Qantas.com flight search error
Nov 10, 2019, 10:09 pm
#1
Original Poster
Join Date: Jul 2019
Posts: 6
Qantas.com flight search error
Hi Everyone,
Was trying to use my QF miles for MAD - DXB F class in Jan 2020 but keep getting this error msg after adding passenger:
Qantas.com flight search error: We are unable to confirm the fare for the flights you have selected from the airlines we search. Please cancel these segments and choose a different fare or flights and resubmit your confirmation request. (15012 - 421)
Is this a common occurence? Would prefer not to call in and check as their wait times are horrendous.
Best regards,
Josh
Was trying to use my QF miles for MAD - DXB F class in Jan 2020 but keep getting this error msg after adding passenger:
Qantas.com flight search error: We are unable to confirm the fare for the flights you have selected from the airlines we search. Please cancel these segments and choose a different fare or flights and resubmit your confirmation request. (15012 - 421)
Is this a common occurence? Would prefer not to call in and check as their wait times are horrendous.
Best regards,
Josh
Nov 11, 2019, 12:39 am
#2
Moderator: Asiana & Qantas Frequent Flyer
Join Date: Dec 2006
Location: STR/SYD/SMF
Programs: QF Lifetime SG, LH HON, OZ Lifetime Diamond +, HH Diamond, Marriott Lifetime Platinum
Posts: 14,373
I am not sure if this is a common occurrence but I think you will have to call in. It sounds as if that availability is not really there so calling is your best option.
Nov 11, 2019, 12:46 pm
#3
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,994
At least they generally waive the assisted award booking fee in these cases.
Nov 20, 2019, 1:49 pm
#4
Join Date: Sep 2010
Location: AVV
Programs: QF, HH
Posts: 1,112
I've had that error appear constantly when booking less than complicated multi-city bookings. Seems the system struggles to handle our requests, but yours is very simple. So, typical yes but had a very helpful lady from the call centre who worked it all out for me (after being on hold for an extended period).