Upgrading domestically... confirmed and denied all in one!
Dec 28, 2008, 12:30 am
#1
Original Poster
Join Date: Mar 2008
Posts: 252
Upgrading domestically... confirmed and denied all in one!
Hey all
I booked a fare for tomorrow that was upgradable some weeks ago and did the upgrade onthe spot online and it came up as confirmed.
Now when I go into my bookings, it says:
Status: Confirmed
Upgrade status: Declined
Whats going on here? im travelling tomorrow and just curious to know if I am indeed confirmed?
Also as an upgrader, do I have access to the J lounge in Syd?
I booked a fare for tomorrow that was upgradable some weeks ago and did the upgrade onthe spot online and it came up as confirmed.
Now when I go into my bookings, it says:
Status: Confirmed
Upgrade status: Declined
Whats going on here? im travelling tomorrow and just curious to know if I am indeed confirmed?
Also as an upgrader, do I have access to the J lounge in Syd?
Dec 28, 2008, 12:40 am
#3
Join Date: Apr 2005
Location: OOL/DOH
Programs: QF LTS WP, Avis Pres Club, HH Diam.
Posts: 3,192
did the points go from your account and are they still gone (if they went in the first place)?
if you are upgraded to J, you will have access to the J lounge in the departure city (or QP if no J lounge).
if you are upgraded to J, you will have access to the J lounge in the departure city (or QP if no J lounge).
Dec 28, 2008, 12:42 am
#4
Original Poster
Join Date: Mar 2008
Posts: 252
Yup, points were deducted on the day, and theyre still gone! which is a good thing I spose!
Dec 28, 2008, 4:23 am
#6
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,994
You'll be fine - there's a software issue with this part of Qantas.com ...
Dec 28, 2008, 6:41 pm
#7
Original Poster
Join Date: Mar 2008
Posts: 252
Hmm trying to checkin now, and its not letting me.
It says : Your flights is under 24h of departure, you cannot change flights
And no where is there an online checkin button (I have gone via the online checkin page and also via the view my bookings page). This is the first time I am doing online checkin.
Any ideas? am on hold to Qantas now and been on hold 30 mins already!!
It says : Your flights is under 24h of departure, you cannot change flights
And no where is there an online checkin button (I have gone via the online checkin page and also via the view my bookings page). This is the first time I am doing online checkin.
Any ideas? am on hold to Qantas now and been on hold 30 mins already!!
Dec 28, 2008, 7:26 pm
#8
Join Date: Mar 2004
Location: SYD and (sometimes) MEL
Programs: QP Silver; CX MPC Green; Virgin AusRed
Posts: 694
Hmm trying to checkin now, and its not letting me.
It says : Your flights is under 24h of departure, you cannot change flights
And no where is there an online checkin button (I have gone via the online checkin page and also via the view my bookings page). This is the first time I am doing online checkin.
Any ideas? am on hold to Qantas now and been on hold 30 mins already!!
It says : Your flights is under 24h of departure, you cannot change flights
And no where is there an online checkin button (I have gone via the online checkin page and also via the view my bookings page). This is the first time I am doing online checkin.
Any ideas? am on hold to Qantas now and been on hold 30 mins already!!
I have encountered this problem last week when I flew from SYD to MEL. I rang QF and they told me I have to check in at the airport. I checked in using the kiosk and scored 23K with 23J next to me empty.
This issue is further discussed on another forum: