Feb 7, 2018, 3:10 am
Last edit by: jamesbrownontheroad
Overview
Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.
Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier theyre in.
Terminal 2
This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.
Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.
The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).
After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.
Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.
Terminal 3
T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.
Terminal 4
Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.
Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.
Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.
T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.
Airside bus transfers to T2 and T5 are available from gate C31.
Terminal 5
Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.
Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.
There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.
The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).
The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.
Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.
Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.
There are four lounges in T5:
The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.
Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.
There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.
Landside transfer
To transfer between the terminals, the following options are available landside, outside the secure area.
Walking It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.
Train It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.
Bus There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.
Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.
If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.
Airside transfer from a non-Schengen country to a Schengen country
In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.
Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.
Airside transfer from a non-Schengen country to another non-Schengen country
Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.
Sky City
Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.
If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.
Hotels
The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.
The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.
If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.
Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the worlds only hotel in a retired Boeing 747 jet.
Other hotels such as the Quality Hotel Arlandastad XPO might have the word Arlanda in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.
Airport/city transfers
Taxis are available outside arrivals.
Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.
Local SL, UL and Mälartåg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes
Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.
The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mârsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Märsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Södertälje and Nynäshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.
Stockholm-Arlanda Airport has four terminals: T2 (international only), T3, T4 and T5. The original domestic/international distinction between terminals 3, 4 and 5 no longer applies.
Since 2023, T4 and T5 are connected airside by a new corridor. T4 gates are prefixed C, and T5 gates are prefixed D, E and F depending on which pier theyre in.
Terminal 2
This is a small international terminal serving most of the Oneworld airlines (BA, IB), most Skyteam airlines (AF, DL, KL) and some others like Easyjet, Transavia and Vueling.
Check-in is located on the 3rd floor. Desks 1-30 for KL, AF and BA are located in the south-eastern end of the terminal, while desks 51-60 for AY and IB are located in the north-western end of the terminal.
The single security control is on the 3rd floor, close to check-in desk 30. There is a priority lane for security. Walking from check-in to the gates should take 1-4 minutes (plus security).
After security, most shops and restaurants, as well as jetway gates 62-68 for Schengen flights, are located on the 3rd floor. The Schengen area also includes bus gates 61A-C on the 2nd floor, which are also used for bus transfers to and from terminal 5 and from terminal 4. The stairs down to these gates are located opposite gate 64. The Schengen area also includes a restaurant and the Menzies Aurora Lounge on the 4th floor. This is the only lounge in this terminal.
Both passport control points to leave and enter Schengen are located on the 4th floor. The non-Schengen area includes jetway gates 86-87 on the 4th floor, and bus gates 70-72 on the 2nd floor, which are also used for bus transfers to and from terminal 5. There are no lounges, restaurants or shops in the non-Schengen area, only a single vending machine.
Terminal 3
T3 has been closed since the Covid-19 pandemic. PopulAir (formerly Amapola) flights use aircraft stands at T3 but passengers board through bus gates in T5.
Terminal 4
Previously ARN's domestic terminal, T4 is now connected to T5 by an airside corridor from Terminal 5. If you have a valid boarding pass for any flight departing from either T4 or T5, you can pass through security at either terminal. Once airside, it takes about 7-10 minutes to walk between the T4 and T5.
Departing, only Ryanair check-in takes place landside at T4. All other airlines that use T4 are handled through T5. Arriving, all arrivals in T4 use the airside corridor to baggage reclaim and exit via T5.
Check-in is on the 2nd floor with security control on the 3rd floor. The main security point can be reached directly upstairs from the check-in desks, while the fast track control point can be reached from the southern end of Sky City.
T4 gates are numbered C30-C44. Gates C31-C44 have jetways and are located on the 3rd floor, while bus gates C30B-C30D are located on the 2nd floor. There is a small 3rd party lounge operated by Menzies.
Airside bus transfers to T2 and T5 are available from gate C31.
Terminal 5
Terminal 5 serves SAS and all other Star Alliance airlines, plus AY and QR from Oneworld and all other airlines not flying from T2.
