ISTFlyer

It's similar to British Airways "I" and "R" fare buckets which offer lounge access but not seat selection.

SanDiego1K

Knocked down again. The response I received: "Thank you for writing to us.

Please allow us to share that as this is a booking matter, for assistance we would like to kindly request you to call one of our local reservations and ticketing offices / contact centers.

As such matters are within their competences they would be in a better position to be of assistance on this occasion.

I know no more directions to pursue. I feel they are not abiding by OneWorld guidelines but they will not acknowledge this.

pmblinn

Well, thanks for the follow-up. I'll report back if different result.

SanDiego1K

I have positive results to report.

Just as I was near giving up, I called Qatar about a schedule issue. Since I was on the line, I tackled the seat matter again. And the agent figured out how to give me seats for free in a quad. I can't change them. I've checked. I would have to pay to move them. But there are no bad seats in the center. I checked my credit card to make sure that no charge was sent thru for the seats. I saw nothing pending.

I took the time to speak to the agent's supervisor and thank him. I wasn't specific. Given all my failures who knows if the supervisor would agree that following OneWorld policies is a good thing. I simply said that after several contacts, this agent listened to me and sorted out what I needed.

Omnivore

Has anyone found issues with their seat selection disappearing, I�m OWR so get pre-selection but my exit rows keep not showing on my booking

anabolism

My point is that it seems strange to me that seat selection is the benefit the airline chooses to withhold.

anabolism

It's terrific that you finally were able to get seats assigned. It's unfortunate that it was so difficult, and the likelihood of a repeat seems dubious. And kudos for handling the agent's supervisor well.

I continue to see reports of success at getting seats assigned on 'P' and 'R' fares, so I wonder if perhaps the problem might possibly be that QR's systems don't yet recognize AS elite status as OneWorld elite? As far as I can recall, the reports such as yours were from AS elites, while the reports of success have mostly been AA elites.

SanDiego1K

I received the above response from a direct tweet to the Qatar Support team. I responded, repeating that I was OneWorld Emerald and I wondered why they weren't abiding by the benefits that come with it. I also had a successful call with an agent who finally gave me seat assignments. I just received a positive response from the tweet.

FlySimple

Interesting. Numerous places do say one world elite members can select seats in advance for free but the option to select seats is completely gone from my bookings - all R. So sounds like you now need to call in or contact the twitter team to update - which from the above doesn�t seem easy, sigh.

ISTFlyer

OWR get free seat selection in Y but that excludes exit-row and bulkhead seats. You would still need to pay for exit-row and bulkhead seats unless there is a oneworld Sapphire or higher member in the same booking.

SeeBuyFly

BA is right, QR blocks the middle seats on QSuite flights, perhaps because they want to make sure the seats go to groups of 2 (for the double-bed pairs) or 4. Call QR, after a long hold you'll get an agent who can unblock them. If you have the QR PNR, it should not matter that you booked it as a codeshare and you should not need to mention that it is a codeshare.

Omnivore

Interesting. The system lets me book them for free and I have screenshots and emails of the bookings being confirmed

EvD86

I'm unable to select seats on my recent booking AMS-DOH-AUH in J. Booked via OTA, so that might be an issue as well. BA Silver FF# is in manage my booking. However the "seat selection" option is neither showing in manage my booking, nor in the app..

Off topic; Is there someone with recent experiences traveling AUH to DXB with COVID etc? Would be very happy to read the experiences (via PM).

ISTFlyer

Just wondering, is the ticket issued by the OTA?
If not, you need to wait until it's issued.

EvD86

Are you suggesting I'm to eager to finally select my first Qsuite 😁?

But it is not issued yet, so thanks, I'll try again when it is!