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-   -   Why Hate RyanAir? (https://www.flyertalk.com/forum/ryanair/1003897-why-hate-ryanair.html)

lawrenson1 Oct 8, 2009 2:41 pm

Why Hate RyanAir?
 
Hi,

its a Panorama program on Monday night.

Cheers,
Karen

browserden Oct 8, 2009 2:54 pm

Oh yeah...

http://www.bbc.co.uk/programmes/b00n9mdm

No doubt they'll still make it appear a better alternative to BA :rolleyes:

KenJohn Oct 8, 2009 5:58 pm

Just saw the advert for this on BBC1?

I wonder if the BBC could turn this into "Why hate Ryanair ....when you should hate BA instead"; i.e. BA bashing rather than Ryan Air bashing

cornishsimon Oct 8, 2009 6:14 pm

The beeb actually gave ryanscare a bit of a bashing on Thursday nights one show as well !

:D

Roger Oct 9, 2009 3:13 am


Originally Posted by cornishsimon (Post 12577080)
The beeb actually gave ryanscare a bit of a bashing on Thursday nights one show as well !

No. The dreadful quasi-teenage presenter did badly and let MOL off the hook. Not once were the BBC able to substantiate any of the (admittedly nebulous) claims.

As he said with the broadest smile on his face, he didn't mind what they were saying as long as they were discussing Ryanair.

globalste Oct 9, 2009 3:40 am

And on watchdog

http://www.flyertalk.com/forum/briti...a-content.html

Stez Oct 9, 2009 4:52 am

No, it won't promote LiarAir either. It will similarly dress both LiarAir and BA down and promote VS.

pauldb Oct 9, 2009 5:18 am

RyanAir published their communications with the BBC. Makes an amusing read.

http://ftalphaville.ft.com/lib/data/...e-02-10-09.doc

They certainly aren't expecting a brighter impression from the programme.

CT-UK Oct 9, 2009 5:33 am

Those documents do make for good reading. I enjoyed the RyanAir emails, too the point. Shame that she probably now needs to change her mobile number as that and her email address are in the public domain.

Shona Oct 9, 2009 6:17 am

Even without wearing my Vulcan ears- ( apologies- just seen the latest Star Trek film) -why would I feel hate towards a service provider?

Ryanair hasnt done me any harm -and I've used their services a fair few times.

If they did me any harm I would just look at getting even-if I could.

I realise that some businesses like to encourage an emotional response to their offering-I don't mind a spot of Marmite now and again-but I dont have quite the emotional attachment to it that the product's advertisers are presumably hoping I might develop to encourage loyalty to that offering.

browserden Oct 9, 2009 6:22 am

:rolleyes: "Why did you fly british midland when you could have saved licence payers money travelling on one of our cheap flights from an airport nowhere near the BBC blah, blah, blah"

MOL justs loves the chance for publicity ;)

There seems no point to make a programme critical of Ryanair, somehow MOL just turns them in his favour. There's no real investigation needed, all the bad things about Ryanair can be found out by reading their site. All we need is to educate people to read the small print, never assume anything is free.

tony2x Oct 10, 2009 12:26 pm


Originally Posted by browserden (Post 12581939)
:rolleyes: "Why did you fly british midland when you could have saved licence payers money travelling on one of our cheap flights from an airport nowhere near the BBC blah, blah, blah"

I did chuckle at that comment. I have to say whilst I don't *hate* FR, I certainly choose not to fly with them. Call me a snob but the times I've flown with them it has been the other pax that I've found for the most part quite odious. If there was a discount PUCCI amongst the ranks of whatever dark hole of FT the FR fans reside in, I imagine the entire forum would be flooded with TFT... oh hang on, do FR planes even have a Galley or is there a vending machine and a Flavia sitting where the ovens are?

Roger Oct 12, 2009 5:42 am

'Ryanair in row over Panorama programme'
 
Upping the ante? After all, MOL welcomes any mention of FR. OTOH, it looks as though he won't get such an easy touch as on Watchdog.