Check-in is located in the departure hall on the 3rd floor. SK and partners (LH, OS, LX, AI, FI, BT) check in at desks 71-90 at the north-eastern end of the departure hall, Norwegian has desks 1-12 at the southern end (close to Sky City), while check-in for other airlines is flexible.
There is a single consolidated security checkpoint in T5 which brings you out near the base of the F pier.
The gates are divided into three piers: D, E and F (C pier is in T4). In the D pier are gates D11-D24 (D17-D20 are after passport control for non-Schengen). In the E pier are gates E1-E10 (all Schengen), and in the F pier are gates F26-F39 (on the concourse level Schengen destinations) and gates F58-F69 (on the floor above for non-Schengen destinations).
The passport control for F58-F69 is located on the 3rd floor, immediately before reaching the pier. This pier is used for most SK long-haul flights, most SK flights outside of Schengen, most other long-haul flights from airlines such as TG, SQ, AI, CA, ET, EK, and QR, some other Star Alliance flights from e.g. LH, and charter airlines.
Bus gate F5 within Schengen on the 2nd floor is used for bus transfers from terminal 4, and to and from terminal 2.
Bus gate F1 on the 2nd floor outside Schengen is used for bus transfers to terminal 2 and pier B.
There are four lounges in T5:
- The SAS Gold Lounge is for Star Alliance Gold cardholders.
- The SAS Business Lounge is for Star Alliance Business Class and Plus Class passengers.
- Pearl Lounge is operated by Menzies for TP, Priority Pass and airlines not within Star Alliance.
- American Express Pop-Up lounge is for eligible card holders, located at the base of the F pier.
The two SAS lounges are the only Star Alliance lounges available in T5. There are no lounges after passport control in either of the gate areas for non-Schengen destinations.
Opposite the elevators and stairs to the lounges, near gate E1 is an SAS service desk. This desk handles airlines such as SK, LH, OS, LX, CA, TG, AI, QR, FI, BT, and a few others. There is no transfer desk which serves Star Alliance members not handled by SK, i.e. SQ, A3, TP, ET, UA, TK.
There are airline service desks in the non-Schengen departure area of the F-pier, but these are not permanently staffed.
Landside transfer
To transfer between the terminals, the following options are available landside, outside the secure area.
Walking It is recommended to walk indoors. To walk between T5 and the other terminals, you need to walk through the 3rd floor of Sky City. When you pass through T4, you need to go down to the 2nd floor at one end of the terminal and up to the 3rd floor again in the other end of the terminal there are elevators available. Approximate walking times: T2-T3 3 minutes; T2-T4 5 minutes; T2-T5 10-15 minutes; T3-T4 5 minutes; T3-T5 10-15 minutes; T4-T5 5-8 minutes.
Train It is possible to use the Arlanda Express train for transfers between T2/T3 and T5 and v.v. The train leaves from underground stations at both ends. During most of the day, there are trains every 15 minutes. The journey itself takes 1 minute.
Bus There are three landside buses for the long-term parking which can also be used for transfers from T5-T4, T5-T2, and T4-T2. To reach T3, take the bus to T2 and walk from there. Note that these are one-way buses, so it is not possible to use these buses the other way, e.g. T2-T5. Bus number 4 leaves from bus stop 4 with 8 departures per hour, while buses number 3 and P1 leave from bus stop number 3 with 4 departures each per hour. Buses number 3 and 4 also stop in front of Sky City.
Airside transfer within SchengenMost transfers within Schengen happen within Terminal 5.
If you need to transfer within Schengen between Terminals 5 and 2, a transfer bus is available on request from 06.00-22.00. Go to gates 61C in Terminal 2, and gates T11 and F5 in Terminal 5. The bus must be summoned by pressing a call button.
Airside transfer from a non-Schengen country to a Schengen country
In Terminal 5, you will arrive gates D17-20 or gates F58-69 of Terminal 5.
Transferring from outside the Schengen Area to a Schengen country, you will go through passport control and then security. The signage immediately after immigration can be confusing, since it does not clearly say "Tranfers" or "Connections". Look instead for signage towards numbered gates. Do not go towards baggage reclaim. You will need to scan the boarding pass for your next flight to clear security.
