No points earn on Qatar trans-Tasman in Business?
Jul 3, 2022, 9:20 pm
#1
Original Poster
Join Date: Feb 2018
Programs: QFF
Posts: 11
No points earn on Qatar trans-Tasman in Business?
I recently flew AKL-ADL in Business on QR915 (cash fare), which was a really nice way to cross the Tasman and a massive upgrade on the Qantas 737-800 I usually fly from WLG.
The fare booked into I, which should earn as Business:
https://www.qantas.com/au/en/frequen...#qatar-airways
...but I didn't earn anything. Obviously Qantas are a bit hard to get hold of at the moment so it's hard to ask them. They declined my points claim.
Can anyone shed some light on this? Is it because it's trans-Tasman and competing with a Qantas service?
The fare booked into I, which should earn as Business:
https://www.qantas.com/au/en/frequen...#qatar-airways
...but I didn't earn anything. Obviously Qantas are a bit hard to get hold of at the moment so it's hard to ask them. They declined my points claim.
Can anyone shed some light on this? Is it because it's trans-Tasman and competing with a Qantas service?
Jul 3, 2022, 9:53 pm
#4
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,556
Jul 3, 2022, 9:59 pm
#5
Original Poster
Join Date: Feb 2018
Programs: QFF
Posts: 11
And yes, it's not a slow posting in this case. Flight was in early May, raised a points claim a few weeks ago, and just came through as declined.
Jul 3, 2022, 10:06 pm
#6
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,556
I also note the points QFF calculator doesn’t offer QR as a carrier on route AKL-ADL, only JQ. Seems the QF system may not have been updated with data for this route.
Jul 3, 2022, 10:50 pm
#9
FlyerTalk Evangelist
Join Date: Apr 2001
Location: MEL CHC
Posts: 21,391
Try again by email to Qantas Frequent Flyer <[email protected]>
Include any documentation - boarding pass. Do not expect a prompt reply
Include any documentation - boarding pass. Do not expect a prompt reply
Jul 4, 2022, 1:25 am
#10
Original Poster
Join Date: Feb 2018
Programs: QFF
Posts: 11
Thanks all. Emailed [email protected] with boarding pass as [MENTION=6129]Mwenenzi[/MENTION] suggested. Was not expecting a response for a few weeks, but surprisingly heard back within a few hours and they've now credited the flight and I'm 80 status credits up 🙂
Jul 4, 2022, 1:52 am
#11
FlyerTalk Evangelist
Join Date: Mar 2005
Location: WLG/BKK
Programs: TG*G, NZ*GE, QF G, Accor Gold
Posts: 10,556
Thanks all. Emailed [email protected] with boarding pass as [MENTION=6129]Mwenenzi[/MENTION] suggested. Was not expecting a response for a few weeks, but surprisingly heard back within a few hours and they've now credited the flight and I'm 80 status credits up 🙂
Jul 8, 2022, 1:38 am
#14
Original Poster
Join Date: Feb 2018
Programs: QFF
Posts: 11
I always wanted to do the Emirates A380 first class CHC-SYD but the pandemic seems to have been the end of that route.