New e-ticket confirmation
#1
Original Poster
Join Date: Apr 2002
Location: Stockholm SE, London UK
Posts: 1,167
New e-ticket confirmation
It was a couple of weeks ago that I booked a trip on scandinavian.net last, and when I got a couple of e-ticket confirmations yesterday, they were a new kind of PDF confirmations. I guess these now also constitute the receipt, as I have not received any receipts.
But I was very disappointed to see that they've removed the information which was previously in there - i.e. seat allocation and booking class.
Please SAS, bring back the information which is quite good to have now that tickets are only a memory... It is impossible now to check what class you're booked in, which is important to know when needing to change tickets etc, without having to call SAS! This costs you time and money, and is so easy to include in the confirmation (it was there before).
But I was very disappointed to see that they've removed the information which was previously in there - i.e. seat allocation and booking class.
Please SAS, bring back the information which is quite good to have now that tickets are only a memory... It is impossible now to check what class you're booked in, which is important to know when needing to change tickets etc, without having to call SAS! This costs you time and money, and is so easy to include in the confirmation (it was there before).

