Incident at BME
#16
Join Date: Mar 2005
Location: SYD
Posts: 3,043
i am very interested in the qantas-JQ connection. I assume that the op had booked the original jq flight the following day. If qantas services are delayed or cancelled, would they assist in jetstar bookings. The 2 airlines are essentially one company and i would think qantas would do it.
Last edited by Keith009; May 17, 2007 at 9:22 am
#18
Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,847
#20
Original Poster
Join Date: Aug 2004
Posts: 476
Exactly correct.
I had planned to get to to SYD in the evening, dinner, sleep, then pop into the office before getting the lunchtime JQ flight to OOL.
What I ended up doing was like a military experiment in sleep deprivation, followed by the hike from SYD T3 to T2, wait for 2 hours for JQ to bother staffing a desk, dump my bag, and then get refused entry to the SYD QP as I was on a JQ fright.
Infact, as an aside, I MUST have been sleep deprived, because I didn't notice that my hotel in OOL sneekily converted my Visa card slip into GBP at a rate of A$1.9=1GBP without asking me ... and I signed it! Curses...
The ticketing issue at BME was interesting... they have no ticket office there, and the service desk told me that all ticketing must be done via 131313. However 131313 told me that if there were any rerouting issues it must be dealt with by the airport staff. I reached deadlock on that one, with no give at all on either side. Interestingly 131313 did tell me that in any case JQ was a totally different company to QF, so if I missed the JQ flight, tough, I qould have to take it up with JQ, not QF.
I had planned to get to to SYD in the evening, dinner, sleep, then pop into the office before getting the lunchtime JQ flight to OOL.
What I ended up doing was like a military experiment in sleep deprivation, followed by the hike from SYD T3 to T2, wait for 2 hours for JQ to bother staffing a desk, dump my bag, and then get refused entry to the SYD QP as I was on a JQ fright.
Infact, as an aside, I MUST have been sleep deprived, because I didn't notice that my hotel in OOL sneekily converted my Visa card slip into GBP at a rate of A$1.9=1GBP without asking me ... and I signed it! Curses...
The ticketing issue at BME was interesting... they have no ticket office there, and the service desk told me that all ticketing must be done via 131313. However 131313 told me that if there were any rerouting issues it must be dealt with by the airport staff. I reached deadlock on that one, with no give at all on either side. Interestingly 131313 did tell me that in any case JQ was a totally different company to QF, so if I missed the JQ flight, tough, I qould have to take it up with JQ, not QF.
#21
Join Date: May 2005
Location: MEL
Programs: QF WP, VA, AA
Posts: 1,505
Well you may have been stooged then. AFAIK WP, SG and QP all get access when travelling on JQ (I can attest that I did the only time I flew JQ)...Edit: I did get access to QP, not stooged.
Last edited by tuapekastar; May 18, 2007 at 2:44 am Reason: Clarity
#22
Original Poster
Join Date: Aug 2004
Posts: 476
#23
Join Date: Feb 2005
Location: Australia
Programs: QFF LTG , HHD
Posts: 1,207
I guess you felt similar to how I felt in being denied entry to the BA lounge at CDG. In your case you weren't on a OW flight, in my case it wasn't a BA operated lounge and I was flying the wrong class on BA! If BA would pay for you, and QF pay for me then maybe we'd both get into the lounges I ain't holding my breathe however!
#24
Join Date: Mar 2005
Location: SYD
Posts: 3,043
I guess you felt similar to how I felt in being denied entry to the BA lounge at CDG. In your case you weren't on a OW flight, in my case it wasn't a BA operated lounge and I was flying the wrong class on BA! If BA would pay for you, and QF pay for me then maybe we'd both get into the lounges I ain't holding my breathe however!
I was nearly denied entry at the Bellevue lounge in ZRH because the agent didn't know whether to charge BA (I was flying BA Y ZRH-LHR) or AA (my status FFP). Was let in eventually after a supervisor came along.
#25
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,995
Originally Posted by lorkers
Alas BAEC Gold doesn't - it's not a oneWorld flight, even though I booked via the QF website (I know, I know... already discussed). I was just hopping to twatwaffle my way in... but got rumbled.
#26
Join Date: May 2005
Location: MEL
Programs: QF WP, VA, AA
Posts: 1,505
Aaah! A lack of profile info, combined with (incorrect) assumptions on my part.
#27
Join Date: Jan 2006
Location: London, Sydney
Programs: Muccihood de la Rotisserie Doree, BAEC Gold, SAS Eurobonus basic, Ansett Golden Wing :-(
Posts: 3,114
JS
Edited to add:
Showed my used SYD-BNE BP at the BNE QP desk and they let me in, no problem.
Last edited by James S; May 18, 2007 at 7:10 pm Reason: follow-up
#28
In Memoriam
Join Date: May 2001
Location: Katoomba (Blue Mountains)
Programs: Mucci
Posts: 8,083
I have been assured by QP staff at BNE, MEL and SYD T2 that access when flying on JQ is available to ALL OW Emerald and Sapphire members, even though it isn't clearly stated as such in the entry requirements.
Dave
Dave
#29
Join Date: May 2003
Programs: QF WP; VA Gold
Posts: 1,007
#30
Original Poster
Join Date: Aug 2004
Posts: 476
*** BUMP ***
Just to close this one out, incase you're wondering how it turned out, I used the online comment section on qantas.com.au to point out that sleeping on the floor at BME isn't really what I had in mind for a nit, and a few comments on how it might have been better handled, but complementing the pilot on coming out to speak with us, and for QF for putting on a new plane.
2.5 months later without a word, I've just a letter on my doormat (Wow! Speedy response!), very blandly thanking me for my comments, giving me 10,000 QF miles, and with a cheque for A$150 as comensation for my trouble.
Interestingly, I never asked for compensation. Well, can't say fairer! Now, where will 10,000 miles take me... oh, damn...
Just to close this one out, incase you're wondering how it turned out, I used the online comment section on qantas.com.au to point out that sleeping on the floor at BME isn't really what I had in mind for a nit, and a few comments on how it might have been better handled, but complementing the pilot on coming out to speak with us, and for QF for putting on a new plane.
2.5 months later without a word, I've just a letter on my doormat (Wow! Speedy response!), very blandly thanking me for my comments, giving me 10,000 QF miles, and with a cheque for A$150 as comensation for my trouble.
Interestingly, I never asked for compensation. Well, can't say fairer! Now, where will 10,000 miles take me... oh, damn...