Worthwhile contacting CS downgrade.... ?
Apr 3, 2016, 1:31 am
#1
Original Poster
Join Date: Oct 2008
Location: MAN, HKG, DOH, MNL
Programs: QR Gold
Posts: 491
Worthwhile contacting CS downgrade.... ?
I know that QR customer service is not great, but they were really good at sorting me an upgrade last night (did have to call 3 times though)...
Anyway, I was downgraded from Gold to Silver this morning, but my next trip is in less than a week away and once i return (away for a week) i will be back up to gold again. Is it worthwhile contacting customer service to see if i can keep gold for the extra milage for this next trip Or will they just say no?
If they do say yes i am hoping to upgrade a leg to Business as currently they seems to have lots of available to/from BHX (flying from BHX for the first time on Saturday).
Anyway, I was downgraded from Gold to Silver this morning, but my next trip is in less than a week away and once i return (away for a week) i will be back up to gold again. Is it worthwhile contacting customer service to see if i can keep gold for the extra milage for this next trip Or will they just say no?
If they do say yes i am hoping to upgrade a leg to Business as currently they seems to have lots of available to/from BHX (flying from BHX for the first time on Saturday).
Apr 3, 2016, 4:17 am
#2
Join Date: Aug 2010
Programs: QR Gold, BAEC, Marriott Rewards Gold, SPG Gold
Posts: 1,142
I know that QR customer service is not great, but they were really good at sorting me an upgrade last night (did have to call 3 times though)...
Anyway, I was downgraded from Gold to Silver this morning, but my next trip is in less than a week away and once i return (away for a week) i will be back up to gold again. Is it worthwhile contacting customer service to see if i can keep gold for the extra milage for this next trip Or will they just say no?
If they do say yes i am hoping to upgrade a leg to Business as currently they seems to have lots of available to/from BHX (flying from BHX for the first time on Saturday).
Anyway, I was downgraded from Gold to Silver this morning, but my next trip is in less than a week away and once i return (away for a week) i will be back up to gold again. Is it worthwhile contacting customer service to see if i can keep gold for the extra milage for this next trip Or will they just say no?
If they do say yes i am hoping to upgrade a leg to Business as currently they seems to have lots of available to/from BHX (flying from BHX for the first time on Saturday).
There's no harm in trying, but I wouldn't expect much.