QR attempting bump to BA at check-in on QSuites award flight
Nov 8, 2022, 3:13 pm
#1
Original Poster
Join Date: Jun 2021
Location: DFW
Programs: AA ExP, Globalist
Posts: 129
QR attempting bump to BA at check-in on QSuites award flight
Checking in at DFW for an award seat to AMM and informed my booking won’t be honored and I need to accept a downgrade to economy or an itinerary on BA (CW on an A380 to LHR and then 5 hours in CE on an A320 to AMM).
There’s a line of us here that seem to have been bumped. There is no IRROPS angle - the expected aircraft is operating and there haven’t been any disruptions in the frequency that they’re working through. Seems just outright oversold and electing not to honor.
What are my best options here?
There’s a line of us here that seem to have been bumped. There is no IRROPS angle - the expected aircraft is operating and there haven’t been any disruptions in the frequency that they’re working through. Seems just outright oversold and electing not to honor.
What are my best options here?
Nov 8, 2022, 3:35 pm
#3
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
Ask why they're insisting on downgrading you on BA, as there are still J seats available for sale. If they're bumping you then they should offer a comparable alternative.
Who issued your ticket? QR or partner? If you accept the downgrade, you'll have to claim reimbursement from whichever program issued it. Just don't expect anything more than the mileage difference
Who issued your ticket? QR or partner? If you accept the downgrade, you'll have to claim reimbursement from whichever program issued it. Just don't expect anything more than the mileage difference
Nov 8, 2022, 3:40 pm
#4
Original Poster
Join Date: Jun 2021
Location: DFW
Programs: AA ExP, Globalist
Posts: 129
AA award on QR. Flight departs in 2 hours.
I expect they’ve selected BA because there is a route (DFW-LHR-AMM) that works in biz that’s not terribly different in timing (longer LHR layover, but time saved on overall distance).
I expect they’ve selected BA because there is a route (DFW-LHR-AMM) that works in biz that’s not terribly different in timing (longer LHR layover, but time saved on overall distance).
Nov 8, 2022, 4:02 pm
#5
Join Date: Jul 2012
Posts: 2,235
Are you on BA or RJ for that sector?
Nov 8, 2022, 4:02 pm
#6
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,597
Taking the BA option would seem the better choice. Stay on QR for economy the whole way and AA may give a reimbursement of award cost between business and economy (30k)
Taking the BA flight and it may well be in a revenue booking class and accrue miles/LPs to AA ( possible earn 17,605 plus 21,126 status bonus for a total of 38,371)
Last edited by Dave Noble; Nov 8, 2022 at 4:10 pm
Nov 8, 2022, 4:08 pm
#9
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,597
Nov 8, 2022, 4:13 pm
#10
Join Date: Nov 2006
Location: MEL
Programs: DL, QF, QR Gold, MR Lifetime Gold
Posts: 7,003
Got it - AA award on QR, the OP has been rerouted on BA. The ticket being issued by AA, it would be up to AA to find alternative options, but it does go under airport control when it's close to the flight. This won't be as good as QSuites, but definitely a shorter flight time. Not great but also not a bad outcome (better than a downgrade)
Nov 8, 2022, 4:17 pm
#11
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
Nov 8, 2022, 4:18 pm
#12
Original Poster
Join Date: Jun 2021
Location: DFW
Programs: AA ExP, Globalist
Posts: 129
I’ve opted for plan C.
I’m traveling for fun and have some flexibility, so they’ve rebooked me onto BA J to LHR, QR J to DOH, then QR F to AMM with a long enough layer to store bags and enjoy London.
This took about 75 minutes of waiting for Doha to reissue the ticket, but it’ll work well enough.
Appreciate the thoughts, all.
Hopefully it’s not the same situation on return?
I’m traveling for fun and have some flexibility, so they’ve rebooked me onto BA J to LHR, QR J to DOH, then QR F to AMM with a long enough layer to store bags and enjoy London.
This took about 75 minutes of waiting for Doha to reissue the ticket, but it’ll work well enough.
Appreciate the thoughts, all.
Hopefully it’s not the same situation on return?
Nov 8, 2022, 6:31 pm
#13
Join Date: Aug 2019
Location: United Kingdom
Posts: 1,110
I’ve opted for plan C.
I’m traveling for fun and have some flexibility, so they’ve rebooked me onto BA J to LHR, QR J to DOH, then QR F to AMM with a long enough layer to store bags and enjoy London.
This took about 75 minutes of waiting for Doha to reissue the ticket, but it’ll work well enough.
Appreciate the thoughts, all.
Hopefully it’s not the same situation on return?
I’m traveling for fun and have some flexibility, so they’ve rebooked me onto BA J to LHR, QR J to DOH, then QR F to AMM with a long enough layer to store bags and enjoy London.
This took about 75 minutes of waiting for Doha to reissue the ticket, but it’ll work well enough.
Appreciate the thoughts, all.
Hopefully it’s not the same situation on return?
Thanks for providing us all the update though, always good to hear follow-ups!
Safe travels.
Nov 8, 2022, 7:33 pm
#14
Join Date: Dec 2020
Programs: British Airways Gold, Hyatt Globalist, Delta Platinum, Bonvoy Titanium, Singapore Krisflyer Gold
Posts: 152
I’ve opted for plan C.
I’m traveling for fun and have some flexibility, so they’ve rebooked me onto BA J to LHR, QR J to DOH, then QR F to AMM with a long enough layer to store bags and enjoy London.
This took about 75 minutes of waiting for Doha to reissue the ticket, but it’ll work well enough.
Appreciate the thoughts, all.
Hopefully it’s not the same situation on return?
I’m traveling for fun and have some flexibility, so they’ve rebooked me onto BA J to LHR, QR J to DOH, then QR F to AMM with a long enough layer to store bags and enjoy London.
This took about 75 minutes of waiting for Doha to reissue the ticket, but it’ll work well enough.
Appreciate the thoughts, all.
Hopefully it’s not the same situation on return?
Nov 8, 2022, 9:33 pm
#15
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
Posts: 4,993
Agree with the others, a good outcome here. You have of course fairly drastically (I assume) increased your journey time..... but unless I was on a strict timeline, which I rarely am, would have also snapped up that routing.