MyPoints "Maybe it's time to"
Mar 19, 2006 | 12:46 pm
#1
Original Poster
Join Date: Nov 2002
Location: Port Angeles, WA, USA Unwanted by AS, Hilton-Diamond, Starwood Platnum
Posts: 758
MyPoints "Maybe it's time to"
MyPoints doesn't seem to want to listen to those that clik on the emails.
Maybe it's about time we escalated this to a slightly higher level. If we all clicked through to the website of "Company XYZ" who is paying MyPoints and then found the "Contact Us" and sent an email about how poorly MyPoints is treating the customer that "XYZ" is trying to reach (especially as it regards Hilton points) and that until MyPoints gets their act together we will no longer be buying products from "XYZ". I bet we would get heard by someone just a little further up the food chain than the minimum wage, pick a canned response, customer service reps we are hearing from right now.
MyPoints doesn't want to listen to us but I bet they will listen to those that are paying them.
Maybe it's about time we escalated this to a slightly higher level. If we all clicked through to the website of "Company XYZ" who is paying MyPoints and then found the "Contact Us" and sent an email about how poorly MyPoints is treating the customer that "XYZ" is trying to reach (especially as it regards Hilton points) and that until MyPoints gets their act together we will no longer be buying products from "XYZ". I bet we would get heard by someone just a little further up the food chain than the minimum wage, pick a canned response, customer service reps we are hearing from right now.
MyPoints doesn't want to listen to us but I bet they will listen to those that are paying them.