Airside transfer from a non-Schengen country to another non-Schengen country
Transferring from outside the Schengen Area to another destination outside the Schengen Area, you do not need to pass through passport control. If you arrive and depart from an F gate, you can walk through a security checkpoint. If you arrive and depart from D and F gate areas, a bus transfer is available. Find the bus at gate D24 (for non-Schengen gates D17-20), and gate F1 (for non-Schengen arrivals to gates F58-F69). You will normally have to press a button to call for the bus. The bus can also connect you to gate 70 in the non-Schengen area of Terminal 2.
Sky City
Sky City is the name of the complex located landside between T4 and T5 with offices, shops, restaurants, two hotels, a drug store and the entrance to the underground Arlanda Central Station.
If you arrive or depart on an SL, SJ or Vy train, you will pass through Arlanda Central Station. The Arlanda Express train to Stockholm Central Station, meanwhile, leaves from two dedicated stations: Arlanda North under terminal 5, and Arlanda South located under and between terminals 2 and 4.
Hotels
The Radisson Blu Arlanda and the Clarion Hotel Arlanda are accessed directly from within the Sky City concourse, without going outside. They are the closest in-airport hotels to the terminals.
The Comfort Hotel Arlanda is accessed by following the corridor from Sky City past the other two hotels, descending an escalator to street level, and crossing the street. The walking distance is approximately 200 metres further than the hotels in Sky City, but the difference in price can justify this.
If your SAS flight is delayed or cancelled overnight, you will most likely receive a voucher to one of these hotels, usually the Clarion.
Additionally, there are hotels elsewhere on the airport which are accessible by the free and frequent ALFA airport transfer bus. These include the Radisson Blu Arlandia (not to be confused with the Radisson Blu Arlanda above), the Forenom Aparthotel, and the Jumbo Stay Hostel - the worlds only hotel in a retired Boeing 747 jet.
Other hotels such as the Quality Hotel Arlandastad XPO might have the word Arlanda in the name but are not on the airport itself and require paid or less frequent complimentary hotel shuttles, normally from the bus stops outside T4.
Airport/city transfers
Taxis are available outside arrivals.
Arlanda Express trains depart from Arlanda North (T5) and Arlanda South (T2) non-stop to Stockholm Central. Journey time 18 minutes. 320kr one way, 600kr return, group discounts available, children free.
Local SL, UL and Mälartåg trains, as well as long-distance SJ and Vy trains, depart from a separate station Arlanda Central (under Sky City). Your ticket must include a special airport station entry/exit fee to use any of these trains. Including the fee, a 120-minute SL ticket anywhere in Stockholm costs 171kr. Journey time approximately 40 minutes
Flyggbussarna, Flixbus and Vy buses depart from outside T3. Journey time approximately 45-60 minutes.
The cheapest but slowest route from Arlanda to Stockholm uses SL buses and trains via Mârsta. Every 30 minutes a bus (line 583) connects Sky City and T2 to Märsta station, from where SL trains (lines 41 and 42) depart towards Stockholm Odenplan, Stockholm City Södertälje and Nynäshamn. 39kr single ticket, total journey time approx. 60 minutes to central Stockholm.
Connections in Stockholm (ARN)
Aug 18, 2017, 1:37 am
#272
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
Yeah, for June 2018 DY will have changed schedule many times. Schedule changes are are almost certain. I had a DY flight, CPH-PRG last year which become completely messed up due to schedule change (DY accepted to maje a full refund, but nevertheless very inconvenient)
Aug 18, 2017, 1:46 pm
#273
Join Date: Nov 2014
Location: CLT
Programs: Hilton Gold, Delta Platinum, ST Elite+
Posts: 48
Thanks for the input.
It's hard for me to wait to buy tickets for some reason, but I think in this case, I just need to be patient and wait it out.
How far in advance would you recommend I purchase the Prague to Stockholm ticket?
It's hard for me to wait to buy tickets for some reason, but I think in this case, I just need to be patient and wait it out.
How far in advance would you recommend I purchase the Prague to Stockholm ticket?
Aug 19, 2017, 1:36 am
#274
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
There is nothing wrong with buying the ticket now (DY is having a sale as we speak), however, just be prepared of schedule changes and that you may have to ask for a refund (and find a different solution) in case of a significant schedule change that makes your ARN connection impossible.
