Mypoints Account disabled--Why?
Mar 14, 2003, 7:24 am
#31
Join Date: Mar 2002
Location: Philadelphia, PA, USA
Posts: 97
My account was disabled yesterday.Today I got the following E-mail:
Dear _________
We apologize for the inconvenience. Technical difficulties were the
cause of the problem with your account. Rest assured that our
technicians are working around the clock to address the situation, and
we hope to have this issue resolved within the next 24 hours.
If you continue to experience difficulties after that, please contact us
again at [email protected] . Again, we apologize for the
inconvenience and thank you for your patience and understanding.
Have a good weekend.
Best regards,
Damien R.
MyPoints Member Care
Hopefully it will get resolved as fast as they say. Unfortunately since I was disabled I missed out on the tupperware links
Steve
[This message has been edited by Windjammer (edited 03-14-2003).]
Dear _________
We apologize for the inconvenience. Technical difficulties were the
cause of the problem with your account. Rest assured that our
technicians are working around the clock to address the situation, and
we hope to have this issue resolved within the next 24 hours.
If you continue to experience difficulties after that, please contact us
again at [email protected] . Again, we apologize for the
inconvenience and thank you for your patience and understanding.
Have a good weekend.
Best regards,
Damien R.
MyPoints Member Care
Hopefully it will get resolved as fast as they say. Unfortunately since I was disabled I missed out on the tupperware links
Steve
[This message has been edited by Windjammer (edited 03-14-2003).]
Mar 14, 2003, 8:01 am
#32
Suspended
Join Date: Jul 2002
Location: Los Angeles, CA
Programs: United Premier, American Airlines
Posts: 896
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by ngupta:
They had my account enabled after faxing them my DL, last week. I had all my points intact. My wife's account was also enabled.
Now I cannot login.. it says they do not understand the login info. I am using the same login info (100% correct).
Why is this happening? I do use Win98, IE6.0.
I was able to login at work (win 2000...). Is there any security setting needs to be adjusted. Please help.</font>
They had my account enabled after faxing them my DL, last week. I had all my points intact. My wife's account was also enabled.
Now I cannot login.. it says they do not understand the login info. I am using the same login info (100% correct).
Why is this happening? I do use Win98, IE6.0.
I was able to login at work (win 2000...). Is there any security setting needs to be adjusted. Please help.</font>
Mar 14, 2003, 11:50 am
#34
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,474
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Windjammer:
Hopefully it will get resolved as fast as they say. Unfortunately since I was disabled I missed out on the tupperware links
</font>
Hopefully it will get resolved as fast as they say. Unfortunately since I was disabled I missed out on the tupperware links
</font>
http://www.flyertalk.com/forum/Forum.../002003-4.html
Mar 14, 2003, 12:05 pm
#35
Moderator Hilton Honors, Travel News, West, The Suggestion Box, Smoking Lounge & DiningBuzz
Join Date: Jun 2000
Programs: Honors Diamond, Hertz Presidents Circle, National Exec Elite
Posts: 36,037
My account was undisabled (is that a word) sometime in the last 2 hours. My tupperware points were there. Now they're on the way to HHonors. Never did have a response from MyPoints to my emails.
Mar 15, 2003, 9:33 am
#36
Join Date: Sep 2000
Posts: 243
mypoints is really screwy.
I asked them for all the id's in my family to
be reenabled. They send an email to saying
all is ok. But, only mine is fixed.
Now, I have ask each person in my family to email them separately.
This is a make work project.
I asked them for all the id's in my family to
be reenabled. They send an email to saying
all is ok. But, only mine is fixed.
Now, I have ask each person in my family to email them separately.
This is a make work project.
Mar 15, 2003, 3:08 pm
#37
Join Date: Sep 2002
Location: District of Columbia
Programs: AA ExecPl, AT Gold, Hyatt Globalist, IHG Diamond, Hilton Diamond, National
Posts: 2,441
This is all so interesting to me... I've been a member of mypoints for five years or so and have never had problems with earning or redemption. Although, maybe since I've been a member so long, they trust me even when I do tupperware and franklin covey offers.
Mar 16, 2003, 8:28 am
#39
FlyerTalk Evangelist
Join Date: May 2001
Location: MSY; 2-time FT Fantasy Football Champ, now in recovery.
Programs: AA lifetime GLD; UA Silver; Marriott LTTE; IHG Plat,
Posts: 14,518
I joined on Feb 28 for the Amtrak deal. A few days later, got disabled with a request for id. Sent it in, got reactivated. Then got disabled AGAIN on 3/12. No note this time. Sent them an email, got an automated response that I should expect to be contacted in 24-48 hours. So far, nothing.
I've been a good mypoints citizen. I got the Amtrak deal, bought a movie from Fox, and read a bunch of emails. No redemptions. No $1 gift cert hacking. No finagling multiple bonuses from the same vendor. But in two weeks, I've been disabled twice and I'm getting annoyed. Not a great way to start the relationship.
I've been a good mypoints citizen. I got the Amtrak deal, bought a movie from Fox, and read a bunch of emails. No redemptions. No $1 gift cert hacking. No finagling multiple bonuses from the same vendor. But in two weeks, I've been disabled twice and I'm getting annoyed. Not a great way to start the relationship.