Lyft definition of "upfront pricing"

Old Sep 20, 22, 7:03 pm
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Originally Posted by ikwia
Well, the answer to your question is that [submitting a complaint to the AG] takes about 15 minutes, which I've now done, inspired by your post. I will post back if anything happens.
Today I received a form letter from the AG, basically saying that they aren't taking any action but that if it develops into a pattern of reports from other consumers then they may be in touch for additional details. This is about as I expected. I suppose it's a nice touch that they sent a letter.
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Old Dec 23, 22, 2:02 am
Join Date: Jun 2012
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Well, looks like I'm contacting the AG too. Lyft has gotten pretty bad about being outright dishonest.

I chose and paid a fee for an Express pickup which would have saved me a few minutes, but the driver spent the entire pickup time not moving (I'm not convinced that the driver did this, but rather the Lyft app simply matched me with a driver that was further away and lied about the driver's position) and I was picked up way later than a regular Lyft ride would have taken. I contacted them and they responded with form letters twice about how they reviewed my ride and that I was charged what they showed me up front and that there was nothing wrong. Then, after the second response, I received no further responses to my emails.

Lyft isn't even trying to hide their dishonesty these days.
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