A row has blown up over a BBC Panorama programme on Ryanair which is due to be shown tonight (Monday).

The airline claims the programme makers plan a ‘hatchet job’ and have refused an offer of either a ‘live’ or unedited pre-recorded interview with CEO Michael O’Leary.

Ryanair has published all correspondence with BBC Panorama on the home page of its website (www.ryanair.com) and denies seeking editorial control over the interview.

“All Ryanair asked for was that the interview, of whatever length (to be decided by the BBC) would not be edited, censored or cut by the Panorama editors,” an airline statement said.

O’Leary said: “BBC Panorama know that they have no case in this ‘Hatchet Job’ programme.

“We have already rubbished their false claims about hidden charges and an agreement with Airbus.”

Panorama is due to look at Ryanair's cost cutting measures in an investigation into what it describes as the airline "so many passengers love to hate".

The 'Why Hate Ryanair?" programme claims to provide an "cool, hard objective look" at the carrier as it becomes the first in the world to go completely online by eliminating check-in desks.

*The programme is to be shown tonight at 20.30 on BBC 1.
http://www.travelmole.com/stories/1138866.php

trickster Oct 12, 2009 5:47 am

There's an article on the BBC site today also:
http://news.bbc.co.uk/1/hi/magazine/8297211.stm

BA or bust Oct 12, 2009 1:34 pm

OT; Panorama Programme on now - Why hate Ryanair?
 
Well it has just started... just settling down with a glass of wine to enjoy it. ;)

I'll let you know what I think. In the meantime... post your comments.

holmedown Oct 12, 2009 1:34 pm

Panorama - Ryanair
 
Anyone watching Panorama now - Ryanair programme ... interesting ??

some of the "hidden" charges.

Online Check in £5.00 per person
Credit card payment £5.00 per person per flight

Forget to print boarding pass at home £40.00 !!!! per person

£1/2 billion last year made from above alone.

CocoPops Oct 12, 2009 1:39 pm

Makes you wonder why people fly with them!

johnny5a Oct 12, 2009 1:39 pm

Not got time to watch it, will catch up on iplayer. Depending on the content of the programme but hasn't this already been covered before by C4

http://www.channel4.com/news/microsi...ing/index.html

BA or bust Oct 12, 2009 1:42 pm


Originally Posted by CocoPops (Post 12610296)
Makes you wonder why people fly with them!

Well they do have their fans. ;)

But my wife (sitting in the other room) is already shouting at the telly! :D

BA or bust Oct 12, 2009 1:53 pm

Not sure I would be very happy about the pilots not having enough time to do their flight plans properly!

Makes you wonder whether they scrimp on the maintenance too! :eek:

Kgmm77 Oct 12, 2009 2:03 pm

Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_2 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7D11 Safari/528.16)

O'Leary played them like fools.

Awful, awful programme. 30 mins of my life I won't get back...

It smacked of a programme that was commissioned, they tried to dig up dirt, didn't get anywhere enough material but decided to run with it anyway.

ajax Oct 12, 2009 2:03 pm

Loved the quote from O'Leary at the end:

"64 million people flew Ryanair last year - which is more than watch Panorama or who watch the BBC."

I see the good CEO has lost the ability to count, as he seems to not realise that maybe - just maybe - the same people fly on Ryanair again and again, just like the same people watch Panorama (or the BBC) again and again. :rolleyes:

I bet if you added up every time I watch the BBC in a year and then added that to every time every other member of the British public watched the BBC in a year, you'd get a lot more than 64 million.

BA or bust Oct 12, 2009 2:04 pm

Well, now it is over..... I feel a bit cheated! The programe did not really say anything new. Not sure what the point of it was. :confused:

Prospero Oct 12, 2009 2:07 pm

Three threads merged into one and a run of the feather duster. That'll be £1 please ;) :)

browserden Oct 12, 2009 2:07 pm


Originally Posted by Kgmm77 (Post 12610528)
Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; U; CPU iPhone OS 3_1_2 like Mac OS X; en-us) AppleWebKit/528.18 (KHTML, like Gecko) Version/4.0 Mobile/7D11 Safari/528.16)

O'Leary played them like fools.

