Retention offer on the US Bank card?
Jan 14, 2017, 1:29 pm
#1
Original Poster
Join Date: Mar 2016
Posts: 12
Retention offer on the US Bank card?
My $75 annual fee is due in a few weeks on the US Bank Club Carlson Visa. I'm debating whether or not to cancel. I haven't had much use for this card after they got rid of the free night with every booking. I only kept it another year for the e-cert retention offer. Any stories of current retention offers?
Jan 14, 2017, 11:04 pm
#2
Join Date: Sep 2006
Location: SFO
Programs: BA Avios, UA MP, AA, Choice, Club Carlson
Posts: 1,096
Guess I was wondering the same but then again the 40,000 point anniversary points make it worth it to keep it for me even without the retention. I don't think US Bank is known for their spectacular retention offers though.
Feb 9, 2017, 2:48 am
#6
Join Date: Feb 2011
Location: Chicagoland
Posts: 368
Apr 15, 2017, 11:03 am
#7
Join Date: Aug 2013
Posts: 49
Called the number on the back of card, asked for retention. He said there was no retention department, but transferred me to a supervisor. The supervisor was able to offer me an additional 7,500 points for keeping the card (on top of the normal 40,000 renewal bonus). Accepted the offer since I use CC for impromptu trips. I have very minimal spend on the card, and a couple stays each year.
May 18, 2017, 8:46 am
#8
Join Date: Dec 2012
Location: Constantly on the move
Posts: 44
I called CS. I was able to get an extra 2,500 points. They call them satisfaction points. I have to use the card one to prove my satisfaction to get them. So, it is not necessarily connected to the renewal (?) though my call was to get a retention.
Dec 21, 2017, 3:17 pm
#11
Join Date: Oct 2006
Location: Long Beach, CA
Programs: AA PLTPRO, HH Diamond, IHG Plat, Marriott Plat, Hyatt Globalist
Posts: 3,559
Same here - they said the only way to waive the Annual Fee was to cancel the card. Umm...sure. After the dilution of benefits, I stopped using the card. I actually resuscitated it a bit recently when I thought I was going to be traveling through Scandinavia next year, where my usual Hilton/IHG options are pretty weak. Given that I'm not doing that trip anymore, I didn't hesitate to give up this card.
Dec 24, 2017, 4:48 pm
#12
Join Date: Feb 2011
Posts: 696
Try send the secured message instead. DP: Club Carlson Credit Card Retention Offer
Jan 4, 2018, 3:05 pm
#13
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
I called CS in early Dec. after my $75 AF posted. The rep entered my request for a waiver of AF into the computer, which said YES instantly 
. I had spent about $10,500 in the past year.
. I had spent about $10,500 in the past year.
Jan 7, 2018, 5:47 pm
#14
Join Date: Aug 2008
Location: PDX
Programs: DL, UA, AA, BA, AS, SPG, MR, IHG, PC
Posts: 862
Jan 7, 2018, 7:50 pm
#15
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
My status renewal for 2018 has been confirmed. My 40K renewal points are due on when my statement closes in early February, so I shall see. True, they are worth >> $75.