Ticketing question
#1
Original Poster
Join Date: Dec 2001
Location: Zurich
Programs: M&M FTL, HHonors Diamond, Langham Elite, SPG Corporate Preferred
Posts: 470
Ticketing question
This is probably a stupid question, but can anybody tell me a bit about the refunding policy for unused C or F tickets ?
It's clear that if I bought a ticket and didn't go to the airport, I could get it refunded. But when ? Can I request the refund only before the flight or let's say 3 days after the flight ?
What if I check in for the flight but end up not getting on the plane ?
Can I check in for 2 different flights at the same airport, board one flight and get the other ticket refunded ?
It's clear that if I bought a ticket and didn't go to the airport, I could get it refunded. But when ? Can I request the refund only before the flight or let's say 3 days after the flight ?
What if I check in for the flight but end up not getting on the plane ?
Can I check in for 2 different flights at the same airport, board one flight and get the other ticket refunded ?
#2
Join Date: Dec 2001
Location: Paris, France
Posts: 535
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by huegli:
This is probably a stupid question, but can anybody tell me a bit about the refunding policy for unused C or F tickets?</font>
This is probably a stupid question, but can anybody tell me a bit about the refunding policy for unused C or F tickets?</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">If I bought a C or F ticket and didn't go to the airport, I could get it refunded. But when?</font>
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">What if I check in for the flight but end up not getting on the plane?</font>
In August 2001 I boarded a KL flight at AMS. I had only hand luggage. The gate agent took my boarding pass and I entered the tube leading to the plane. While boarding I checked my voice mail. My meeting was postponed. I did not enter the plane and returned to the gate. At the boarding counter I explained the situation. The gate agent took my boarding pass and returned my flight coupon. At the KL ticket desk in the AMS departures hall I asked for an MCO. No problem, I could even get my money refunded at my credit card. To avoid the admin costs I went for an MCO.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Can I check in for 2 different flights at the same airport, board one flight and get the other ticket refunded?</font>
[This message has been edited by kurz (edited 03-25-2002).]
#3
Original Poster
Join Date: Dec 2001
Location: Zurich
Programs: M&M FTL, HHonors Diamond, Langham Elite, SPG Corporate Preferred
Posts: 470
Thanks a lot, Kurz. You don't happen to know if Swissair and Crossair (and soon SWISS) impose administration fees on returned tickets ? I once cancelled a C ticket BSL-BRN-BSL 3 days before the flight and wasn't charged anything.