Awful, awful programme. 30 mins of my life I won't get back...

It smacked of a programme that was commissioned, they tried to dig up dirt, didn't get anywhere enough material but decided to run with it anyway.

The channel 4 one was much more interesting, but the BBC still managed to get a stab in at BA near the end.

Also as well as not giving pilots enough time to do their planning they also don't even provide them with water now, never mind food.

Still good to know that guy in Leeds has career aspirations to work for them :rolleyes:

Roger Oct 12, 2009 2:10 pm

What a miserable, poorly presented, badly edited, inaccurate programme! Unworthy of the once great Panorama branding. It made me ashamed to be a licence payer (even if I watched it on my laptop). The fair-minded, independent FTers in the BA forum will recognise what a stitch-up this was. :p

All of the usual inaccuracies came out, though when the dreadful presenter got his face-to-face meeting with MOL he did very badly indeed. :D

Good that they got a real passenger using 2p return flights. Bad that the miserable presenter said most people couldn't book at short notice to benefit from the 2p fares. Wrong, Mr White. The promotional fares have a 14-day advance booking. Bookings at short notice are expensive.

[Not in the programme] Visa Electron cards are used to pay for an astonishing proportion of FR tickets - 35+%? perhaps more. [In the programme] Visa Electron cards are not issued here. :confused: Wrong, Mr White. What is this Visa Electron card in my pocket? The young passenger mentioned his, from Barclays IIRC.

Etc etc etc.

The programme is at www.bbc.co.uk/panorama.e

ajax Oct 12, 2009 2:13 pm


Originally Posted by browserden (Post 12610578)
Still good to know that guy in Leeds has career aspirations to work for them :rolleyes:

Hey, at least the guy in Leeds has career aspirations. :D

The Attenborough programme on right now (after Panorama) is far better IMHO.

EMA ON BA Oct 12, 2009 2:18 pm


Originally Posted by Roger (Post 12610627)
[Not in the programme] Visa Electron cards are used to pay for an astonishing proportion of FR tickets - 35+%? perhaps more. [In the programme] Visa Electron cards are not issued here. :confused: Wrong, Mr White. What is this Visa Electron card in my pocket? The young passenger mentioned his, from Barclays IIRC.

Etc etc etc.

The programme is at www.bbc.co.uk/panorama.e

I think they actually said Visa Electron Debt cards were issued in the UK but not Visa Electron Credit Cards - didn't even know they existed!

Surely they missed a trick by not focussing on Ryanair's handling of irrops?

ian001 Oct 12, 2009 2:23 pm

A pretty pointless programme, didn't tell us anything we didn't know already.

limabean767 Oct 12, 2009 2:27 pm


Originally Posted by Kgmm77 (Post 12610528)
they tried to dig up dirt, didn't get anywhere enough material but decided to run with it anyway.

Think that about sums it up! Typical of Panorama/Dispatchers type program. If Ryanair pilots were not given enough time to do flight planning (even though this is in reality a dispatchers job?) then FR planes would be falling out the sky left, right and centre surley :confused:

I'm also still about confused, about all these so called *hidden* charges Ryanair puts on people. I find there website to be quite detailed in all the charges and in no way tried to hide them. I made some dummy booking, I put in some random days in November (11/12th) and a return to Madrid.

A comparison is difficult because FR use STN wheras BA use LHR, but Ryanair was £45 (of which £10 was paying with my Mastercard) and BA was £131.50 (of which £4.50 was mastercard fee). So an £86.50 fare difference. Now I don't know about you, but I only fly with hand luggage usually, i always check in online. Now BA have moved to giving out bird food on board...

Also, Visa electron cards, in the UK at least are usually issued by a number of banks (e.g. I have a halifax one just for buying Ryanair and easyJet tickets).

