Award Date Changes BEWARE!
May 21, 2005 | 3:53 am
#1
Original Poster
Suspended
Join Date: Jul 2004
Programs: CX Gold MPO
Posts: 1,677
Award Date Changes BEWARE!
I just spoke to the CSO QF and she told me that for NON QF flights, once you have travelled on the outbound sector you CANNOT change the return date (Even if you are Silver, Gold or PLT) Only QF flights are OK.
Luckily I checked! I might have to book QF2 on the way back (as I don't know when I will come home using the return segment.
Luckily I checked! I might have to book QF2 on the way back (as I don't know when I will come home using the return segment.
May 21, 2005 | 11:48 pm
#5
Join Date: Oct 2000
Location: Dallas, TX USA
Posts: 2,257
Originally Posted by NM
This is why I always recommend you have suitable travel insurance for such awards. If you miss a flight (for any reason) the rest of the itinerary is cancelled and you are on your own to get home.
May 22, 2005 | 3:18 am
#7
Join Date: Apr 2000
Location: Makati, Metro Manila, Philippines
Posts: 31
Skipping award ticket segment
I just ran into this problem today. I am on a QF BC award ticket SIN-MEL-SYD-SIN. I called Cathay Pacific who issued the award to check whether I could skip or cancel the MEL-SYD segment without having the SYD-SIN segment canceled. They said no but check with QF. I checked and QF said it couldn't be done - it's considered a change in routing.
It's crazy - QF could have saved me flying a BC segment at whatever cost it is or better yet made it available for QF frequent flyer awards or upgrades.
I must say that my QF award ticket has caused me a lot more trouble than I ever expected. I usually fly on Northwest awards and they are much more flexible.
It's crazy - QF could have saved me flying a BC segment at whatever cost it is or better yet made it available for QF frequent flyer awards or upgrades.
I must say that my QF award ticket has caused me a lot more trouble than I ever expected. I usually fly on Northwest awards and they are much more flexible.
Last edited by Makatikid; May 22, 2005 at 3:33 am Reason: Correct spelling
May 22, 2005 | 5:18 pm
#9
Join Date: Aug 2001
Programs: AA Plat & LTG; QF LTG
Posts: 9,837
Originally Posted by dogcanyon
Who sells insurance to cover this type of situation?