E-rewards - HHonors xfer problem?
Jul 30, 2005 | 5:02 pm
#1
Original Poster
Join Date: Feb 2001
Location: Fairfax, VA
Posts: 164
E-rewards - HHonors xfer problem?
I have a bunch of E-rewards credit which expires July 31. For the past two days I have been trying to cash out a rewards for 3000 HHonors points, but E-rewards keeps coming back with an error message something like "unable to connect to Hilton server, please try again later.
Is anyone else running into this problem? I have no problems logging into my HHonors account directly. This is a little annoying since this is one of the useful e-rewards available to me, and if I can't get it to take by tomorrow I would seem to be out of luck.
Is anyone else running into this problem? I have no problems logging into my HHonors account directly. This is a little annoying since this is one of the useful e-rewards available to me, and if I can't get it to take by tomorrow I would seem to be out of luck.
Jul 30, 2005 | 5:50 pm
#2
FlyerTalk Evangelist
Join Date: Apr 2003
Location: Honolulu, Hawaiʻi [+MKK4 EBBER R577 EDSEL R577 ELKEY EXERT]
Posts: 15,915
I recently successfully transferred $50 e-rewards for 3k HHonors points a few days ago. Have you tried using your HHonors Acount # and PIN rather than username and password when trying to redeem the award?
Jul 30, 2005 | 6:45 pm
#3
Join Date: Apr 2005
Location: Here! (Or there - I'm not sure)
Programs: Peon in all
Posts: 4,358
Have you transferred to HH recently? You can only make a transfer every 90 days. When I made my transfer, I had no problem. But since it is within the 90 days, I can not do so again, at this time.
Jul 30, 2005 | 9:59 pm
#4
Join Date: Nov 2002
Location: Detroit Area
Posts: 114
If you continue to have problems, send eRewards a note, with a copy of the error page, and see if they will reinstate the $$ that are going to / have expired.
Worth the shot.
Hopefully,
, they respond to the email note.
Worth the shot.
Hopefully,
, they respond to the email note.
Jul 31, 2005 | 2:48 am
#5
Join Date: Feb 2005
Posts: 299
Encountered the same poblems and error mesages in the past 3 days. At least I'm not the only one.
Originally Posted by postnobills
For the past two days I have been trying to cash out a rewards for 3000 HHonors points, but E-rewards keeps coming back with an error message something like "unable to connect to Hilton server, please try again later.
Is anyone else running into this problem? I have no problems logging into my HHonors account directly. This is a little annoying since this is one of the useful e-rewards available to me, and if I can't get it to take by tomorrow I would seem to be out of luck.
Is anyone else running into this problem? I have no problems logging into my HHonors account directly. This is a little annoying since this is one of the useful e-rewards available to me, and if I can't get it to take by tomorrow I would seem to be out of luck.
Jul 31, 2005 | 7:21 pm
#7
Join Date: Apr 2001
Programs: Marriott Titanium; Hilton Diamond; United Silver
Posts: 114
I was surprised, but the transfer of $50 for 3000 Hilton points worked flawlessly. After making the transfer on E Rewards, I checked the Hilton Honors web site and saw that the points had posted. This was the first time that the transfer went smoothly for me. Used the Hilton number and password.