I for one find it best to use whatever airline takes you to where you want to go! If I want to go London to Paris, i'll use BA to take me to CDG and not Ryanair who take me to Beauvais! If I want to go to Madrid from the UK i take a direct flight, not 3 stops via Germany just to use LH.

(Prepares to be flamed :cool:)

Roger Oct 12, 2009 2:36 pm


Originally Posted by EMA ON BA (Post 12610712)
I think they actually said Visa Electron Debt cards were issued in the UK but not Visa Electron Credit Cards - didn't even know they existed!

They don't. Just another example of the BBC's inadequate knowledge and poor reporting. And I defer to your better hearing. :)

Dave Noble Oct 12, 2009 2:36 pm


Originally Posted by ajax (Post 12610541)
Loved the quote from O'Leary at the end:

"64 million people flew Ryanair last year - which is more than watch Panorama or who watch the BBC."

With a population of 61 million. Would mean that a v high percentage of all the people in the UK plus a lot of tourists flew on FR

Dave

ajax Oct 12, 2009 2:39 pm


Originally Posted by Dave Noble (Post 12611000)
With a population of 61 million. Would mean that a v high percentage of all the people in the UK plus a lot of tourists flew on FR

Dave

Or perhaps a high proportion of those people who flew Ryanair did so more than once...?

browserden Oct 12, 2009 2:40 pm


Originally Posted by limabean767 (Post 12610857)
If I want to go to Madrid from the UK i take a direct flight, not 3 stops via Germany just to use LH.

What? What??? Get off flyertalk now! :D

Jumbodriver Oct 12, 2009 2:40 pm


If Ryanair pilots were not given enough time to do flight planning (even though this is in reality a dispatchers job?)
Nothing to do with dispatchers in Europe, thats a US thing.

45 mins is nothing like enough time for a thorough briefing for a multi sector day.

cornishsimon Oct 12, 2009 2:40 pm


Originally Posted by Prospero (Post 12610577)
Three threads merged into one and a run of the feather duster. That'll be £1 please ;) :)

Surely you are under valuing your time here!!

in true ryanscare fassion it should be at least 50quid for your 5 mins work involving a few key strokes! !!

crystal_cad Oct 12, 2009 2:40 pm

I read all the correspondance between Ryanair and Panorama last night. It gave me little appetite to watch the show and from what you guys say that was the right decision;)

I actually felt sorry for MOL having to defend himself against continuous Qs from the production team. I have a choice to fly Ryanair - unfortunately I don't have a choice on whether to buy on a tv license if I want to own a television set and would prefer to see my money spent more wisely by the BBC.

browserden Oct 12, 2009 2:42 pm


Originally Posted by Roger (Post 12610995)
They don't. Just another example of the BBC's inadequate knowledge and poor reporting. And I defer to your better hearing. :)

Can anyone recommend a good mileage earning Maestro credit card?

Roger Oct 12, 2009 2:46 pm


Originally Posted by crystal_cad (Post 12611056)
I have a choice to fly Ryanair - unfortunately I don't have a choice on whether to buy on a tv license if I want to own a television set and would prefer to see my money spent more wisely by the BBC.

Good point.

They booked FR - using the license payers' money. Where did they go? The biggest FR airports like DUB? Any of the other regular aiports used by FR? No, Stockholm-Vasteras. Why? Presumably to get in the dig about the aiport being a long way away. OK. Then they took the bus to the city? No. The train? No.

They hired a car! Oh well, it's on expenses, paid for by you and me. :rolleyes: I'm pretty sure that if I went to Vasteras on a low price airline, I'd be taking the bus. @:-)

browserden Oct 12, 2009 2:47 pm


Originally Posted by Roger (Post 12610995)
They don't. Just another example of the BBC's inadequate knowledge and poor reporting. And I defer to your better hearing. :)

Can anyone recommend a good mileage earning Maestro credit card?

NEW: Ryanair now accepts American Express debit cards absolutely free.


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