Award ticket cancelation/refund

Old Sep 1, 19, 7:35 pm
  #1  
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Join Date: Oct 2018
Posts: 175
Award ticket cancelation/refund

Could someone please confirm that if I cancel a Star Alliance award ticket booked with Eurobonus miles, I will get a refund of both the miles and the taxes/fees paid?
Are there any award cancelation fees?

The website is pretty opaque on this topic, does not seem to give any specifics other than that Star Alliance awards can be canceled.
tr3k is offline  
Old Sep 1, 19, 9:20 pm
  #2  
 
Join Date: Jan 2015
Programs: Eurobonus Diamond
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Given that miles are still valid and not expired they will be refunded. Taxes and fees will be refunded except 450SEK per person which is a non refundable booking fee.
freppa87 is offline  
Old Sep 1, 19, 9:45 pm
  #3  
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Thank you!

(I wish Eurobonus website had that info spelled out clearly)
tr3k is offline  
Old Sep 24, 19, 11:18 am
  #4  
 
Join Date: Nov 2003
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Originally Posted by freppa87 View Post
Given that miles are still valid and not expired they will be refunded. Taxes and fees will be refunded except 450SEK per person which is a non refundable booking fee.

Thank you, I had the same question and was not able to find any information on their website regarding cancellation of Star Award Tickets and the fees.
I paid 50 Euros fee when I booked my Star Alliance Award Ticket.
So, if I cancel the Ticket I will get back all the taxes less this 50 Euros, is this correct? Or do I have to pay this fee again for cancelling?
Thanks
WORLDWIDE TRAVELER is offline  

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