Check-in etiquette: queue-jumping?
#1
Original Poster


Join Date: Aug 2007
Location: UK
Programs: BA Gold, QF LTG+LTQP
Posts: 503
Check-in etiquette: queue-jumping?
(apologies if you've just read this in the BA forum!)
While checking-in in Sydney recently, I had what some of you might term "quite an experience":
It quite busy, being school holidays and around 8:30am. I had finally reached the head of the Qantas Club check-in queue. No flights had been called.
A desperate-looking woman clutching a baby walks up to me and asks if she can go ahead of me because her flight is leaving. Feeling in no particular hurry, having left plenty of time to make my flight, I aquiesced.
Then suddenly out of nowhere appears her *husband*, two large suitcases and *his golf clubs*.
They then march up to the counter and spend the next five minutes arguing with the poor checkin person about their seats.
I was pretty miffed. I can't imagine what the people behind me in the queue were thinking... I dared not look back!
Am I the only one who has ever fallen for this sort of sucker-punch?
I think next time this happens I'm likely to retort with "Sorry you should have left for the airport earlier" - but what kind of schmuck would that make me?
While checking-in in Sydney recently, I had what some of you might term "quite an experience":
It quite busy, being school holidays and around 8:30am. I had finally reached the head of the Qantas Club check-in queue. No flights had been called.
A desperate-looking woman clutching a baby walks up to me and asks if she can go ahead of me because her flight is leaving. Feeling in no particular hurry, having left plenty of time to make my flight, I aquiesced.
Then suddenly out of nowhere appears her *husband*, two large suitcases and *his golf clubs*.
They then march up to the counter and spend the next five minutes arguing with the poor checkin person about their seats.
I was pretty miffed. I can't imagine what the people behind me in the queue were thinking... I dared not look back!
Am I the only one who has ever fallen for this sort of sucker-punch?
I think next time this happens I'm likely to retort with "Sorry you should have left for the airport earlier" - but what kind of schmuck would that make me?
#3
A FlyerTalk Posting Legend




Join Date: Jan 2002
Posts: 46,134
Given that QF offers a desk specifically to deal with flights closing soon, I would point her towards that desk to deal with the flight; that way , if she is genuine, she gets checked plus can be done without you feeling like a shmuck
Dave
Dave
#4
Join Date: Apr 2007
Posts: 208
(apologies if you've just read this in the BA forum!)
While checking-in in Sydney recently, I had what some of you might term "quite an experience":
...
I think next time this happens I'm likely to retort with "Sorry you should have left for the airport earlier" - but what kind of schmuck would that make me?
While checking-in in Sydney recently, I had what some of you might term "quite an experience":
...
I think next time this happens I'm likely to retort with "Sorry you should have left for the airport earlier" - but what kind of schmuck would that make me?
Out of some (misplaced?) goodness, I actually offered for him to go go ahead.
So (collecting his girlfriend who had suddenly appeared from nowhere), he proceeds to take an age to check in.
Then I get to the gate, only to find him and his girlfriend are on *the same flight as me*
#5
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Join Date: Apr 2002
Location: SYD BXG
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I have fallen for "the old wheel chair trick".
Checking in for UA at FCO, the guy infront (who has walked to the counter dragging his wheelie bags) asks me if I "can do him a favour" and lift his bags onto the scales. I say "sorry, but I have a bad back" (I don't). His wife quite capably lifts them on the scales for him. They check in then easily walk away.
2 hrs later at the gate lounge, the same guy with wife are arguing with the lounge staff about a wheel chair. He eventually is plonked into one and put on the plane first.
At IAD, we are facing a 75 minute queue to get to Immigration (and the poor buggers who endured the back of the plane looked like getting about double that time in line
). No sooner that we have settled into our 75 min ordeal in the queue, but "Mr wheel chair" is wheeled to the front of the line, processed then pushed through to freedom. I'm sure I saw him get out of the chair as soon as he was clear of the immigration desks.
I just wonder how often he played that game. If he had a genuine need for the chair, it was not obvious to me or everyone else. It looked like a classic con trick (but I might be wrong).
Checking in for UA at FCO, the guy infront (who has walked to the counter dragging his wheelie bags) asks me if I "can do him a favour" and lift his bags onto the scales. I say "sorry, but I have a bad back" (I don't). His wife quite capably lifts them on the scales for him. They check in then easily walk away.
2 hrs later at the gate lounge, the same guy with wife are arguing with the lounge staff about a wheel chair. He eventually is plonked into one and put on the plane first.
At IAD, we are facing a 75 minute queue to get to Immigration (and the poor buggers who endured the back of the plane looked like getting about double that time in line
). No sooner that we have settled into our 75 min ordeal in the queue, but "Mr wheel chair" is wheeled to the front of the line, processed then pushed through to freedom. I'm sure I saw him get out of the chair as soon as he was clear of the immigration desks.I just wonder how often he played that game. If he had a genuine need for the chair, it was not obvious to me or everyone else. It looked like a classic con trick (but I might be wrong).
#7
Moderator: Asiana & Qantas Frequent Flyer




