Is there a way to find original booking class?
Jul 12, 2022, 6:42 am
#1
Original Poster
Join Date: Sep 2015
Location: UK
Programs: Qantas Gold FF
Posts: 130
Is there a way to find original booking class?
I have an international flight booked and I'm trying to request an upgrade. The points it's saying I need for the upgrade are as if I booked regular economy when I'm sure I booked flexible economy. I've changed my flight about 5 times over the phone and I'm just wondering if it's been rebooked under a different class somehow?
Is there somewhere I can see what booking class I originally paid for?
Is there somewhere I can see what booking class I originally paid for?
Jul 12, 2022, 7:14 am
#4
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Does this help?
How to find your fare class
It is possible to see what fare class you’ve booked after the booking is completed through “Manage Your Booking” on the Qantas website. Simply expand your itinerary details and there will be a letter next to the class of travel denoting the fare class:
Jul 12, 2022, 9:06 am
#5
FlyerTalk Evangelist
Join Date: Apr 2002
Location: SYD
Programs: QF WP/LTG | UA P
Posts: 13,530
Does this help?
How to find your fare class
It is possible to see what fare class you’ve booked after the booking is completed through “Manage Your Booking” on the Qantas website. Simply expand your itinerary details and there will be a letter next to the class of travel denoting the fare class:
Jul 12, 2022, 3:22 pm
#6
Join Date: Nov 2013
Programs: NZ
Posts: 1,554
Does this help?
How to find your fare class
It is possible to see what fare class you’ve booked after the booking is completed through “Manage Your Booking” on the Qantas website. Simply expand your itinerary details and there will be a letter next to the class of travel denoting the fare class:
Jul 12, 2022, 3:52 pm
#7
Original Poster
Join Date: Sep 2015
Location: UK
Programs: Qantas Gold FF
Posts: 130
Any clue on where it might be hidden? I've scoured it and can't find any indication on there.
Jul 12, 2022, 5:36 pm
#8
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
Is it a refundable , without penalty, ticket? Only Y,B and H classes are 'Flexible Economy' as it pertains to upgrades and these fares would generally IME be refundable and changeable without a penalty
What is the booking class that you have now?
What is the booking class that you have now?
Jul 12, 2022, 7:56 pm
#9
Original Poster
Join Date: Sep 2015
Location: UK
Programs: Qantas Gold FF
Posts: 130
The thing is the flight has been changed by a few call centre agents of varying levels of knowledge, sometimes put on hold for half an hour while they did it, sometimes told I have to pay a fee when I didn't, sometimes told the ticket "hasn't been issued" yet (even though I've flown the first leg).. and I'm wondering if it's possible one of them cancelled and rebooked me on to a lower class?
I just want to find out for sure what I originally booked.
Jul 12, 2022, 10:07 pm
#10
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,600
Easiest way to know for sure would be to phone and ask
K seems a likely class to book when wanting something that is flexible - what is the route, price paid and dates of travel - may then be able to tell whether you booked K or H
K seems a likely class to book when wanting something that is flexible - what is the route, price paid and dates of travel - may then be able to tell whether you booked K or H