How to contact Qatar from USA
Feb 24, 2021, 12:30 pm
#1
Original Poster
Join Date: Jul 2007
Location: Phoenix, Arizona
Programs: BA Silver
Posts: 94
How to contact Qatar from USA
I live in the United States and tried calling Qatar for some information on flights. I first called 1-877-777-2827 (phone rang twice and went dead), then tried 1-312-392-3679 and the phone never rung on their end. I have tried multiple times - nothing.
Anyone know a good number to call without out calling Doha, an expensive phone call for me!
Anyone know a good number to call without out calling Doha, an expensive phone call for me!
Feb 24, 2021, 12:55 pm
#2
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
Posts: 694
Have you tried to reach out to them through Twitter? That's been my go to for them. I find Qatar customer service to be very responsive and helpful through Twitter. I send them a DM
Feb 24, 2021, 6:57 pm
#3
Join Date: Apr 2010
Location: ORD
Programs: AA, UA, GE
Posts: 5,123
Get on twitter and send a message to (at)qrsupport. Has alway worked for me. Sometimes it has taken a few days but usually within 24 hours.
Feb 25, 2021, 9:29 am
#4
Original Poster
Join Date: Jul 2007
Location: Phoenix, Arizona
Programs: BA Silver
Posts: 94
Received info on me trying to get Qatar
Thanks for the replies so far. I don't have a Twitter account and certainly won't use it communicate to a major airlines. I sent a message yesterday to them via Facebook and this is the reply I received. I guess I'll just keep trying the numbers that I have. I'm certainly not going to pay for a flight via Twitter.
"Our call centers are experiencing a high volume of calls at this time. We apologize if we cannot immediately answer your call. We appreciate your understanding. You can call our Global Contact Center in Doha at: +974 4023 0000, 24 hours a day - 7 days a week. If you wish to call another Contact Center worldwide, please visit: https://www.qatarairways.com/en-qa/help.html to find the contact details. Thank you."
Sad state of affairs that I can't talk to a person over the telephone.
"Our call centers are experiencing a high volume of calls at this time. We apologize if we cannot immediately answer your call. We appreciate your understanding. You can call our Global Contact Center in Doha at: +974 4023 0000, 24 hours a day - 7 days a week. If you wish to call another Contact Center worldwide, please visit: https://www.qatarairways.com/en-qa/help.html to find the contact details. Thank you."
Sad state of affairs that I can't talk to a person over the telephone.
Feb 25, 2021, 10:11 am
#5
Join Date: Jun 2010
Location: Boston, MA
Programs: EK Gold, A3 *G, AB Gold, Jetblue Mosaic
Posts: 1,386
Thanks for the replies so far. I don't have a Twitter account and certainly won't use it communicate to a major airlines. I sent a message yesterday to them via Facebook and this is the reply I received. I guess I'll just keep trying the numbers that I have. I'm certainly not going to pay for a flight via Twitter.
"Our call centers are experiencing a high volume of calls at this time. We apologize if we cannot immediately answer your call. We appreciate your understanding. You can call our Global Contact Center in Doha at: +974 4023 0000, 24 hours a day - 7 days a week. If you wish to call another Contact Center worldwide, please visit: https://www.qatarairways.com/en-qa/help.html to find the contact details. Thank you."
Sad state of affairs that I can't talk to a person over the telephone.
"Our call centers are experiencing a high volume of calls at this time. We apologize if we cannot immediately answer your call. We appreciate your understanding. You can call our Global Contact Center in Doha at: +974 4023 0000, 24 hours a day - 7 days a week. If you wish to call another Contact Center worldwide, please visit: https://www.qatarairways.com/en-qa/help.html to find the contact details. Thank you."
Sad state of affairs that I can't talk to a person over the telephone.
Feb 25, 2021, 6:03 pm
#8
Join Date: Jul 2010
Location: Small town near RNO
Programs: Delta 1MM/PM, BAEC GGL, Asiana Diamond Plus(Lifetime), AC *Tangerine
Posts: 900
Well I'm less than impressed.
Called the Chicago (the 312 number), a couple if the "All circuits are busy", the click. Finally on hold for 2:35 then click. Tried calling back and back to the "All Circuits" game. I tried to DM them on bothTwitter and FB last night, still haven't heard a word yet on those.
Just got to the "Please hold" message and music again after waiting from about a hour and a half after being stuck on the music for about 35 minute on Skype with another hang up.
.
Called the Chicago (the 312 number), a couple if the "All circuits are busy", the click. Finally on hold for 2:35 then click. Tried calling back and back to the "All Circuits" game. I tried to DM them on bothTwitter and FB last night, still haven't heard a word yet on those.
Just got to the "Please hold" message and music again after waiting from about a hour and a half after being stuck on the music for about 35 minute on Skype with another hang up.
.