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-   -   Qantas website problems? (https://www.flyertalk.com/forum/qantas-frequent-flyer/516030-qantas-website-problems.html)

Kiwi Flyer Feb 7, 2006 6:55 pm

It was up earlier today. I was in the middle of a booking when it went down :(

Itsalongwaydown Feb 7, 2006 7:16 pm


Originally Posted by Kiwi Flyer
It was up earlier today. I was in the middle of a booking when it went down :(

I'm glad their aircraft are more reliable than this! :rolleyes: :rolleyes:

swissbignose Feb 8, 2006 10:13 pm

It's struggling again today.

swissbignose Feb 9, 2006 7:30 pm

To qualify my previous post, it's actually an incorrect "default" page.

www.qantas.com.au gets you to a "temporary" page.

www.qantas.com.au/regions/dyn/home/qualifier-region-au gets you to the full site.

Aus_Mal Feb 13, 2006 3:42 am

And the website has issues again tonight (at least for me).

When doing some International flight/fare searches, I get the following error:

"An error occurred while processing your request.

Reference #<snipped> "

Now that I try again, I can't even get to the homepage.

Hmmm. Oh well. Looks like I have to look elsewhere for my flights!

Kiwi Flyer Feb 13, 2006 4:12 pm

argggggg

It did it again. In the middle of booking (after being booted out the other day also in the middle of booking) and get booted out to the QF India home page

:mad:

Really, does QF want me to fly them or not?

drewbles Feb 13, 2006 6:32 pm


Originally Posted by Kiwi Flyer
argggggg

It did it again. In the middle of booking (after being booted out the other day also in the middle of booking) and get booted out to the QF India home page

:mad:

Really, does QF want me to fly them or not?

Maybe they're concerned they'll have to start opening FF promotions to Kiwis :D

Drew

kangela Feb 18, 2006 1:26 am

Here we go again!!
 
I have been trying to access the website since about 17:00 AEST with little luck. Came back on again around 18:00 but didn't last. Must be a pretty major outage! :td:

kangela Feb 18, 2006 1:52 am

Temporary site up - with errors!
 
"qantas.com is currently unavailable. We apologise for any inconvenience.

This is a temporary page that enables you to access key functionality.
Flight Search
From Australian cities only. To book from another country, change your region above."

That said, the drop-down lists of the cities don't work!
Poor guys are in all sorts of trouble!!

Globaliser Feb 18, 2006 2:44 am

Earlier in the day, the timetable had been inaccessible. I got a 404 error page, which is pretty poor for such an important function on a major airline website. There seems to be too much tinkering with the website without proper testing.

Aus_Mal Feb 18, 2006 2:51 am

Yeah the site has been a bit borked today. Either not responding, the placeholder page or fully loading but features not working.

Something for the new CIO of Qantas to deal with. It's his first day on Monday, so I am sure he will be fully appraised of the situation and hopefully do something to fix it up.

http://www.zdnet.com.au/news/busines...9238633,00.htm

"Qantas has announced its new chief information officer (CIO), with current head of IT business services John Willett to take over the reins from Fiona Balfour, who is departing for the CIO role at Telstra."

ozzie Feb 20, 2006 5:02 am

Still not working from the UK, it's been down since Friday.

Globaliser Feb 20, 2006 5:21 am

:confused: Working perfectly for me at the moment - including that errant timetable page.

Traveloguy Feb 20, 2006 5:56 am

Been working for me all morning.....

Maybe some DNS entries have been tinkered with and depending on your ISP, the respective entries have not yet been updated. Remember you generally wait 24-72 hours for everything to ripple across the world (even though in reality it will take less).

b6v6 Feb 20, 2006 1:56 pm

The qantas.com infrastructure located in the AAPT building was moved to the IBM data centre over the last few weekends ;)


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