Changes to the QF Frequent Flyer Program
#1
Original Poster




Join Date: Aug 2002
Location: Sydney, NSW, Australia 33% of the Year
Programs: QC Life, QFF Plat No 0010XXX, AA Plat 2 MM, Sinbad Blue, HHonors Dia, Marriott Titanium, IHG Dia Amb
Posts: 432
Changes to the QF Frequent Flyer Program
In a detailed discussion with the Premium desk about a specific clause in the terms and conditions, I was today told to watch for an email about changes in the program. I got the impression that this information would be sent out in the next week or so.
The T & C on 31st Oct 2005 are at http://www.qantas.com.au/fflyer/dyn/program/terms
I immediately became alert, but not alarmed, as to what news may be revealed in the near future.
The news that I am aware of: In clause 13.7.5 , to date, no changes are allowed in the dates of the segments of a Oneworld Award ticket after travel has commenced.
I am informed that for Oneworld Award tickets issued after 29 Sept 2005 , subject to availability, dates of ticketed segments may be changed after travel has commenced.
Whilst this sounds good on the surface, I shall be waiting keenly to see the full announcement, and to see how much further the Terms & Conditions are being pushed along following the drastic enhancements of 25 May 2005. John.
The T & C on 31st Oct 2005 are at http://www.qantas.com.au/fflyer/dyn/program/terms
I immediately became alert, but not alarmed, as to what news may be revealed in the near future.
The news that I am aware of: In clause 13.7.5 , to date, no changes are allowed in the dates of the segments of a Oneworld Award ticket after travel has commenced.
I am informed that for Oneworld Award tickets issued after 29 Sept 2005 , subject to availability, dates of ticketed segments may be changed after travel has commenced.
Whilst this sounds good on the surface, I shall be waiting keenly to see the full announcement, and to see how much further the Terms & Conditions are being pushed along following the drastic enhancements of 25 May 2005. John.
#5


Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,934
Originally Posted by JohnSydney2000
The news that I am aware of: In clause 13.7.5 , to date, no changes are allowed in the dates of the segments of a Oneworld Award ticket after travel has commenced.
I am informed that for Oneworld Award tickets issued after 29 Sept 2005 , subject to availability, dates of ticketed segments may be changed after travel has commenced.
I am informed that for Oneworld Award tickets issued after 29 Sept 2005 , subject to availability, dates of ticketed segments may be changed after travel has commenced.
Was this limitation a Qantas limitation or a Oneworld limitation?
If it is oneworld lifting the restriction, then there may not be too much impact elsewhere in the program
#6
FlyerTalk Evangelist




Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattDisc.►HiltonGold►ALL Plat.
Posts: 22,336
At first glance I thought it related to Qantas Awards and as such was merely a formalisation of what one can now do by simply having a series of one way intineries.
However, that's a significant change from oneWORLD awards.
However, that's a significant change from oneWORLD awards.
#7
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
Originally Posted by perthite
Was this limitation a Qantas limitation or a Oneworld limitation?
If it is oneworld lifting the restriction, then there may not be too much impact elsewhere in the program
If it is oneworld lifting the restriction, then there may not be too much impact elsewhere in the program
#8




Join Date: Feb 2003
Location: Brisbane (BNE), Australia, QF/VA Forums Meeting Organiser
Programs: VA Plat, QF LTG (18.7% LTP), QP Life, AA (66% LTG). HH Silver. Amex Plat, Visa Plat
Posts: 6,558
Originally Posted by under the clocks
JohnSydney2000, what does the "Top 200, 2004" refer to in your signature line?
Do I also recall correctly that he got some decent red wine from QF as a gesture of thanks for his patronage??
#9
Original Poster




Join Date: Aug 2002
Location: Sydney, NSW, Australia 33% of the Year
Programs: QC Life, QFF Plat No 0010XXX, AA Plat 2 MM, Sinbad Blue, HHonors Dia, Marriott Titanium, IHG Dia Amb
Posts: 432
Top 200
Greetings QF WP,
I answered under the clocks by PM. Your memory is very good. There was indeed some nice bottles of red delivered, with a letter hand signed by Mr G Dixon esq. The 200, I was told, was across their whole customer base, of which about 60 were NSW based. John.
I answered under the clocks by PM. Your memory is very good. There was indeed some nice bottles of red delivered, with a letter hand signed by Mr G Dixon esq. The 200, I was told, was across their whole customer base, of which about 60 were NSW based. John.
#10
Join Date: Jan 2003
Posts: 182
I just recieved something from QF in the post basically stating that full points i.e. 1 point for 1 mile will be earnt flying BA or QF on discount economy to and from London/Frankfurt if via SIN or BKK. Or when flying to SIN or BKK.
Meloz
Meloz
Last edited by meloz; Nov 1, 2005 at 1:40 am Reason: I read the fine print
#12


Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,934
Letter I got made no mention of SC's. Just on select routes discount economy on BA would earn 1 point per mile, rather than 0.25 points per mile.
#13
Join Date: Dec 2000
Location: Melbourne, Vic., Australia.
Programs: QF Platinum One (LTG), UA Plat IHG Plat
Posts: 5,836
Yes, this has been in play for awhile now.
You can bet this is just a response to the fact that when faced with the choice of BA or QF on the 'roo route, most flyers were filling up QF (savvy flyers, anyway) because even on those cheapo O fares they'd get the full 100% mileage for those flights rather than the 25% for BA. So, to equalise the equation they allow 100% on those BA flights that directly operate in conjunction with QF (see the JSA) and hey presto... flyer choice means both carriers will get a more even spread of passengers (in theory, anyway).
You can bet this is just a response to the fact that when faced with the choice of BA or QF on the 'roo route, most flyers were filling up QF (savvy flyers, anyway) because even on those cheapo O fares they'd get the full 100% mileage for those flights rather than the 25% for BA. So, to equalise the equation they allow 100% on those BA flights that directly operate in conjunction with QF (see the JSA) and hey presto... flyer choice means both carriers will get a more even spread of passengers (in theory, anyway).
#14
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
Originally Posted by RichardMEL
Yes, this has been in play for awhile now.
You can bet this is just a response to the fact that when faced with the choice of BA or QF on the 'roo route, most flyers were filling up QF (savvy flyers, anyway) because even on those cheapo O fares they'd get the full 100% mileage for those flights rather than the 25% for BA. So, to equalise the equation they allow 100% on those BA flights that directly operate in conjunction with QF (see the JSA) and hey presto... flyer choice means both carriers will get a more even spread of passengers (in theory, anyway).
You can bet this is just a response to the fact that when faced with the choice of BA or QF on the 'roo route, most flyers were filling up QF (savvy flyers, anyway) because even on those cheapo O fares they'd get the full 100% mileage for those flights rather than the 25% for BA. So, to equalise the equation they allow 100% on those BA flights that directly operate in conjunction with QF (see the JSA) and hey presto... flyer choice means both carriers will get a more even spread of passengers (in theory, anyway).
#15

Join Date: Nov 2003
Location: MEL, AU
Programs: QF WP, Hilton Diamond
Posts: 107
Originally Posted by NM
Actually, it is a direct result of the QF/BA Joint Services Agreement for flight operations on the Kangaroo route. Under the JSA, they have to provide the same service no matter which carrier is used. So if QF provides 1:1 FF points/mile on QF flights, they have to do the same for the BA flights that fall under the JSA (ie via SIN and BKK).
Under the changes, does that mean that those who have previously got a reduced amount of points, could ask to have the points reinstated to what they "should have got"?
Which does not seem right - especially if Qantas has published the discounted earning - i.e so called Buyer Beware....
Stuart


