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Can't get Uber to LHR Terminal 5

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Old Nov 27, 2023, 1:46 am
  #1  
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Join Date: Jan 2017
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Can't get Uber to LHR Terminal 5

Hi all,

I'm flying to Austin today and tried this morning to get my usual Uber to T5 this morning. I was surprised when the app asked me to confirm the airline I was flying with (I thought T5 was now back to exclusively BA?). I was more surprised when untold amounts of pressing / restarting / anything wouldn't get me past that screen... In the end I had to use my wife's phone which didn't ask me for the airline to get the cab.

Anyone else experienced? Any work arounds?

Only loosely BA related I know but hopefully allowed!

FM
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Old Nov 27, 2023, 1:50 am
  #2  
 
Join Date: Oct 2015
Location: Vale of Glamorgan
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So you did get an Uber to T5?

(My point being that this appears to be a query about a bug in the Uber app on your phone rather than anything BA- or airline-related.)
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Misco60 is offline  
Old Nov 28, 2023, 5:34 pm
  #3  
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Join Date: Oct 1999
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Originally Posted by flyingmonkie
Hi all,

I'm flying to Austin today and tried this morning to get my usual Uber to T5 this morning. I was surprised when the app asked me to confirm the airline I was flying with (I thought T5 was now back to exclusively BA?). I was more surprised when untold amounts of pressing / restarting / anything wouldn't get me past that screen... In the end I had to use my wife's phone which didn't ask me for the airline to get the cab.

Anyone else experienced? Any work arounds?

Only loosely BA related I know but hopefully allowed!

FM
IB also uses T5.
jerry a. laska is offline  
Old Nov 28, 2023, 7:52 pm
  #4  
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Would be helpful if the title added the affected airport.
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Old Nov 30, 2023, 2:04 pm
  #5  
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Originally Posted by Eastbay1K
Would be helpful if the title added the affected airport.
Apologies, this was moved from the BA forum.
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