Given 1 star or no reason?

Old Apr 13, 18, 3:06 pm
  #1  
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Join Date: Apr 2018
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Unhappy Given 1 star or no reason?

Hey, so i have recently started using uber and with 6 rides I had gotten all 5 stars. Then a week ago I had a ride. I entered the car and greeted the driver, both of us were rather silent throughout the ride, once we arrived I said thank you and have a nice day. I then also tipped the driver and gave him a compliment through the app, rated the ride 5 stars. My rating has now dropped from 5 stars to 4.43, meaning he had rated me a 1 star. That is a rating way below the average and from what I heard from many drivers I will have difficulty being accepted for a ride with a low rating like that. It will take me tons of rides with a 5 star rating to get anywhere close to an average rating again. My question is, is there anything i can do about this? is there something i did wrong during the ride that im too stupid to realize?
Kettles is offline  
Old Apr 13, 18, 4:27 pm
  #2  
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Probably nothing you can do, and probably not worth worrying about. I highly doubt you are going to have difficulty finding drivers to pick you up with a 4.43 rating. Much ado about nothing. Go on with your life and things will turn out just fine.
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Old Apr 14, 18, 9:39 am
  #3  
 
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Originally Posted by Kettles View Post
...It will take me tons of rides with a 5 star rating to get anywhere close to an average rating again. My question is, is there anything i can do about this? is there something i did wrong during the ride that im too stupid to realize?
If I were a conspiracy theorist, I'd think that might just be the motivation...

My rating dropped abruptly after a incident-free ride which indicated to me a 1-star review. Either the driver made a mistake or was wacko, or Uber is playing games with our psyches.
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Old Apr 14, 18, 12:49 pm
  #4  
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OP doesn't say where this happened nor does his profile provide a location.

In major cities, this is a non-issue. The 1* means that you won't be matched with that driver again. In NYC it means that you may wait an average of 1/100th of a second more for a car. That's about it.

If you obsess about what these ratings mean, you are succumbing to sophisticated marketing. Forget it.
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Old Apr 15, 18, 10:38 am
  #5  
 
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I might recal wrong, but isnít the star rating always 5 for the first five rides? Meaning that you could have been getting a lower score, but the app didnít reflect that until you took your sixth ride.
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