QR seat selection bug?
May 17, 2019, 10:53 pm
#1
Original Poster
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,287
QR seat selection bug?
I’ve been trying to make changes to our seats in economy. Every time I make changes to our seat selection, the website, and even the QR App, will assign us random seats, totally different from my chosen seats. We are 7 in the booking. Can I just call QR to reserve the seats?
May 18, 2019, 2:20 am
#2
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,753
I’ve been trying to make changes to our seats in economy. Every time I make changes to our seat selection, the website, and even the QR App, will assign us random seats, totally different from my chosen seats. We are 7 in the booking. Can I just call QR to reserve the seats?
May 18, 2019, 4:59 am
#4
Join Date: Mar 2000
Posts: 938
You'll find their contact numbers in Phils here:
https://www.qatarairways.com/en-ph/w...e-offices.html
https://www.qatarairways.com/en-ph/w...e-offices.html
May 18, 2019, 5:20 am
#5
Original Poster
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,287
You'll find their contact numbers in Phils here:
https://www.qatarairways.com/en-ph/w...e-offices.html
https://www.qatarairways.com/en-ph/w...e-offices.html
May 19, 2019, 9:45 pm
#6
Original Poster
Join Date: Feb 2015
Location: CRK MNL
Programs: CX Gold
Posts: 1,287
I called up QR Manila office and apparently, the front rows are already under airport control. Our flight is still in October, and seats are already under airport control this early?
I was, however, able to reserve the seats through the call, but a few rows behind my preferred seats.
I was, however, able to reserve the seats through the call, but a few rows behind my preferred seats.
May 19, 2019, 10:56 pm
#7
Join Date: Mar 2000
Posts: 938
I think saying they are under airport control is strecthing it a bit. They are just blocked, as they almost always are until the airport check-in opens. Your best bet to get them is to make it to airport check-in counters early on the day of travel.
May 20, 2019, 9:24 am
#8
Join Date: Jan 2016
Location: LON
Programs: BAEC
Posts: 3,917
The call centre is correct, but might have explained it poorly. The front row seats are blocked until the flight goes under airport control and then become available for assigning. You can request front row at the airport but if a customer requires a bassinet seat you will then be booted out and assigned a random seat.