QR demanding reservations be ticketed earlier than fare rules requirements
#1
Original Poster
Join Date: Dec 2002
Programs: QR Plat
Posts: 2,466
QR demanding reservations be ticketed earlier than fare rules requirements
I've had this happen twice now. I often use a travel agent to book and hold reservations. I check the fare rules up front and they usually say a given reservation have to be ticketed N days before departure, where N usually is between 0 and 7 days for various business class fares.
Suddenly my travel agent calls me, and tells that QR has put a notice on my reservation, etiher ticket the reservation by monday, or they cancel it. As it stands with this reseravtion, monday is nearly a month before the fare rules say it has to be ticketed.
No other airline (BA, SQ, SK, TG, and others) I've used frequently has ever been a bully on this.
Anyone else have this experience?
-A
Suddenly my travel agent calls me, and tells that QR has put a notice on my reservation, etiher ticket the reservation by monday, or they cancel it. As it stands with this reseravtion, monday is nearly a month before the fare rules say it has to be ticketed.
No other airline (BA, SQ, SK, TG, and others) I've used frequently has ever been a bully on this.
Anyone else have this experience?
-A
#2
Join Date: May 2007
Programs: skymiles
Posts: 221
I've had this happen twice now. I often use a travel agent to book and hold reservations. I check the fare rules up front and they usually say a given reservation have to be ticketed N days before departure, where N usually is between 0 and 7 days for various business class fares.
Suddenly my travel agent calls me, and tells that QR has put a notice on my reservation, etiher ticket the reservation by monday, or they cancel it. As it stands with this reseravtion, monday is nearly a month before the fare rules say it has to be ticketed.
No other airline (BA, SQ, SK, TG, and others) I've used frequently has ever been a bully on this.
Anyone else have this experience?
-A
Suddenly my travel agent calls me, and tells that QR has put a notice on my reservation, etiher ticket the reservation by monday, or they cancel it. As it stands with this reseravtion, monday is nearly a month before the fare rules say it has to be ticketed.
No other airline (BA, SQ, SK, TG, and others) I've used frequently has ever been a bully on this.
Anyone else have this experience?
-A
#3
Original Poster
Join Date: Dec 2002
Programs: QR Plat
Posts: 2,466
-A
#4
FlyerTalk Evangelist
Join Date: May 2007
Programs: BA Gold
Posts: 12,046
What do the fare rules actually (rather than normally) say in this case?
As dlinsider says be sure that you are not confusing advance purchase with ticketing time line. The former refers to the length of time ahead of a flight that a fare is valid for sale and the latter refers to the time after making the booking that the ticket must be issued.
I would be surprised if QR allow 0-7 day TTL on fares booked months ahead. Their revenue integrity practice is not bad and ticketing time limits are rigorously enforced.
Why not just pay for the ticket?
As dlinsider says be sure that you are not confusing advance purchase with ticketing time line. The former refers to the length of time ahead of a flight that a fare is valid for sale and the latter refers to the time after making the booking that the ticket must be issued.
I would be surprised if QR allow 0-7 day TTL on fares booked months ahead. Their revenue integrity practice is not bad and ticketing time limits are rigorously enforced.
Why not just pay for the ticket?
#5
Join Date: May 2007
Programs: skymiles
Posts: 221
What do the fare rules actually (rather than normally) say in this case?
As dlinsider says be sure that you are not confusing advance purchase with ticketing time line. The former refers to the length of time ahead of a flight that a fare is valid for sale and the latter refers to the time after making the booking that the ticket must be issued.
I would be surprised if QR allow 0-7 day TTL on fares booked months ahead. Their revenue integrity practice is not bad and ticketing time limits are rigorously enforced.
Why not just pay for the ticket?
As dlinsider says be sure that you are not confusing advance purchase with ticketing time line. The former refers to the length of time ahead of a flight that a fare is valid for sale and the latter refers to the time after making the booking that the ticket must be issued.
I would be surprised if QR allow 0-7 day TTL on fares booked months ahead. Their revenue integrity practice is not bad and ticketing time limits are rigorously enforced.
Why not just pay for the ticket?
#6
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,935
Your agent may cancel and make a new booking thereby giving you a few more days.
US airlines are infamous for requiring booking and issuing tickets within 24 hours.
#7
Original Poster
Join Date: Dec 2002
Programs: QR Plat
Posts: 2,466
As dlinsider says be sure that you are not confusing advance purchase with ticketing time line. The former refers to the length of time ahead of a flight that a fare is valid for sale and the latter refers to the time after making the booking that the ticket must be issued.
I decided that for this upcoming trip there's enough inventory left to just drop it and wait it out a few days and rebook it.
-A
#8
Join Date: May 2007
Programs: skymiles
Posts: 221
Never a day without learning. I've flown more than I want for a long time and never knew of this difference, thanks for pointing it out.
Maybe I've been lucky, I've never ran into this before with any airline.
I decided that for this upcoming trip there's enough inventory left to just drop it and wait it out a few days and rebook it.
-A
Maybe I've been lucky, I've never ran into this before with any airline.
I decided that for this upcoming trip there's enough inventory left to just drop it and wait it out a few days and rebook it.
-A
15JAN14**15JAN14/QR NYCDOH/NSP;AT/TPM 6695/MPM 8134
LN FARE BASIS OW USD RT B PEN DATES/DAYS AP MIN MAX R
03 JRT 14409 J 100 - - + - - 12M M
FCL: JRT TRF: 1 RULE: QA29 BK: J*
PTC: ADT-ADULT FTC: BR -BUSINESS CLASS RESTRICTED
AP.ADVANCE RES/TKT
RESERVATIONS ARE REQUIRED FOR ALL SECTORS.
NOTE -
DUE TO AUTOMATED TICKETING DEADLINE CONTROL
DIFFERENCE COULD EXIST BETWEEN THE FARE RULE
LAST TICKETING DATE AND THE SYSTEM GENERATED
TICKETING DEADLINE MESSAGE.
THE MORE RESTICTIVE TICKETING DEADLINE APPLIES.
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#9
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
US carriers such as UA require immediate ticketing. They do permit a 24-hour cancellation (US law requires that in this instance if the flight is 7+ days out), but the ticket must be bought and paid for on the spot and the fare is not guaranteed until ticketed (or an extra fee is paid to preserve the fee).
In this day and age it makes sense. With vastly reduced capacity and an improved worldwide economy, taking a seat out of inventory without revenue makes little sense. Shifting the risk to the pax is the result. OP believes that there is sufficient inventory so he is not worried. But, if he is wrong, it is OP, not the carrier, which carries the risk.
In this day and age it makes sense. With vastly reduced capacity and an improved worldwide economy, taking a seat out of inventory without revenue makes little sense. Shifting the risk to the pax is the result. OP believes that there is sufficient inventory so he is not worried. But, if he is wrong, it is OP, not the carrier, which carries the risk.