Missing miles request rejected
Oct 3, 2023, 9:22 pm
#16
Join Date: Mar 2020
Location: IST,DAC,KTM,DEL
Programs: Life
Posts: 305
Been stuck in a loop too- frustrating that some airport combinations arent even updated- eg ktm-cmb on UL isnt on the system- really hard to get anything credited- lost 100 credits for saw-doh return and mysteriously had other 100 credited...
Oct 5, 2023, 4:01 am
#17
Join Date: Jan 2011
Posts: 645
I had better luck.
Mine was rejected twice for different reasons, one saying points were already credited and another about name not matching. Oddly only 1 leg of the booking was credited, yet they had trouble with the other.
I sent to that email address, scans of my boarding pass + screenshot of my points activity showing the obvious gap. Got response and points credited same day.
I wonder how many give up, or if you fly too frequently, don't check and miss it.
Keep your boarding pass!
Mine was rejected twice for different reasons, one saying points were already credited and another about name not matching. Oddly only 1 leg of the booking was credited, yet they had trouble with the other.
I sent to that email address, scans of my boarding pass + screenshot of my points activity showing the obvious gap. Got response and points credited same day.
I wonder how many give up, or if you fly too frequently, don't check and miss it.
Keep your boarding pass!
Oct 10, 2023, 7:20 pm
#18
Join Date: Mar 2020
Location: IST,DAC,KTM,DEL
Programs: Life
Posts: 305
Anyone know how long it takes for GK flights to get credited? Did 2 Nrt-kix rt in a day and one fuk-nrt for safe measures just to keep my status and sadly now a lowly gold as they havent credited even after 2 weeks 
Any experiences?
Any experiences?
Last edited by gogooo; Dec 19, 2023 at 9:43 pm
Dec 19, 2023, 9:43 pm
#19
Join Date: Mar 2020
Location: IST,DAC,KTM,DEL
Programs: Life
Posts: 305
Jan 29, 2024, 2:50 am
#20
Join Date: Jan 2012
Location: Christchurch, NZ
Programs: NZ *E, QF Gold, Hertz President’s Circle, Accor Gold, PanPacific Platinum
Posts: 759
Hi team
I flew QF yesterday chc-mel-per.
QF metal and ticket.
normally flights credit upon arrival, but I have none whatsoever. What is the normal period to wait before getting concerned please?
thanks
I flew QF yesterday chc-mel-per.
QF metal and ticket.
normally flights credit upon arrival, but I have none whatsoever. What is the normal period to wait before getting concerned please?
thanks
Jan 30, 2024, 1:31 am
#21
Join Date: Dec 2022
Location: SYD
Programs: QF Platinum/LTG
Posts: 33
Technically up to 14 days but as you say, they normally post quickly - often before you takeoff. Give it a few days but if nothing after a week lodge an online claim. Should be fine for QF operated flights (partner flights can be hit a miss with the online form).