Enterprise asked me where I worked

Old Jun 23, 19, 12:53 pm
  #1  
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Enterprise asked me where I worked

When I was picking up my rental vehicle Enterprise asked me where do you work and demanded to know an answer. Is this standard policy? They said this is asked of everyone. Seems highly invasive. Frankly it isnít there business where I work, and what if I was unemployed, retired, etc. Woudl they refuse to rent me a car???
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Old Jun 23, 19, 1:08 pm
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Originally Posted by cfabar1 View Post
When I was picking up my rental vehicle Enterprise asked me where do you work and demanded to know an answer. Is this standard policy? They said this is asked of everyone. Seems highly invasive. Frankly it isnít there business where I work, and what if I was unemployed, retired, etc. Woudl they refuse to rent me a car???
They're entrusting you with a $15,000+ asset, and they likely want to be able to find you if you abscond with the car. Do you have an Enterprise (or National) frequent-renter number? Using it might or might not affect the questions you'll be asked.

Of course, if you don't like any company's business practices, you are free to take your business to the competition.

I've been retired for a number of years, and have rented from Enterprise a number of times in retirement. I don't recall if I've ever been asked about my employment, but I've never been denied a rental because of being retired.
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Old Jun 23, 19, 1:11 pm
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What rate code were you using on the rental? Iíve been asked the question when they are confirming rate eligibility.
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Old Jun 23, 19, 3:02 pm
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It's 100% voluntary whether you answer. If you don't, just be sure you have alternate transportation lined up.
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