"Fast Match" at Portland ( PDX)

Old Nov 6, 19, 10:31 pm
  #1  
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Join Date: Nov 2013
Location: PHX, SEA
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"Fast Match" at Portland ( PDX)

I haven't experienced it, but I read about the way PDX is handling Lyft (probably Uber) like a taxi rank. What are users' thoughts?
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Old Nov 10, 19, 10:31 pm
  #2  
 
Join Date: Aug 2016
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It works great. I just returned from a trip to Portland and had a wonderful experience with it. Both Uber and Lyft have lines that are staffed by personnel (with ropes along the lines to keep things orderly). Just get into a line (or you could even switch if one looks faster) and then when you get to the front, walk up to the next available car and give the driver your code. The process was so much easier and faster than anything I have seen at other airports (which really can make the Uber/Lyft experience miserable at pick up at least).

Also, from what the driver told me, it was much better on their end too. The drivers are kept in a holding area near the airport, which has a coffee shop, restrooms, etc. When a plane lands, they release about 30 of them to come right over. So, there's not much of a wait for either party.
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Old Nov 13, 19, 8:32 am
  #3  
 
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How do you verify the car & driver are legit before getting in the vehicle? Been drilled into us to verify license plate, confirm driver against photo, etc.

Do you open the pax door, tell the driver your code (or I guess driver steps out to help with luggage)? Then wait for the car to be assigned after the driver enters your code? Then have driver wait to open trunk so you can confirm license plate? Seems awfully complicated and/or less safe than traditional pick up process.

Have had a couple of times drivers show up in cars with different license plates, different make/model of vehicle or looking very different from their photo. So guess I see this approach as creating higher liabilities for Uber & Lyft.
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