Thanks for the heads up. Didn't notice it in there.

where did you get the rate?

The rate was $85 on radisson.com and $75 on Travelocity and hotels.com

Is there a way to contact the BRG staff? They haven't processed my claims at all! Nothing but silence from them!

Unlike any other chain that I am aware of, the Radisson BRG does not have any time limit within which they are required to get back to you.

In addition, unlike any other chain that I am aware of, the Radisson BRG actually states that there is a $25 non-refundable fee once they have matched your BRG claim, although some have noted that the new reservation e-mail with their new rate that they have received from Radisson still states that a free cancelation does occur. YMMV.

Finally, some have posted elsewhere, that they have heard/read that a Radisson BRG rate is not valid for earning the bonus points that are given during the current promotion, as well, I guess, regular earned points and stay credit.

I do believe that the last time this promotion was aired, BRG claims did earn points and thus the bonus points, as well. But as I recall, there was no $25 cancel fee associated with matching a BRG when this promotion was last aired -- so, its anybody's guess whether such BRG claims actually incur a $25 cancel fee, as well as whether such new rate claims actually earn standard points from a stay, as well as the bonus points from this current promotion.

YMMV - Caveat Emptor!

How long did it take for your stay/points to post to your CC account. I did a BRG stay at Dublin Airport Radisson on 5/20 to get in on this recent promo. Three days later I see the stay is coming up in my history of recent stays on my CC account. However - no points have posted...

Anyone stay at a Radisson from this new promo and get their stay + 50k bonus points posted already?

I am hoping to use my bonus points next week - is that too optimistic that it will post that fast?

Thanks!

RATES W/ BREAKFAST:
Also, I'm getting rates with breakfast compared to rates with breakfast approved (twice).

NO NEED TO FAX:
You do not need to fax the form for Park Inn Europe - you can scan and email it to: [email protected] . I got a response within 6 hours via email - CS center is in Dublin.

Radisson BRG TIP - YMMV (greatly)

Pricing *can be* inconsistent when adding 2 adults and 1 child to the reservation (non-USA hotels only). Technically, if 3 people are allowed in a room - then a small child can stay at no additional charge. Radisson website seems to tack on an additional 5 or 10 Euro for the child at *some* properties.

I have been using Expedia.ie as my comparison website since it is in Euro and also in English. Expedia does not add the additional fee for the small child. Hence an instant BRG opportunity. Has been approved twice for me in the past couple days.

call corporate customer care. I recently had a claim which took > 1 week to finally process (intl. site and they had to find someone to translate it). In the end it usually works out with Radisson, it's a pretty good claim system.

My BRG request was processed within 48 hrs. Also a CC phone rep confirmed that it would count for the 50k promo.^

I just wish there were more Radisson Blu's in the US to spend my points.

BRG denied
 

My BRG claim was - after five days - denied with some extremely silly excuse.

The room on the 3rd party website was "double room for single use" versus "double room" on the Park Inn website. Both rooms for one person only. The very same rooms but no approval :td:

I have a few questions I didn't see answered in the thread:

1. The question was asked about editing the comments they put in -- has anyone done this and not receive any issues?

2. After you received the confirmation email what rate was shown for the reservation on your account page: old rate, new BRG rate, no rate

3. How long did it take for the new rate to be charged to your card after you received the confirmation email?

Thanks!

1. I did not edit the comments they put in. Why would anyone want to do that.

2. The rate summary showed 0.00 and the new BRG rate was mentioned under special requests.

3. The new rate was not charged to my card. It seems you can still cancel the room without any penalty even after getting the BRG approved.

In case you want to put in a room upgrade type.

If the rate showed $0.00 and your card was not charged how did the hotel know to charge you?

The hotel charges you the BRG amount after your stay. You still have the option of cancelling the entire stay without penalty upto 6 PM on the day of the stay.

Did a BRG with the radisson dubrovnik for a junior suite . Got approved total costs less than half price. I'm checking in under my
Wife's account for the big free night promo.
I'm a bit worried because they changed my room type to standard room on the reservation , but costs is 0.00€