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Old Feb 21, 2011 | 12:58 pm
  #1  
CaptainSEO
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Join Date: Feb 2011
Posts: 1
Ryanair online check-in problem
Hi - I made a booking with Ryanair and stated that my youngest daughter was 2 years old so she gets a seat. This is what we normally do with Easyjet and it's not a problem. She just has to sit on our lap for take off.

Anyway, when trying to do the online check-in, adding the passport numbers and DOB details, the check in picked up that she is under two and says we have to call to re-book. Something for which I'm sure they'll charge.

I was wondering - if I change the DOB in the online check-in, do you think it would get picked up at the airport?
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Old Feb 21, 2011 | 1:35 pm
  #2  
ExpatSomchai
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Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,250
Originally Posted by CaptainSEO
Hi - I made a booking with Ryanair and stated that my youngest daughter was 2 years old so she gets a seat. This is what we normally do with Easyjet and it's not a problem. She just has to sit on our lap for take off.

Anyway, when trying to do the online check-in, adding the passport numbers and DOB details, the check in picked up that she is under two and says we have to call to re-book. Something for which I'm sure they'll charge.

I was wondering - if I change the DOB in the online check-in, do you think it would get picked up at the airport?
They will check passport at the airport but I have only known it to be a cursory name check against BP. By buying the seat they get more revenue but any issues could be addressed at the airport I would imagine. Just get there a little earlier.
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