How is an airline to be judged?
Jan 20, 2008, 11:13 pm
#16
Join Date: Jul 2004
Location: mostly MEL
Programs: QF WP LTG, HHonors Diamond, NZ Gold
Posts: 1,750
BD
Jan 21, 2008, 4:28 am
#18
Join Date: Dec 2002
Location: In Exile
Programs: QFF WP :-0, AC, FlyBuys, Porter's Liquor Store, Mother's Helper
Posts: 2,496
Jan 21, 2008, 4:55 am
#19
Join Date: Sep 2002
Location: BNE, Australia...not too far from the nearest Qantas Pub err Club
Posts: 3,636
[mod hat]
Guys let's keep to the subject at hand - any personal attacks will close the thread and lead to warning and/or suspensions. A timely reminder - please attack the argument not the poster.
Thanks team
[/mod hat]
Guys let's keep to the subject at hand - any personal attacks will close the thread and lead to warning and/or suspensions. A timely reminder - please attack the argument not the poster.
Thanks team
[/mod hat]
Jan 21, 2008, 5:53 am
#20
Suspended
Original Poster
Join Date: Nov 2005
Location: Australia
Posts: 224
I object to the notion that: Why the overweight bit and did you really mean to write white in there somewhere as well? Many obese people are already struggling under their own weight and asking then to lift a heavy bag could be the trigger for a heart attack.
I weigh 60kg and stand 183cm, slim but I can lift a decent weight.
From reading your post I agree with some of your points but if your experience with Qantas has been because of the same haughty and pompous prose that you write then I think there might lay your answer. It might be so very British (not saying you are) and endearing to use such language but in Australia we have a pretty laid back and egalitarian society.
Although many Australians have British roots, it is our easy go nature that endures us to the rest of the world - something I'm proud of. It sounds to me as if you arrive at the QF check in counter in an amour with sword drawn. Perhaps next time you fly QF, walk to the desk as if you were naked and engage the agent in some friendly banter - see where it gets you
Oh, and don't tell them you're naked!
I weigh 60kg and stand 183cm, slim but I can lift a decent weight.
From reading your post I agree with some of your points but if your experience with Qantas has been because of the same haughty and pompous prose that you write then I think there might lay your answer. It might be so very British (not saying you are) and endearing to use such language but in Australia we have a pretty laid back and egalitarian society.
Although many Australians have British roots, it is our easy go nature that endures us to the rest of the world - something I'm proud of. It sounds to me as if you arrive at the QF check in counter in an amour with sword drawn. Perhaps next time you fly QF, walk to the desk as if you were naked and engage the agent in some friendly banter - see where it gets you
Oh, and don't tell them you're naked!
Jan 21, 2008, 6:11 am
#21
Join Date: Nov 2000
Location: Sydney, Aus
Programs: QF WP, Starwood Gold, Hilton Diamond, Marriott Gold, Avis President's Club, Amex Platinum
Posts: 2,880
Now that may be true but until the reason for the crash is determined Boeing should not be blamed.
My best mate is a very experienced captain and over coffee on this last weekend he ventured the most obvious cause will be that they ran out of fuel especially since both engines failed to respond. But please wait for an official verdict which will be in about 6-12 months.
My best mate is a very experienced captain and over coffee on this last weekend he ventured the most obvious cause will be that they ran out of fuel especially since both engines failed to respond. But please wait for an official verdict which will be in about 6-12 months.
Jan 21, 2008, 6:20 am
#22
Suspended
Original Poster
Join Date: Nov 2005
Location: Australia
Posts: 224
That's the spirit, KF. We don't want to upset the applecart, do we? Let's weed out anyone who cares about the image projected by their national airline and how they treat our Asian visitors. Then we can stop listening to these stories, we can enjoy our new lounges, our new menus, our new aircraft, and we can convince ourselves that everything is fine and dandy. That's the spirit, mate.
