Chauffeur Service - QR Partnership with Blacklane (not complimentary)
#1
Original Poster
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
Chauffeur Service - QR Partnership with Blacklane (not complimentary)
Don't know if this has been covered before, but QR now offer a bookable chauffeur service at some of the locations they serve:
https://www.qatarairways.com/en/chauffeur-drive.html
As an experiment I looked at using it from a LHR hotel on Bath road to T4 which I'll be doing anyway later this month. After entering details I was offered 3 options:
First class - £96
Business van/SUV - £77
Business class - £52
Given the time for this journey is normally 15 mins by taxi (pre-bookable at £15) or 30 mins by LHR hotel hoppa (£5 pp), I don't think I'll bother.
Anyone likely to use this service at any destination?
https://www.qatarairways.com/en/chauffeur-drive.html
As an experiment I looked at using it from a LHR hotel on Bath road to T4 which I'll be doing anyway later this month. After entering details I was offered 3 options:
First class - £96
Business van/SUV - £77
Business class - £52
Given the time for this journey is normally 15 mins by taxi (pre-bookable at £15) or 30 mins by LHR hotel hoppa (£5 pp), I don't think I'll bother.
Anyone likely to use this service at any destination?
#2
Join Date: Jul 2016
Programs: QR Platinum OWE, LH SEN
Posts: 91
I just checked this for my next flights and it is not really interesting for me either. The charge is always about 3 x the taxi fare. It is also not really a QR service, it just looks like a link to Blacklane for which QR probably receive a commission.
#3
Original Poster
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
This thread was started to alert others that the QR website offers a chauffeur transfer service at various QR destinations, it was part the website & not a separate advert.
Why has the title been changed please?
Also, why was my initial & polite first question asking the same thing removed please?
Why has the title been changed please?
Also, why was my initial & polite first question asking the same thing removed please?
#4
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,950
This thread was started to alert others that the QR website offers a chauffeur transfer service at various QR destinations, it was part the website & not a separate advert.
Why has the title been changed please?
Also, why was my initial & polite first question asking the same thing removed please?
Why has the title been changed please?
Also, why was my initial & polite first question asking the same thing removed please?
M
#5
Original Poster
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
Surely my initial post, including quoted prices at LHR, was a big clue that it wasn't a free service. Combined with the fact anyone following the link wouldn't be able to proceed without seeing that a quote would be needed before booking is another clue? Good grief. Interesting that the original generic title has been replaced to include the name of the private contractor involved though.
Again I ask can someone explain why my original question that mentioned this was removed please?
Edit: Are Blacklane providing this service on behalf of QR at every QR destination or just LHR?
2nd edit: Have answered my own question re: Blacklane. However can I add that the QR website advertises it as "our chauffeur service" & encourages potential customers to book the "Qatar Airways chauffeur service".
Last edited by impeymac; Sep 9, 2017 at 10:04 am Reason: Additional question added (& answered!)
#6
Original Poster
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
Questions answered in a PM from msm200uk along with some interesting two way discussion. Many thanks, M, now back on topic...
Anyone likely to use this service given the prices?
Anyone likely to use this service given the prices?
#7
Join Date: Nov 2004
Location: Phuket
Programs: SQ *Gold, BA, QR, EY, Hilton Diamond, IHG Platinum, Marriott Gold, Amex Platinum
Posts: 5,273
Not at these prices.
If there was a premium of, say, 50%-ish (over local taxis etc) & the service was high quality/reliable, then yes.
If in London & going to LHR I have started using Addison Lee & am very happy with them so far.
If there was a premium of, say, 50%-ish (over local taxis etc) & the service was high quality/reliable, then yes.
If in London & going to LHR I have started using Addison Lee & am very happy with them so far.
#9
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,950
UberX (a Toyota Prius for example) from LHR-Central London is around £40 but a 13 minute wait once you have collected your bags.
