Let's eat, or let's not eat [SAS Catering Discussions]
Dec 9, 2021, 3:18 pm
#586
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I just can’t get out of my habit of calling it Sodexho. Sodexho Marriott was to be avoided and so is Sodexo. Unless wanting to go cheap. And even then.
Dec 10, 2021, 12:18 am
#587
Join Date: Nov 2014
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Dec 10, 2021, 12:27 am
#588
Moderator: Lufthansa Miles & More, India based airlines, India, External Miles & Points Resources
Join Date: Dec 2002
Location: MUC
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GateGourmet bought LSG in Europe and now does all on LH's catering including the FCL in MUC. LX has been GateGourmet since ages and I don't recall any complaints on the food quality.
Dec 10, 2021, 5:21 am
#589
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Food catering in and out of the airline business is a product of what the clients put into the contract, including: what the clients want to pay; how the clients manage what the contracted caterers deliver; and how service failures are measured and translate into any real amount of money.
But like with SAS, airlines are notorious for going as cheap as they think the market will bare without costing it business and thus do so. Add in the tendency of "settled-in" management being lazy, the ways of fresh management, and some other typical dynamics in many a large company, and we get airline food that is arguably more fit for becoming compost -- before being packed -- than it is for becoming part of a tasty, nutritious diet.
Except at times when flying SAS in TATL business class, it's a safer bet for me to count on SAS food mainly being something best skipped over by me. Not because of its cost, but because it's just blahhhhhh.
Last edited by GUWonder; Dec 10, 2021 at 5:26 am
Dec 10, 2021, 8:40 am
#590
Join Date: Jan 2012
Location: Koala Lemur
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Few weeks ago in PLUS shorthaul: a very taste lunch box with juicy pieces of salmon. Sadly hit it only once.
This week in PLUS shorthaul: a disgusting box with smoked chicken meat (did not know the concept?) - it tasted like a box that was a week old. It was so bad that I actually checked the expiry date, and strangely it was not expired.
This week in PLUS shorthaul: a disgusting box with smoked chicken meat (did not know the concept?) - it tasted like a box that was a week old. It was so bad that I actually checked the expiry date, and strangely it was not expired.
Last edited by SK2751; Dec 13, 2021 at 4:25 am
Dec 10, 2021, 2:08 pm
#591
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Sodexo is always a cost cutting measure - just check out the before and after experiences of the CX lounges at HKG with those of us who use them.
Dec 12, 2021, 12:49 pm
#592
Join Date: Oct 2011
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Few weeks in PLUS shorthaul: a very taste lunch box with juicy pieces of salmon. Sadly hit it only once.
This week in PLUS shorthaul: a disgusting box with smoked chicken meat (did not know the concept?) - it tasted like a box that was a week old. It was so bad that I actually checked the expiry date, and strangely it was not expired.
This week in PLUS shorthaul: a disgusting box with smoked chicken meat (did not know the concept?) - it tasted like a box that was a week old. It was so bad that I actually checked the expiry date, and strangely it was not expired.
Jan 26, 2022, 1:34 pm
#594
Join Date: Jan 2012
Location: Koala Lemur
Programs: SK EBD LTG (*G)
Posts: 2,451
Today on a 1h30 minutes flight intra Schengen, the plus pax were offered a bag of chips, a pack of nuts, or a chocolate bar. (Plus the usual drink service). The box/cube was not offered. The FA shown me all the drawers in the trolley, and it looked sad. Left overs here and there. There was no apologies from the crew that they have not been loaded, or anything like that. Is this a new low for PLUS? I certainly hope that this was an anomaly.
(This was a dinner time flight, ca. 18.30 departure)
(This was a dinner time flight, ca. 18.30 departure)
Jan 28, 2022, 12:25 am
#595
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Today on a 1h30 minutes flight intra Schengen, the plus pax were offered a bag of chips, a pack of nuts, or a chocolate bar. (Plus the usual drink service). The box/cube was not offered. The FA shown me all the drawers in the trolley, and it looked sad. Left overs here and there. There was no apologies from the crew that they have not been loaded, or anything like that. Is this a new low for PLUS? I certainly hope that this was an anomaly.
(This was a dinner time flight, ca. 18.30 departure)
(This was a dinner time flight, ca. 18.30 departure)
Jun 14, 2022, 7:23 am
#596
Join Date: Feb 2022
Location: Athens, Roscoff, Helsinki, Kerry or Tromso
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For the last three months in Plus between the capital cities and London, I have been offered a pork salad. Of course there's no choice except the few things on the menu but I don't eat pork and judging by the reactions of others around me nor do quite a few more. Yesterday on OSL-LHR the plane was full and I declined the pork salad, the other five in the row took it and three of them looked at it and sent it back untouched.
Am I the only one who thinks pork is a bizarre and totally inappropriate thing to offer when there is no choice? I can't think of an airline that even puts it on the menu when there is a choice and yet SAS are serving it for months on end - I first encountered it at the beginning of April but it might have been around earlier.
Am I the only one who thinks pork is a bizarre and totally inappropriate thing to offer when there is no choice? I can't think of an airline that even puts it on the menu when there is a choice and yet SAS are serving it for months on end - I first encountered it at the beginning of April but it might have been around earlier.
Jun 14, 2022, 7:53 am
#597
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For the last three months in Plus between the capital cities and London, I have been offered a pork salad. Of course there's no choice except the few things on the menu but I don't eat pork and judging by the reactions of others around me nor do quite a few more. Yesterday on OSL-LHR the plane was full and I declined the pork salad, the other five in the row took it and three of them looked at it and sent it back untouched.
Am I the only one who thinks pork is a bizarre and totally inappropriate thing to offer when there is no choice? I can't think of an airline that even puts it on the menu when there is a choice and yet SAS are serving it for months on end - I first encountered it at the beginning of April but it might have been around earlier.
Am I the only one who thinks pork is a bizarre and totally inappropriate thing to offer when there is no choice? I can't think of an airline that even puts it on the menu when there is a choice and yet SAS are serving it for months on end - I first encountered it at the beginning of April but it might have been around earlier.
Pork is in my best view not more or less strange than anything else. Bacon is a standard part of a cesar salad, that is not an unusual dish. Maybe the execution is pretty bad causing people to send it back in droves?
Jun 14, 2022, 8:42 am
#598
Join Date: Sep 2012
Location: AGH
Posts: 5,982
Almost anything that can go in to a salad could be a problem for some people. People who don't eat beef, shell fish allergies, people who don't want fish, etc. etc. etc. If you only have one choice available, there will be people that can't/won't eat it. (not talking about the quality of the product)
Pork is in my best view not more or less strange than anything else. Bacon is a standard part of a cesar salad, that is not an unusual dish. Maybe the execution is pretty bad causing people to send it back in droves?
Pork is in my best view not more or less strange than anything else. Bacon is a standard part of a cesar salad, that is not an unusual dish. Maybe the execution is pretty bad causing people to send it back in droves?
The safe choice if you only can offer on choice would be vegetarian. Which is absolutely fine from my point of view.
Jun 14, 2022, 9:08 am
#599
Join Date: Apr 2010
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With exception of some pasta (which is always terrible on a plane), I outright decline food if only vegetarian option is available.
The truth is that having only one option is inevitably going to lead to disappointment and it's a terrible trend. I can accept only one choice on board if there is a comprehensive pre-order offer. This is why I really like Air Baltic which has one of the largest menus in the industry and I can get more or less exactly what I want (at least in economy, no idea what the policy is in business).
Jun 14, 2022, 9:15 am
#600
Join Date: Sep 2012
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