Aug 22, 2017, 6:51 am
#276
Join Date: May 2008
Location: ARN
Posts: 3,471
As long as the FRA-ARN flight is on time, it's enough time to do the transit. The only factor which may be a bit worrying is that the lines for passport control tend to be long around the time that you need to pass through. EK to DXB currently departs at 15:05, and there are other flights around the same time as well. But SAS would probably wait for you if you're in the line for passport control.
Star Gold won't help you, but a EU/EEA/CH passport will help you to get through passport control quicker. There's no security check.
Aug 22, 2017, 6:59 am
#277
Join Date: Oct 2006
Location: FRA
Programs: *G
Posts: 169
@RedChili
Thanks for a quick reply.
Yes, it will be one PNR. (I haven't purchased it yet. Still thinking to purchase LH non stop or SAS via ARN)
Unfortunately, I am non EU passport holder.
Based on your info, I imagine quite similar with a transit at CPH from Schengen to non Schengen by SAS metals. Then I have an experience.
At that time, I had 90min, so didn't have to ask you on it.
Thanks for a quick reply.
Yes, it will be one PNR. (I haven't purchased it yet. Still thinking to purchase LH non stop or SAS via ARN)
Unfortunately, I am non EU passport holder.
Based on your info, I imagine quite similar with a transit at CPH from Schengen to non Schengen by SAS metals. Then I have an experience.
At that time, I had 90min, so didn't have to ask you on it.
Aug 22, 2017, 7:04 am
#278
Join Date: May 2008
Location: ARN
Posts: 3,471
Yes, it will be very similar to doing a transfer at CPH.
The walk from gate to gate will take 5-15 minutes, depending on the arrival gate. There's no security, so it's only the passport control which can cause a problem.
What date, or at least day of the week and month, will you fly on?
The walk from gate to gate will take 5-15 minutes, depending on the arrival gate. There's no security, so it's only the passport control which can cause a problem.
What date, or at least day of the week and month, will you fly on?
Aug 22, 2017, 7:44 am
#280
Join Date: Oct 2006
Location: FRA
Programs: *G
Posts: 169
hi again, now I checked the flight schedule. SK963 EDT was changed to 15:00. then I have 55min.
However, following flights are departed from non Schengen.
to BKK at 14:30
to DXB at 15:05
to KBP at 15:05
to LHR at 15:40
mmmmm....
However, following flights are departed from non Schengen.
to BKK at 14:30
to DXB at 15:05
to KBP at 15:05
to LHR at 15:40
mmmmm....
Aug 22, 2017, 8:29 am
#281
Join Date: May 2008
Location: ARN
Posts: 3,471
April is usually low season for ARN-Asia travel, but Saturday is the busiest day of the week. So all flights will probably be full. Although all passengers on the TG flight to BKK will already be onboard by the time you arrive. So,it's unlikely to cause any major problems.
Aug 23, 2017, 4:09 am
#283
Join Date: Sep 2001
Location: Sweden
Posts: 2,044
However, the queue for EU/ECC citizen was non-existence.
Aug 23, 2017, 8:58 am
#284
Join Date: Oct 2006
Location: FRA
Programs: *G
Posts: 169
@AHO
Thanks!
At ARN, I cannot go to a queue of EU passport holders...
(In Germany, I can go there because of a German PR holder)
I hope, SAS & Emirates are used to and manage it because it's clear, that most of passengers on the queues are for SAS & EK.
Thanks!
At ARN, I cannot go to a queue of EU passport holders...
(In Germany, I can go there because of a German PR holder)
I hope, SAS & Emirates are used to and manage it because it's clear, that most of passengers on the queues are for SAS & EK.
Aug 23, 2017, 8:00 pm
#285
Join Date: May 2008
Location: ARN
Posts: 3,471
Most people that fly long-haul arrive at the gate with plenty of time to spare. Virtually all TG passengers will be through the passport control by 14:00, together with the majority of EK and SK/HKG passengers. When your flight arrives, at 14:05, there shouldn't be more than a couple of dozen more passengers in line, and several of those will be on the same flight as you anyway.