Jan 21, 2008, 7:52 am
#23
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
That's the spirit, KF. We don't want to upset the applecart, do we? Let's weed out anyone who cares about the image projected by their national airline and how they treat our Asian visitors. Then we can stop listening to these stories, we can enjoy our new lounges, our new menus, our new aircraft, and we can convince ourselves that everything is fine and dandy. That's the spirit, mate.
Jan 21, 2008, 2:14 pm
#26
Join Date: Jul 2004
Location: mostly MEL
Programs: QF WP LTG, HHonors Diamond, NZ Gold
Posts: 1,750
Jan 21, 2008, 2:30 pm
#27
Suspended
Original Poster
Join Date: Nov 2005
Location: Australia
Posts: 224
OK, let me spell it out for you.
- What does it take to get through to you and your ilk that I'm complaining about certain behaviors at Qantas, not because they personally annoy me or cause me to have an unpleasant flight or whatever, but because they are WRONG, PLAIN WRONG? Why is that so difficult for you to understand? I don't know what criteria you use for judging an airline but as I implied in the title of this thread, and as I spelled out in my original post, I believe that any airline is only as good as its people.
- Apparently you don't understand how miles can be earned so let me make this point: You can conclude almost nothing about how much or how often I've flown on Qantas from the status I have with them. If you don't understand that, then I suggest you brush up on the Qantas frequent flyer program.
- Apart from that, if you bothered to read my posts carefully you would realize that many of the incidents I've observed and described relate to Qantas ground staff. Now here's another profound fact about airline travel that you may not be familiar with: It's not actually necessary to be flying with Qantas in order to see their ground staff in operation or to have to interact with them.
Jan 21, 2008, 2:35 pm
#28
Suspended
Original Poster
Join Date: Nov 2005
Location: Australia
Posts: 224
I'm sure you're right on the first point, and I'm sure Ansett were no better when they were around. I happen to believe it is an endemic problem, but whether it is or not, the issue with Qantas is more serious than with other public companies, inasmuch as Qantas is the means by which many visitors arrive in this country--it's their first and last impression of this country.
Jan 21, 2008, 3:01 pm
#29
Join Date: Mar 2005
Location: SYD
Posts: 3,043
You're too kind. 
By your own admission they have not caused you to have unpleasant flights, and nor have they personally annoyed you - so WHAT'S WRONG?
Me too - hence I like flying Qantas.
Please do not patronise me.
I know it well enough to avoid the program even if I do actually fly QF.
Point taken. There we have it folks - an airline is to be judged solely by its ground staff instead of a holistic assessment of overrall service delivery. Again I ask if they have not personally annoyed you as you said - what have they done wrong?
Oh wait - because 2nd hand experiences are so reliable.
And my responses will only be as 'thoughtful and intelligent' as the OP.
Cheers,
QF-apologist-at-large
[*]What does it take to get through to you and your ilk that I'm complaining about certain behaviors at Qantas, not because they personally annoy me or cause me to have an unpleasant flight or whatever, but because they are WRONG, PLAIN WRONG?
I believe that any airline is only as good as its people.
Apparently you don't understand how miles can be earned so let me make this point.
...I suggest you brush up on the Qantas frequent flyer program.
Apart from that, if you bothered to read my posts carefully you would realize that many of the incidents I've observed and described relate to Qantas ground staff... It's not actually necessary to be flying with Qantas in order to see their ground staff in operation or to have to interact with them.
Oh wait - because 2nd hand experiences are so reliable.
A number of people have responded on this thread with thoughtful and intelligent comments. You may wish to consider posting such comments yourself.
Cheers,
QF-apologist-at-large
Last edited by Keith009; Jan 21, 2008 at 3:07 pm
Jan 21, 2008, 3:16 pm
#30
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
I'm sure you're right on the first point, and I'm sure Ansett were no better when they were around. I happen to believe it is an endemic problem, but whether it is or not, the issue with Qantas is more serious than with other public companies, inasmuch as Qantas is the means by which many visitors arrive in this country--it's their first and last impression of this country.
I do have to question the motives of starting this thread. Perhaps it is time to stop (edited)...
Last edited by willyroo; Jan 21, 2008 at 4:18 pm Reason: Deleted "feeding the troll"