Can you threaten to cancel your Club Carlson card to get bonus points after last year
May 1, 2016, 6:25 pm
#1
Original Poster
Join Date: Dec 2010
Posts: 1,860
Can you threaten to cancel your Club Carlson card to get bonus points after last year
Last year I remember the terms and conditions of the Club Carlson card changed significantly.
I also remember there being some sort of option for current cardholders to receive something in return for them reducing their benefits.
Does anyone recall what they were giving out, to soften the blow?
Does anyone know if we can still call and complain? I just remembered about this loss of benefit...
I also remember there being some sort of option for current cardholders to receive something in return for them reducing their benefits.
Does anyone recall what they were giving out, to soften the blow?
Does anyone know if we can still call and complain? I just remembered about this loss of benefit...
May 3, 2016, 10:22 am
#2
Join Date: Jul 2006
Location: DCA
Programs: AA Gold, HH Diamond, UA Silver
Posts: 1,366
Those who called initially received 2,000 points as compensation. Within a few weeks that was raised to 7,500 points. I believe many people got their annual fees waived or refunded for one year as well.
I think it is very unlikely that they would give you any sort of benefit at this point, as US Bank will probably think the loss in benefits didn't bother you very much if you've waited this long to complain.
I think it is very unlikely that they would give you any sort of benefit at this point, as US Bank will probably think the loss in benefits didn't bother you very much if you've waited this long to complain.
May 9, 2016, 4:01 pm
#3
Join Date: Dec 2004
Location: New York, Paris
Programs: AA ExPlat 4MM, AA Life Plat, Lufthansa FT, Delta Basic
Posts: 1,593
I have to assume you mean the Visa card, as there is no need ever to cancel a program membership card. One just stops using it.
I have simply canceled the Visa card today when I received the yearly fee charge. This card has become one of the least competitive, with Foreign Transaction Fees and not a single redeeming factor.
The agent offered me "as a promotional opportunity" (??!) a yearly interest rate of 16.something % on balances. I had no idea that my prevailing rate might be higher (and I strongly doubt it...), something totally unimportant as I have never carried a balance with them and carry no balance ever on any card with a double-digit rate.
Complete ineptitude at its best.
I have simply canceled the Visa card today when I received the yearly fee charge. This card has become one of the least competitive, with Foreign Transaction Fees and not a single redeeming factor.
The agent offered me "as a promotional opportunity" (??!) a yearly interest rate of 16.something % on balances. I had no idea that my prevailing rate might be higher (and I strongly doubt it...), something totally unimportant as I have never carried a balance with them and carry no balance ever on any card with a double-digit rate.
Complete ineptitude at its best.
Last edited by Cofyknsult; May 9, 2016 at 4:06 pm