Radisson Rewards launched
Apr 14, 2018, 3:22 am
#31
Join Date: Sep 2004
Location: In a plane over Europe; I mean in the back of a plane over Europe !!!
Programs: HHonors, Scandic, Priority Club, Marriott, AF/KL FB, BAEC, AB TB, LH M&M
Posts: 860
I had similar problem, never received my new password. I used the chat functionality and I was told the mail can be sent only to yahoo or gmail accounts. A bit of nonsense but I gave it a try and I got the reset password.
Give it a try
Give it a try
Apr 15, 2018, 1:27 pm
#32
Join Date: Apr 2010
Posts: 1,546
Now you can see the official links from US Bank with 40K bonus.
https://www.usbank.com/credit-cards/...edit-card.html
https://www.usbank.com/small-busines...ness-visa.html
https://www.usbank.com/credit-cards/...edit-card.html
https://www.usbank.com/small-busines...ness-visa.html
Apr 17, 2018, 1:41 am
#33
Join Date: Feb 2013
Location: SFO, MNL, SIN, HAM
Programs: UA GS, SQ PPS, IHG Plat Amb, Marriot Gold, Hilton Gold, Club Carlson Gold, Accor Plat
Posts: 488
The upgrade language for Radisson Rewards reads:
This is similar, if not the same, as the old Club Carlson language. But as Gold I've experienced a 100% rate of being upgraded to a Business Class room at Radisson Blu properties. For some reason I had convinced myself that it was explicitly written somewhere that at Blu properties a Business Class upgrade was guaranteed (subject to availability). Did I completely imagine that? Has anything changed?
This is similar, if not the same, as the old Club Carlson language. But as Gold I've experienced a 100% rate of being upgraded to a Business Class room at Radisson Blu properties. For some reason I had convinced myself that it was explicitly written somewhere that at Blu properties a Business Class upgrade was guaranteed (subject to availability). Did I completely imagine that? Has anything changed?
So, I'd call this a devaluation of Gold benefits..
I think small programs like RadRewards have to do a lot more to attract guests to their loyalty program - or it makes more sense to just book through OTA and give up on their elite program...upgrades, free breakfast, lounge access are the biggies for me...
Apr 19, 2018, 11:31 am
#34
Original Poster
Join Date: Apr 2010
Location: VIE
Programs: SAS EBS / *A Silver, Hilton Diamond, Radisson VIP, IHG Platinum Ambassador
Posts: 3,778
Actually there was a differentiation (at least in 2017) - Silvers/Golds should get preferred view, recently renovated room, etc. (i.e. not a real upgrade, just better room in the category they booked), while Concierge members should get the best available room (up to standard suites). In practice, Silvers/Golds still sometimes got real upgrades - remarkably, I once got huge executive suite at RB Wroclaw when I was just a silver. As gold, I get real upgrade approximately 50% of times (some of them quite good) but sometimes it's nothing.
Apr 20, 2018, 5:11 pm
#35
Join Date: Sep 2007
Location: London UK
Programs: BAEC Silver,, Oman Air Gold
Posts: 747
I was staying over 30 nights previously and have been Concierge for years. But even as Concierge I only got one upgrade out of three previous stays at this hotel so my chances as Gold are slim I reckon.
Now I’ve soft landed to Gold have burned my points and have only this stay next week and one further stay in a Park Plaza in Bangkok in December. RR really need to make the programme more attractive and for me that would need to include reinstating the 2for1 and 4for2 stays. That was the programme’s USP and main benefit. Now I choose my hotel on cost and location whereas before I would default almost automatically to a Club Carlson hotel.
And the quarterly promotions don’t really cut the mustard either in my opinion.
Apr 21, 2018, 11:20 am
#36
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
This is spot on. Next week I am taking my bf on a surprise quick trip to Rome. I managed to get a Business Class room with breakfast at the Radisson Blu Es for £149 on booking.com whereas on the RR website for The Radisson Blu Es in Rome it was offering me a standard room without breakfast for £169 (!). It was silly to even consider using the RR website to book just for a thousand or so goldpoints.
I was staying over 30 nights previously and have been Concierge for years. But even as Concierge I only got one upgrade out of three previous stays at this hotel so my chances as Gold are slim I reckon.
Now I’ve soft landed to Gold have burned my points and have only this stay next week and one further stay in a Park Plaza in Bangkok in December. RR really need to make the programme more attractive and for me that would need to include reinstating the 2for1 and 4for2 stays. That was the programme’s USP and main benefit. Now I choose my hotel on cost and location whereas before I would default almost automatically to a Club Carlson hotel.
And the quarterly promotions don’t really cut the mustard either in my opinion.