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#8


Join Date: Apr 2003
Location: MEL/LAX
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I have fallen for "the old wheel chair trick".
Checking in for UA at FCO, the guy infront (who has walked to the counter dragging his wheelie bags) asks me if I "can do him a favour" and lift his bags onto the scales. I say "sorry, but I have a bad back" (I don't). His wife quite capably lifts them on the scales for him. They check in then easily walk away.
2 hrs later at the gate lounge, the same guy with wife are arguing with the lounge staff about a wheel chair. He eventually is plonked into one and put on the plane first.
At IAD, we are facing a 75 minute queue to get to Immigration (and the poor buggers who endured the back of the plane looked like getting about double that time in line
). No sooner that we have settled into our 75 min ordeal in the queue, but "Mr wheel chair" is wheeled to the front of the line, processed then pushed through to freedom. I'm sure I saw him get out of the chair as soon as he was clear of the immigration desks.
I just wonder how often he played that game. If he had a genuine need for the chair, it was not obvious to me or everyone else. It looked like a classic con trick (but I might be wrong).
Checking in for UA at FCO, the guy infront (who has walked to the counter dragging his wheelie bags) asks me if I "can do him a favour" and lift his bags onto the scales. I say "sorry, but I have a bad back" (I don't). His wife quite capably lifts them on the scales for him. They check in then easily walk away.
2 hrs later at the gate lounge, the same guy with wife are arguing with the lounge staff about a wheel chair. He eventually is plonked into one and put on the plane first.
At IAD, we are facing a 75 minute queue to get to Immigration (and the poor buggers who endured the back of the plane looked like getting about double that time in line
). No sooner that we have settled into our 75 min ordeal in the queue, but "Mr wheel chair" is wheeled to the front of the line, processed then pushed through to freedom. I'm sure I saw him get out of the chair as soon as he was clear of the immigration desks.I just wonder how often he played that game. If he had a genuine need for the chair, it was not obvious to me or everyone else. It looked like a classic con trick (but I might be wrong).
#9
A FlyerTalk Posting Legend




Join Date: Jan 2002
Posts: 46,134
Dave
#10




Join Date: Sep 2006
Location: LON
Programs: QF Plat & LTG, VA Plat
Posts: 1,438
i've seen the wheelchair trick used at a few gigs this year... guy manages to get down the front of the venue close to the band, everyone happy to make room for him. soon as the band starts he is up on his feet, leaving behind a rogue wheelchair for everyone to fall over. he then did the same to get to the front of the bar and get a round of beers. after seeing this at several gigs i was not amused...
#11
A FlyerTalk Posting Legend




Join Date: Jan 2002
Posts: 46,134
i've seen the wheelchair trick used at a few gigs this year... guy manages to get down the front of the venue close to the band, everyone happy to make room for him. soon as the band starts he is up on his feet, leaving behind a rogue wheelchair for everyone to fall over. he then did the same to get to the front of the bar and get a round of beers. after seeing this at several gigs i was not amused...
Dave
#12




Join Date: May 2002
Location: Castrovalva
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Posts: 2,766
Kneecap the ....... - then he'll be genuine in the use of his wheelchair.
I wouldn't have fallen for the original scam - my response would have been pretty much as suggested:
"Well, next time you'll get your arse to the airport on time - right?" or similar.
I'd rank queue-jumpers down there with beggars - I never fail to give those moochers a serve when the opportunity arises.
Or when I go looking for it...
I wouldn't have fallen for the original scam - my response would have been pretty much as suggested:
"Well, next time you'll get your arse to the airport on time - right?" or similar.
I'd rank queue-jumpers down there with beggars - I never fail to give those moochers a serve when the opportunity arises.
Or when I go looking for it...
#13
Join Date: Nov 2000
Location: Sydney, Aus
Programs: QF WP, Starwood Gold, Hilton Diamond, Marriott Gold, Avis President's Club, Amex Platinum
Posts: 2,880
At Heathrow Gatwick, you often see people squezzing past the security queue. I quite often say "what time does your flight leave" - inevitably it's after mine, and half the people in the line. I tell them to get to the back of the line.

