Drivers can now see who tips within the app?
Feb 24, 2020, 3:03 pm
#1
Original Poster
Join Date: Mar 2012
Location: PHL
Programs: AA ExP, Marriott Amb, National EAE, Hilton Diamond, SPG Plat (RIP), US CP (RIP)
Posts: 2,379
Drivers can now see who tips within the app?
I had two drivers today who texted “<Driver name> thanked you for your tip”
Both times it was right after trip ended and before the credit card processed the tip. I had input a tip amount along with a rating before I got out of the car.
Wonder if this is automatic whenever a rider selects a tip (ie positive reinforcement from Uber itself), or if the driver can see I left a tip and if so how much. Can’t tell if the messages are auto generated or I oddly had 2/2 decide to text me today? And if they see a tip was left whether this was before or after they rated me? Never received a similar text previously, even from my regular drivers.
Both times it was right after trip ended and before the credit card processed the tip. I had input a tip amount along with a rating before I got out of the car.
Wonder if this is automatic whenever a rider selects a tip (ie positive reinforcement from Uber itself), or if the driver can see I left a tip and if so how much. Can’t tell if the messages are auto generated or I oddly had 2/2 decide to text me today? And if they see a tip was left whether this was before or after they rated me? Never received a similar text previously, even from my regular drivers.
Feb 24, 2020, 5:11 pm
#2
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,608
Drivers always now which trips generate a tip, as we receive a notification from UBER, as well as there is a notation on drivers log as well. However, a few months ago or so, UBER did something new by adding a link to the tip notification that a driver receives, that allows driver to thank the rider.
The next big step that UBER will do is to provide a link to your thank you notification that allows you say YOU ARE WELCOME. LOL
By all means, thanks for tipping, as a driver myself it is very kind of you.
The next big step that UBER will do is to provide a link to your thank you notification that allows you say YOU ARE WELCOME. LOL
By all means, thanks for tipping, as a driver myself it is very kind of you.
Last edited by arollins; Feb 24, 2020 at 7:00 pm
Mar 6, 2020, 5:45 am
#3
Join Date: Nov 2019
Location: ATL
Programs: Delta, AA, Marriott Lifetime Titanium, HH, Avis PP
Posts: 2
That is interesting because Uber tells me that the drivers do not know who tips or the ratings given. I always tip and found that some drivers expect it even though it is not required. I learned to tell the driver at end of trip and even offer to show on app that I gave them good rating and the tip amount. I have found that this improves the rating they leave you.
I know Uber tries to protect the rating you leave them and I understand the reason since the driver can come back to you for a bad rating. It should be allowed for the rider to see the driver rating left for you because the possibility of getting the driver again is slim to none.
I know Uber tries to protect the rating you leave them and I understand the reason since the driver can come back to you for a bad rating. It should be allowed for the rider to see the driver rating left for you because the possibility of getting the driver again is slim to none.
Mar 7, 2020, 10:38 am
#4
Join Date: May 2016
Posts: 5
That is interesting because Uber tells me that the drivers do not know who tips or the ratings given. I always tip and found that some drivers expect it even though it is not required. I learned to tell the driver at end of trip and even offer to show on app that I gave them good rating and the tip amount. I have found that this improves the rating they leave you.
I know Uber tries to protect the rating you leave them and I understand the reason since the driver can come back to you for a bad rating. It should be allowed for the rider to see the driver rating left for you because the possibility of getting the driver again is slim to none.
I know Uber tries to protect the rating you leave them and I understand the reason since the driver can come back to you for a bad rating. It should be allowed for the rider to see the driver rating left for you because the possibility of getting the driver again is slim to none.
Mar 12, 2020, 9:43 pm
#7
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,608
As an FYI, if I where to get a nickel everytime I hear " I'll tip you in the app" I'll be a millionaire.
Mar 17, 2020, 7:52 pm
#8
FlyerTalk Evangelist
Join Date: Sep 2006
Location: Toledo, OH
Programs: Delta DM & MM, Hilton DM, Marriott gold, Hyatt Globalist, Alaska 75K, Wyndham Diamond,
Posts: 15,399
This is the sequence of events, once ride is finished, driver has to swipe to indicate end of ride and MUST rate IMMEDIATELY, in order to continue on the platform and get other riders. This will occur way before any tip notification appears for the driver, thus, we are not allowed to downgrade a rate.
As an FYI, if I where to get a nickel everytime I hear " I'll tip you in the app" I'll be a millionaire.
As an FYI, if I where to get a nickel everytime I hear " I'll tip you in the app" I'll be a millionaire.
Mar 17, 2020, 8:21 pm
#9
Join Date: Aug 2008
Location: South Park, Metropolis
Programs: AA LT PLT 3MM, Hilton/Marriott/SPG/Club Carlson GLD, IHG PLT
Posts: 4,608
That's why I always tip the driver in cash and have it out for them to see right as they are pulling up to end the right. I know someone that drives for Uber and said when someone tells him they are going to tip in the app more often than not they never do. I want to make sure my rating remains high and also make sure the driver isn't 1099'd on the tip and that I"m sure he is getting it and Uber doesn't mess up.
Mar 18, 2020, 10:09 am
#10
Join Date: Jul 2002
Posts: 3,642
That's why I always tip the driver in cash and have it out for them to see right as they are pulling up to end the right. I know someone that drives for Uber and said when someone tells him they are going to tip in the app more often than not they never do. I want to make sure my rating remains high and also make sure the driver isn't 1099'd on the tip and that I"m sure he is getting it and Uber doesn't mess up.