SFO - Global Entry interview on arrival?
Dec 3, 2023 | 10:45 am
#1
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SFO - Global Entry interview on arrival?
I am renewing my TTP/Global Entry membership and am "conditionally approved" but am required to do the interview. I made an appointment at SFO in February but got an email the other day with the following: "Instead of scheduling an appointment at a Global Entry Enrollment Center, you have the unique opportunity to interview for Global Entry when you return from your next international trip." SFO is one of the airports that offers this. The email just "Follow the signage directing you to CBP officers who can complete your Global Entry interview during your admissibility inspection."
I am returning from Mexico in January and clearly this would be a big help. Has anyone done this? Is there really adequate signage? Does it take very long? Any intel appreciated.
I am returning from Mexico in January and clearly this would be a big help. Has anyone done this? Is there really adequate signage? Does it take very long? Any intel appreciated.
Dec 3, 2023 | 1:34 pm
#2
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
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Please refer to the following thread in the Trusted Travelers forum:
Global Entry Enrollment on Arrival
Global Entry Enrollment on Arrival
Flew into SFO yesterday and noticed that, at least on the G gates sides (Star Alliance airlines), there was a special line for Enrollment on Arrival, next to the line for GE kiosks. Don't think those existed before, but then again, I realize this is my first time I arrived internationally at SFO since December 2019.
Dec 3, 2023 | 5:00 pm
#3
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My wife did this. Said she had to wait about a half hour as they were "overwhelmed" and there was no one to give the appointments.
I used the service at appointmentscanner.com instead. Went from a 3 month wait to an appointment two days later. Worth the $29 to me.
I used the service at appointmentscanner.com instead. Went from a 3 month wait to an appointment two days later. Worth the $29 to me.
Dec 3, 2023 | 5:15 pm
#4
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My wife did this. Said she had to wait about a half hour as they were "overwhelmed" and there was no one to give the appointments.
I used the service at appointmentscanner.com instead. Went from a 3 month wait to an appointment two days later. Worth the $29 to me.
I used the service at appointmentscanner.com instead. Went from a 3 month wait to an appointment two days later. Worth the $29 to me.
Dec 4, 2023 | 8:56 pm
#5
Join Date: Jan 2010
Location: SFO
Posts: 2,138
Yesterday the Global Entry line seemed to be longer and slower than the “normal” line. It was clearly marked though if you wanted to do an interview on Arrival, very easy to navigate.
Also, it looks like this bot may still work: https://x.com/ge_bot_sfo?s=21&t=C6zkL7Rr5RBLeut1Er4lpQ
Also, it looks like this bot may still work: https://x.com/ge_bot_sfo?s=21&t=C6zkL7Rr5RBLeut1Er4lpQ
Dec 10, 2023 | 10:46 pm
#7
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Dec 13, 2023 | 1:15 pm
#9
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Dec 13, 2023 | 2:32 pm
#10
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But the interview also gets you five years of PreCheck, which is by far the more important benefit. I've had times where the regular line was dreadful and PreCheck was fast -- maybe 30 minutes saved in a single trip through security.
Dec 14, 2023 | 3:17 pm
#11
Join Date: Apr 2014
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If I didn't do GE, I would do normal PreCheck. I would never consider giving that up.
Dec 14, 2023 | 8:04 pm
#12
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Right. But PreCheck also gets you 5 years of PreCheck. For the same price (technically less, but if your credit card is covering it then they are both likely $0). And with a generally easier (and definitely faster) application process.
Dec 14, 2023 | 8:18 pm
#13
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Is there a difference between the interview requirements for Global Entry vs. those for only PreCheck?
Dec 15, 2023 | 9:00 am
#14
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I'd consider a half hour, or even a slightly longer wait for an "interview on arrival" (notwithstanding how exhausted I may be from a longhaul flight) to be a minor inconvenience and worth the trouble given that it avoids another trip to the airport for an interview. (This doesn't include possible issues of missed connections, the tour bus to the cruise ship is waiting, etc.)
Dec 15, 2023 | 11:38 am
#15
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There isn't really an "interview" for PreCheck. You fill in an online form, and then go to an enrollment center, which are at many airports (including SFO - I walked past it yesterday) as well as many locations outside of airports. There you just need to show your ID and have your photo/fingerprints taken, but that's about it. I think they may confirm a few of the details you entered on the form, but it's not what I'd call an interview in any real sense. Appointments are generally available within a few days, or you can just walk-in at most locations.