Apr 22, 2018, 11:38 am
#37
Join Date: Sep 2007
Location: London UK
Programs: BAEC Silver,, Oman Air Gold
Posts: 747
May 1, 2018, 10:05 am
#38
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
This is news to me, checked in at my usual CI&S. I was given a suite upgrade (this happens almost 100% of the time at this property) and I was asked if I wanted my gift bag (Water, chips or granola ar) or 1,000 welcome points. I took the points.
Is this something new for the Radisson Rewards (like Marriott)? I would rather get points than just bottled water and Doritos.
Is this something new for the Radisson Rewards (like Marriott)? I would rather get points than just bottled water and Doritos.
May 1, 2018, 10:08 am
#39
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA EP; WN CP;UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,938
This is news to me, checked in at my usual CI&S. I was given a suite upgrade (this happens almost 100% of the time at this property) and I was asked if I wanted my gift bag (Water, chips or granola ar) or 1,000 welcome points. I took the points.
Is this something new for the Radisson Rewards (like Marriott)? Or just a new benefit from the property?
I would rather get points than just bottled water and Doritos.
Is this something new for the Radisson Rewards (like Marriott)? Or just a new benefit from the property?
I would rather get points than just bottled water and Doritos.
May 4, 2018, 12:46 am
#40
Join Date: Nov 2013
Location: HEL
Programs: AY, SK, TK
Posts: 7,602
I quit RR already before it became RR and I am now some kind of soft-landed Silver with orphane points and no stays in last 13 months. I really hope a once good program makes a come-back after they realize how much they have lost in the recent changes going downhill
May 5, 2019, 7:51 am
#41
Join Date: Jan 2011
Posts: 25
I've had the Club Carlson card (including the signup bonus) for 4 years or so and slowly gaining the anniversary points up until using much of the points last year on a Scandinavia vacation. The various Norwegian Rad Blu hotels were very good, with breakfasts included as just upgrades as some of the best buffet breakfasts we've ever had. The Radisson Blu in Trondheim included an excellent upgraded room with the best smoked salmon I've ever had in any breakfast. I'd thought Gold included breakfast, but looks like in actuality not - just a property thing.
Breakfast is the 2nd most important thing for me behind sleep quality for hotels.
Very recently I stayed in a Radisson at Colorado Springs for work, and while the breakfast couldn't hold a candle to the European ones, it was better than average for US hotel breakfasts.
Breakfast is the 2nd most important thing for me behind sleep quality for hotels.
Very recently I stayed in a Radisson at Colorado Springs for work, and while the breakfast couldn't hold a candle to the European ones, it was better than average for US hotel breakfasts.
May 6, 2019, 6:19 am
#42
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
Programs: UA 1K, Bonvoy LTTE, HH Dia, HY Expl
Posts: 4,657
@pc95....glad to hear you had such good experiences in Scandinavia with Radisson. In general they seem to be the best hotel chain in that area of the world. As for your stay in the US....well....Radisson isn't exactly known for it's quality properties here other than a small handful of better Radisson branded properties and the new/better CI&S that serve the mid-scale/budget segment.
May 6, 2019, 1:53 pm
#43
Join Date: May 2014
Location: Great Britain
Programs: Air: QR Silver. BA Silver Emirates, Hotels: CC Gold, IHG Spire AMB, Hilton Diamond.
Posts: 1,488
Radisson really need to take a look at their pricing vs third party sites. They should be offering their own products at a lower cost than third parties can ! This is the biggest issue really. We are disinsentivized to go direct to Radisson !!
The 2-4-1 was a HUGE loss to me. It would be great if it were to come back as a promo now and then.
I feel that a hat-tip to the Gold's would have been nice, offering perhaps free continental breakfast or a guaranteed decent discount on breakfast.
The 2-4-1 was a HUGE loss to me. It would be great if it were to come back as a promo now and then.
I feel that a hat-tip to the Gold's would have been nice, offering perhaps free continental breakfast or a guaranteed decent discount on breakfast.
May 13, 2019, 1:16 pm
#44
In Memoriam, FlyerTalk Evangelist
Join Date: Jul 2002
Location: Durham, NC (RDU/GSO/CLT)
Programs: AA EXP/MM, DL GM, UA Platinum, HH DIA, Hyatt Explorist, IHG Platinum, Marriott Titanium, Hertz PC
Posts: 33,857
@pc95....glad to hear you had such good experiences in Scandinavia with Radisson. In general they seem to be the best hotel chain in that area of the world. As for your stay in the US....well....Radisson isn't exactly known for it's quality properties here other than a small handful of better Radisson branded properties and the new/better CI&S that serve the mid-scale/budget segment.