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Does SAS award seat return to inventory after cancellation?

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Does SAS award seat return to inventory after cancellation?

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Old Jan 19, 2020, 12:14 pm
  #1  
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Join Date: Apr 2019
Programs: SAS Gold, Aegean Gold, Marriott Titanium, Hilton Gold
Posts: 204
Does SAS award seat return to inventory after cancellation?

I have two one-way award tickets booked separately at 36k each (72k total). I'd like to cancel and re-book these as 1 roundtrip for 60k. If I cancel, will it return to inventory allowing me to rebook? If not online, can it be done over the phone?
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Old Jan 19, 2020, 12:34 pm
  #2  
 
Join Date: Sep 2012
Location: AGH
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Usually that inventory will not be returned. It might be released some days later, depending on revenue management.

I would not count on it. Best option is to call in, and ask customer services if it is possible to rebook the two one ways into a return.
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Old Jan 19, 2020, 1:43 pm
  #3  
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
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A common misapprehension. In fact, that inventory might not be released at all if the flight is now full.

Only way to do this would be to call in and ask to purchase the new seats and then have your existing tickets cancelled. In theory, you can't hold two seats on the same flight, but that is doable by a live agent willing to assist as the two seats only exist for a very short while.
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Old Jan 20, 2020, 1:28 am
  #4  
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Join Date: Apr 2019
Programs: SAS Gold, Aegean Gold, Marriott Titanium, Hilton Gold
Posts: 204
That's too bad. Thanks for confirming. I cancelled a test booking, and the seats did not return to inventory.
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