Problems logging onto Privilege Club account online
May 21, 2014, 4:02 pm
#1
Original Poster
Join Date: Dec 2007
Posts: 27
Problems logging onto Privilege Club account online
Has anybody else been experiencing problems logging onto their online account?
I normally work on my iPad and have been unable to log onto my PT account for at least 3 weeks now. Been trying on a desktop PC too but same problem...
The screen just says LOGIN REDIRECT, with a very cute looking crew member appearing to reach out to an in-seat screen - but not quite making it!
Sums QR up I think; nearly there, just not quite...
I normally work on my iPad and have been unable to log onto my PT account for at least 3 weeks now. Been trying on a desktop PC too but same problem...
The screen just says LOGIN REDIRECT, with a very cute looking crew member appearing to reach out to an in-seat screen - but not quite making it!
Sums QR up I think; nearly there, just not quite...
May 21, 2014, 9:22 pm
#2
Join Date: Mar 2014
Programs: Oneworld, *A; Hilton, SPG
Posts: 488
Has anybody else been experiencing problems logging onto their online account?
I normally work on my iPad and have been unable to log onto my PT account for at least 3 weeks now. Been trying on a desktop PC too but same problem...
The screen just says LOGIN REDIRECT, with a very cute looking crew member appearing to reach out to an in-seat screen - but not quite making it!
Sums QR up I think; nearly there, just not quite...
I normally work on my iPad and have been unable to log onto my PT account for at least 3 weeks now. Been trying on a desktop PC too but same problem...
The screen just says LOGIN REDIRECT, with a very cute looking crew member appearing to reach out to an in-seat screen - but not quite making it!
Sums QR up I think; nearly there, just not quite...
May 21, 2014, 11:18 pm
#4
Join Date: Dec 2011
Location: LHR
Programs: QR Platinum, WY Gold, Shangri-la Diamond, Hilton Diamond
Posts: 1,151
I can log into my PC account fine - the only bugs I'm personally getting on the QR website are with the Manage My Booking function (seat selection not working). Maybe try another browser...?
May 22, 2014, 1:07 am
#5
Join Date: Sep 2013
Location: ZRH
Programs: QR Privilege Club Gold; Accor LeClub Platinum
Posts: 658
I've had some problems as well recently, but it worked again after a few minute's wait... maybe clear your browser cache on the iPad? I did have major problems once with the qatar website which were resolved like that.
purple1addict: make sure to click on "Modify" on the bottom right. The window popping up will look almost the same as when you click on your seat assignments, however seat selection DOES NOT work if you just click on your assigned seats on the main page. You have to click on Modify and go from there. (And yes, it took me a good 5 minutes to figure that out 
). Hope it helps.
I can log into my PC account fine - the only bugs I'm personally getting on the QR website are with the Manage My Booking function (seat selection not working). Maybe try another browser...?
). Hope it helps.
May 22, 2014, 1:28 pm
#6
Join Date: Dec 2011
Location: LHR
Programs: QR Platinum, WY Gold, Shangri-la Diamond, Hilton Diamond
Posts: 1,151
purple1addict: make sure to click on "Modify" on the bottom right. The window popping up will look almost the same as when you click on your seat assignments, however seat selection DOES NOT work if you just click on your assigned seats on the main page. You have to click on Modify and go from there. (And yes, it took me a good 5 minutes to figure that out ). Hope it helps.
). Hope it helps.
) rarely seems to pick decent seats for me when booking!! Never mind - will give a ring tomorrow to the priority line - first time I will use it. Thanks again anyway though.