Equipment changes
#76
Join Date: May 2021
Posts: 2,161
There's a separate thread here on FT about how QR J Crews and service have gone downhill post pandemic. Pretty much seems to universal agreement about that.
#77
Join Date: Feb 2010
Location: London / Los Angeles
Programs: Hilton Diamond, IHG Diamond Ambassador, Marriott Platinum, Hyatt Globalist, BA Silver
Posts: 1,631
It can certainly vary but I wouldn't agree about universal. I flew 8 QR long haul sectors last month and had either good or great service throughout. On one they said from the start that they didn't want to keep disturbing me so to just ask whenever I needed anything (which was then delivered promptly and with a smile and a chat). The other 7 were all super proactive. And I've been flying with them since 2007 so am not wide-eyed about it any more.