Wheely (who use a Mercedes E class for example) for the same journey, is fixed at £50. They're very good with a minimal wait.
Addison Lee (who use a Ford Galaxy 'van') for the above, is around £65 but they're ultra-reliable with no waiting time.
Other options exist, but even for a Mercedes S Class from LHR-Central London, you'd likely pay around £80 - so the Black Lane prices are phenomenally high!
M
#10
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,764
Maybe I'm an outlier, but I much prefer taking the Underground between the city and Heathrow. I usually stay someplace in the area between Knightsbridge and Leicester Square, which means that it's single train service between the city and the airport. I rarely have a giant suitcase (in which case I do opt for a taxi, Uber or hotel car), and I find the whole trip easy and convenient.
#11
Join Date: Sep 2014
Location: UK
Programs: Etihad Gold, Qatar Gold, flying Blue, Falcon, Lufthansa, Eva
Posts: 1,428
In the UK Etihad used to offer us a free chauffeur (Sovereign) and their service was truly outstanding. Not only did etihad just get rid of the free service they offered us a paid option (very expensive) and got rid of Sovereign and replaced them with a far inferior company (in the name of cost cutting). despite their PR there has been no equivalent saving on the airfare for me so bye bye Etihad
#12
FlyerTalk Evangelist
Join Date: Jan 2007
Location: BOS/UTH
Programs: AA LT PLT; QR GLD; Bonvoy LT TIT
Posts: 12,764
I priced out one of my frequent trips, from BKK to SGS. QR/Blacklane charges around USD $75 for a Mercedes E class, apparently including meet at the aircraft door. SGS charges USD $140 for the same service. So in that regard, it's a bargain.
But let's compare based on what I usually buy. I don't need to be met at the aircraft door. I just want the ride from the airport to hotel. SGS charges USD $72 for that. I didn't see an unbundling option with Blacklane to buy just the ride. So if you're looking for the meet/greet service, Blacklane might be a better choice.
But wait. Blacklane includes only one hour wait time. And you order the car for a specific time at the airport, not to meet a specific flight. What if your plane is delayed en route by, say, ATC? And what if your plane doesn't have Wifi so you can let Blacklane know? The hour runs out before you land and Blacklane leaves?
I'm going to guess that there are still some things to iron out.
But let's compare based on what I usually buy. I don't need to be met at the aircraft door. I just want the ride from the airport to hotel. SGS charges USD $72 for that. I didn't see an unbundling option with Blacklane to buy just the ride. So if you're looking for the meet/greet service, Blacklane might be a better choice.
But wait. Blacklane includes only one hour wait time. And you order the car for a specific time at the airport, not to meet a specific flight. What if your plane is delayed en route by, say, ATC? And what if your plane doesn't have Wifi so you can let Blacklane know? The hour runs out before you land and Blacklane leaves?
I'm going to guess that there are still some things to iron out.
#13
Join Date: Sep 2014
Location: Spain, France, Sweden
Programs: Not stuck with an Alliance anymore, Star gold, OW Saph
Posts: 129
Just priced out , from BKK to my hotel near Chao Praya, QR partner charges 89$ ow wich is the same price the hotel charge me.
This is not bad if it's a pick up at the Aircraft door for whom who like it.
But I will continue to use the Hotel limo service.
This is not bad if it's a pick up at the Aircraft door for whom who like it.
But I will continue to use the Hotel limo service.
#14
I'll be trying the service out on Thanksgiving. I got $10 off my first ride, and I'd much prefer the reliability of a prebooked service against trying to catch an Uber or Cab out to Dulles. The price also appears to be competitive for my route.
#15
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
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Posts: 5,234
When Blacklane came to one of the towns I regularly travel to, they presented themselves as a higher end but cost-effective Uber alternative. I compared a couple of rates are they are double Uber Black, 2-3 times what a local company would charge, and several times what Uber would charge. Not sure I understand the business model. I'd never put one of their charges on an expense account.