Online Checkin
May 24, 2006, 5:48 am
#1
Suspended
Original Poster
Join Date: Nov 2005
Posts: 1,142
Online Checkin
My corporate Travel agent told me yesterday a QF rep went to her office and demonstrated online check in. She thought it was fully implemented already.
But when I check on qf.com today, nothing?
Has anyone heard or used online checkin?
But when I check on qf.com today, nothing?
Has anyone heard or used online checkin?
May 24, 2006, 6:09 am
#3
Join Date: Jun 2005
Location: Brisbane
Programs: QF Gold, VA Platinum
Posts: 53
Sounds like Qantas is catching up with BA. I use BA's online check-in regularly and its great - you allocate your own seat (if you havent done so already) and even print your own boarding pass. If you have no bags to check when you get to the airport you walk straight up to security.
Hopefully Qantas can offer this soon as it speeds up the whole airport process...and hopefully they can extend their Check-in machines to cope with all passengers irrespective if they are checking bags or not just like BA as well.
Hopefully Qantas can offer this soon as it speeds up the whole airport process...and hopefully they can extend their Check-in machines to cope with all passengers irrespective if they are checking bags or not just like BA as well.
May 24, 2006, 6:21 am
#5
Join Date: Jun 2005
Location: Brisbane
Programs: QF Gold, VA Platinum
Posts: 53
Sad to say but I think that Australia's IT infrastructure in general is way behind the rest of the world - this may have something to do with it. The online booking site (from the UK) was only recently improved a few months ago so that now you can actually see a matrix of fares across various dates before selecting a flight like you always could in Australia (and without harping on again, as BA have had for ages). In the past you had to select specific flights before you knew the cost.
May 24, 2006, 6:32 am
#6
Join Date: Dec 2004
Location: London
Posts: 6,265
Aah, but CX have their IT infrastructure in Australia...
I think the main issue is Australian airlines not feeling overly threatened by competition and/or not feeling like they need to really excel in their day to day operations.
I think the main issue is Australian airlines not feeling overly threatened by competition and/or not feeling like they need to really excel in their day to day operations.
May 24, 2006, 6:55 am
#7
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
Originally Posted by Dave Marsh
I really don't understand why QF is so bloody slow at everything:
1) New J Class
2) AVOD
3) Online Checkin
Really CX had online checkin like 5 years ago.
1) New J Class
2) AVOD
3) Online Checkin
Really CX had online checkin like 5 years ago.
You need to remember that CX and SQ don't equate to ALL carriers.
May 24, 2006, 7:02 am
#8
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
Originally Posted by vaggus
Sad to say but I think that Australia's IT infrastructure in general is way behind the rest of the world - this may have something to do with it.
Originally Posted by vaggus
The online booking site (from the UK) was only recently improved a few months ago so that now you can actually see a matrix of fares across various dates before selecting a flight like you always could in Australia (and without harping on again, as BA have had for ages). In the past you had to select specific flights before you knew the cost.
May 24, 2006, 8:05 am
#9
Join Date: Jun 2005
Location: Brisbane
Programs: QF Gold, VA Platinum
Posts: 53
Well it is just my opinion so no need to get bent out of shape. As an Australian living in the UK (for 4 years now) I think Australia is far behind Europe (no idea about North America/Asia) in terms of IT - this covers more than just computer technology. You are right this is a generalisation but is just my opinion - I work in technology so I do have some experience here but in the end is just one person's opinion.
Also I think comparing Qantas and BA is reasonable as they are One World partners with extensive code and fare sharing arrangements and have had recent corporate ties.
Also I think comparing Qantas and BA is reasonable as they are One World partners with extensive code and fare sharing arrangements and have had recent corporate ties.
May 24, 2006, 8:12 am
#10
Join Date: Jun 2002
Location: London, UK
Programs: BA Gold(OWE), QF LTG, MR Plat, IHG Spire, Hertz PC
Posts: 8,156
Originally Posted by vaggus
Well it is just my opinion so no need to get bent out of shape. As an Australian living in the UK (for 4 years now) I think Australia is far behind Europe (no idea about North America/Asia) in terms of IT - this covers more than just computer technology. You are right this is a generalisation but is just my opinion - I work in technology so I do have some experience here but in the end is just one person's opinion.
Also I think comparing Qantas and BA is reasonable as they are One World partners with extensive code and fare sharing arrangements and have had recent corporate ties.
Also I think comparing Qantas and BA is reasonable as they are One World partners with extensive code and fare sharing arrangements and have had recent corporate ties.
If you are going to compare QF and BA, let's discuss how long BA takes to credit non-BA flights, how long it takes to deduct miles, how even their staff don't even trust their own systems when trying to detirmine OW status etc. Whilst the MMB tool is great, I think the rest of the IT exposed to the user is pretty poor.
Outside of airlines, one only has to look at services like Banking to see how far behind the UK often feels.
Last edited by Traveloguy; May 24, 2006 at 5:31 pm Reason: dreadful typing!
May 25, 2006, 5:33 am
#11
Join Date: Jan 2004
Location: Jersey, CI
Posts: 1,094
Originally Posted by Traveloguy
Much of my work is also in IT, and I have lived here for a hell of a lot longer than 4 years.
If you are going to compare QF and BA, let's discuss how long BA takes to credit non-BA flights, how long it takes to deduct miles, how even their staff don't even trust their own systems when trying to detirmine OW status etc. Whilst the MMB tool is great, I think the rest of the IT exposed to the user is pretty poor.
Outside of airlines, one only has to look at services like Banking to see how far behind the UK often feels.
If you are going to compare QF and BA, let's discuss how long BA takes to credit non-BA flights, how long it takes to deduct miles, how even their staff don't even trust their own systems when trying to detirmine OW status etc. Whilst the MMB tool is great, I think the rest of the IT exposed to the user is pretty poor.
Outside of airlines, one only has to look at services like Banking to see how far behind the UK often feels.
But I digress. I'm sure it's QF that's moving slowly here not the Australian IT Sector
Drew
May 25, 2006, 5:41 am
#12
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
Originally Posted by Aus_Mal
Aah, but CX have their IT infrastructure in Australia....
May 25, 2006, 7:38 am
#13
Join Date: Sep 2005
Location: Sydney,Australia
Programs: UA 1K, QF Gold
Posts: 1,141
Originally Posted by og
Yes, in the "Norwest" of Sydney. Probably the most under-rated building I've seen. And with very carefully planned network redundancies for telecoms and electricity.
May 25, 2006, 4:01 pm
#15
Join Date: Sep 2005
Location: Sydney,Australia
Programs: UA 1K, QF Gold
Posts: 1,141
Originally Posted by og
Ahhh, so traffic on Windsor Road & Old Windsor Roads have finially got to them (or is it the Hillsong Church)?
I dug out the article http://www.zdnet.com.au/news/busines...9256229,00.htm