I guess I'm not one of the lucky ones.

My check didn't arrive, and when I wrote them about it through their site, they didn't even bother to respond. The site now says my next check should mail on 15 May!

Also, I've noticed that (a) some of the purchases (eBay and hotels, in my case) aren't posting, and (b) some that are posting are posting for an amount lower than the amount actually paid to the vendor.

I can't help but remember Click Rewards . . . .

I got mine.

I've been waiting for my Q4 2008 rebate (about $35) for some time now. I sent a note to Customer Service last month, and received the following reply:

Thank you for taking the time to write to us. We are very sorry for any confusion regarding your Ebates account and your pending payment. Due to collection problem with some of our stores, we have not yet sent out your 2/15/09 payment from Ebates. We expect to make some progress in the next few days, and send the payment soon. We did not expect to experience a delay like this, or else we would have let you know in advance. Your patience is appreciated while we work to send out your payment as soon as possible.

I just sent another note, as I haven't received the rebate or any news of it since then.

Does anybody else have a delay in receiving their $?

My check was short for two purchases from the same store... still shows as pending in my account.

Actually, there was already a separate thread from THIS year (2009) on this same topic. (This thread was originally started LAST year -- 2008.)

Click this link for the current thread.

A small make up check arrived yesterday for one purchase.
$8.64

Today should be Ebates payday. ^

I got my Big Fat Payment.

Site says my check was mailed 15 May. It hadn't arrived before I departed on travel, let's hope it's waiting in the accumulated mail when I get back.

I have my quarterly payments transferred directly to Paypal. It was punctual this quarter. ^

My wife and I received our checks on May 19th - excellent program

It was! ^^^

Hey all,
I just noticed this discussion...

I'm the community manager at Ebates.com, and it's great to see both sides of your feedback.

I just thought I'd come in and give a trio of handy hints about the Big Fat Payment.

1) If you have Paypal, it really makes your life easier. We send out almost all the payments in one batch, and since it's a direct payment, it shows up in no time. Plus, you don't have to trust the USPS with your check. They do a wonderful job, but there are some checks that look like they were dragged under a mail truck before attempting delivery.

2) Make sure, as the payment date gets closer, to check that your contact info is up to date. Mind you, even if we pay via Paypal, we still need a current address.

3) Be patient - if you are looking for a paper check and it is well beyond reasonable arrival time (meaning, like 2-3 weeks from shipment date) then send an e-mail to customer service. Half the reason they end up being so far behind is that we get about 200-300 emails the day after checks go out asking about where checks are. Then we have to respond to them, and we do responses in chronological order, so by the time legitimately late checks go out, we are backed up a few days.

If you have other questions, drop me a line and let me know!

~Bill~
www.ebates.com
www.twitter.com/ebates

Wow! Thanks for posting and welcome to FT... from a Twitter follower.