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Old Oct 30, 2005 | 9:51 pm
  #1  
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Changes to the QF Frequent Flyer Program

In a detailed discussion with the Premium desk about a specific clause in the terms and conditions, I was today told to watch for an email about changes in the program. I got the impression that this information would be sent out in the next week or so.
The T & C on 31st Oct 2005 are at http://www.qantas.com.au/fflyer/dyn/program/terms

I immediately became alert, but not alarmed, as to what news may be revealed in the near future.

The news that I am aware of: In clause 13.7.5 , to date, no changes are allowed in the dates of the segments of a Oneworld Award ticket after travel has commenced.
I am informed that for Oneworld Award tickets issued after 29 Sept 2005 , subject to availability, dates of ticketed segments may be changed after travel has commenced.

Whilst this sounds good on the surface, I shall be waiting keenly to see the full announcement, and to see how much further the Terms & Conditions are being pushed along following the drastic enhancements of 25 May 2005. John.
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Old Oct 30, 2005 | 10:15 pm
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JohnSydney2000, what does the "Top 200, 2004" refer to in your signature line?
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Old Oct 30, 2005 | 11:13 pm
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Gee, John, I like the sound of that change - always been a nuisance, that.

I'm just nervous as to what we'll have to sacrifice to gain that - increased redemption rates, perhaps?
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Old Oct 30, 2005 | 11:44 pm
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Just remember it's all based on "feedback from valued customers" such as us

aparently we asked for the levels to go up
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Old Oct 31, 2005 | 12:16 am
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Originally Posted by JohnSydney2000
The news that I am aware of: In clause 13.7.5 , to date, no changes are allowed in the dates of the segments of a Oneworld Award ticket after travel has commenced.
I am informed that for Oneworld Award tickets issued after 29 Sept 2005 , subject to availability, dates of ticketed segments may be changed after travel has commenced.

Was this limitation a Qantas limitation or a Oneworld limitation?

If it is oneworld lifting the restriction, then there may not be too much impact elsewhere in the program
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Old Oct 31, 2005 | 12:34 pm
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At first glance I thought it related to Qantas Awards and as such was merely a formalisation of what one can now do by simply having a series of one way intineries.

However, that's a significant change from oneWORLD awards.
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Old Oct 31, 2005 | 5:46 pm
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Originally Posted by perthite
Was this limitation a Qantas limitation or a Oneworld limitation?

If it is oneworld lifting the restriction, then there may not be too much impact elsewhere in the program
Although there are many similarities with the various OneWorld Awards from the various alliance airlines, they are certainly not consistent in their rules/restrictions currently. Perhaps there is a process under way to make this a consistent award at least as far as the rules are concerned - obviously each airline will charge whatever points they believe they can extort from us for the privilege.
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Old Oct 31, 2005 | 6:20 pm
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Originally Posted by under the clocks
JohnSydney2000, what does the "Top 200, 2004" refer to in your signature line?
My recollection of discussions with JohnSydney2000 about this at one of our FT meets, was that he was advised by QF Management that he was in their top 200 frequent flyers based in NSW in that year (2004). Remembering back to what travel he did that year, I would have said without a doubt he would have been in that august "club".

Do I also recall correctly that he got some decent red wine from QF as a gesture of thanks for his patronage??
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Old Oct 31, 2005 | 7:08 pm
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Top 200

Greetings QF WP,
I answered under the clocks by PM. Your memory is very good. There was indeed some nice bottles of red delivered, with a letter hand signed by Mr G Dixon esq. The 200, I was told, was across their whole customer base, of which about 60 were NSW based. John.
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Old Oct 31, 2005 | 10:38 pm
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I just recieved something from QF in the post basically stating that full points i.e. 1 point for 1 mile will be earnt flying BA or QF on discount economy to and from London/Frankfurt if via SIN or BKK. Or when flying to SIN or BKK.



Meloz

Last edited by meloz; Nov 1, 2005 at 1:40 am Reason: I read the fine print
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Old Nov 1, 2005 | 12:57 am
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But not via QF - as per International rules only Y get full economy SCs...
Sounds weird
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Old Nov 1, 2005 | 6:29 am
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Letter I got made no mention of SC's. Just on select routes discount economy on BA would earn 1 point per mile, rather than 0.25 points per mile.
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Old Nov 1, 2005 | 10:30 pm
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Yes, this has been in play for awhile now.

You can bet this is just a response to the fact that when faced with the choice of BA or QF on the 'roo route, most flyers were filling up QF (savvy flyers, anyway) because even on those cheapo O fares they'd get the full 100% mileage for those flights rather than the 25% for BA. So, to equalise the equation they allow 100% on those BA flights that directly operate in conjunction with QF (see the JSA) and hey presto... flyer choice means both carriers will get a more even spread of passengers (in theory, anyway).
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Old Nov 2, 2005 | 12:38 am
  #14  
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Originally Posted by RichardMEL
Yes, this has been in play for awhile now.

You can bet this is just a response to the fact that when faced with the choice of BA or QF on the 'roo route, most flyers were filling up QF (savvy flyers, anyway) because even on those cheapo O fares they'd get the full 100% mileage for those flights rather than the 25% for BA. So, to equalise the equation they allow 100% on those BA flights that directly operate in conjunction with QF (see the JSA) and hey presto... flyer choice means both carriers will get a more even spread of passengers (in theory, anyway).
Actually, it is a direct result of the QF/BA Joint Services Agreement for flight operations on the Kangaroo route. Under the JSA, they have to provide the same service no matter which carrier is used. So if QF provides 1:1 FF points/mile on QF flights, they have to do the same for the BA flights that fall under the JSA (ie via SIN and BKK).
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Old Nov 2, 2005 | 1:56 am
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Originally Posted by NM
Actually, it is a direct result of the QF/BA Joint Services Agreement for flight operations on the Kangaroo route. Under the JSA, they have to provide the same service no matter which carrier is used. So if QF provides 1:1 FF points/mile on QF flights, they have to do the same for the BA flights that fall under the JSA (ie via SIN and BKK).

Under the changes, does that mean that those who have previously got a reduced amount of points, could ask to have the points reinstated to what they "should have got"?

Which does not seem right - especially if Qantas has published the discounted earning - i.e so called Buyer Beware....

Stuart
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