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PrimaRewards - request for info

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PrimaRewards - request for info

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Old Mar 26, 2003 | 1:33 pm
  #1  
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All eyes on you!
 
Join Date: May 1998
Posts: 2,513
PrimaRewards - request for info

It would appear that PrimaReward has been having some difficulties, starting sometime in January. No referral points have been posted to my account since December 25, complaints to their Member Services system of February 3 and 10 were opened but not assigned or responded to, and their Member Forums have been "unavailable for approximately 3 days" for considerably longer that 3 days. Yet, the site still lists a very large number of merchants and has some very interesting offers.

I am considering putting on my web site a warning about the program. Two requests:

1. If you have attempted to redeem your point for miles or any other reward, please let me know.

2. If you know of another way to communicate with the site owner other that the two I have mentioned above, please let me know what it is.

If you don't want to post your response here, please write to me by going to my web site below and clicking on the Contact Gary link at the very bottom of the left menu.

Thanks.



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pgary is offline  
Old Mar 26, 2003 | 2:19 pm
  #2  
All eyes on you!
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Join Date: Aug 2001
Location: Paris, France
Programs: IHG, CC, HH, AF, AA, UA
Posts: 835
Over a 1000 pts have been "pending" in my account for over 4 months now, practically preventing me from redeeming anything.

My message to CS was left unanswered.

A warning note might be in order.
yann is offline  


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