Asia Trip---Best Resort
Sep 10, 2008 | 6:13 am
#46
Join Date: Aug 2007
Location: Here there and everywhere
Posts: 6,303
Robes
Oops - sorry I missed this. I find the Oriental's robe policy strange because I don't necessarily want people to know where I am staying (I think they may have changed the colour of the robes, by the way). The door policy doesn't work completely, either.
But, having said that, if part of the marketing spin for suites/special floors/whatever is the promise of superior service for a higher rate, then guests who are prepared to pay more will expect better service.
But, having said that, if part of the marketing spin for suites/special floors/whatever is the promise of superior service for a higher rate, then guests who are prepared to pay more will expect better service.
Sep 24, 2008 | 3:17 am
#48
FlyerTalk Evangelist
Join Date: Jul 2001
Location: Boston, Jo'burg, HK
Programs: AA EXP, Hyatt Lifetime Diamond, CX Gold, Mrs. Pickles travels for free
Posts: 13,858
Don't know if they change the colors, but last time I stayed at an Author's Suite (the Coward suite) and the robes were grey silk. Once a good friend of mine got married there to a well-connected Thai woman, and he blocked off the entire Author's Wing for the weekend festivities, including the rooms and the common areas. We'd stay up all hours of the night on the verandah drinking and smoking cigars, catered hand and foot by an army of staffers. I truly felt like a colonial invader, great fun. No great fun, however, for all the remaining guests (and perhaps even non-guests!) who wanted to have tea or even visit the Author's Lounge, the whole building was off-limits to non-revelers. Tough!