card for admission into their Senator lounges. Maybe they'll find a way to temporarily let CO people in with their old CO card, but many people report having been turned away even when presenting other evidence of their status - BP, printout, etc. LH runs by the rules. Period. Don't expect to get let in without a card that has the *Gold logo on it.


